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it_user436020 - PeerSpot reviewer
Lead Oracle Database Administrator at a insurance company with 10,001+ employees
Real User
May 18, 2016
One of the features that stands out to me is the Real Application Cluster. This gives us the ability to have active-active clustering functionality.

What is most valuable?

One of the features that stands out to me is the Real Application Cluster. This gives us the ability to have active-active clustering functionality. We can scale horizontally to multiple database servers and instances, which gives us both High Availability and load balancing, great features both.

There's also the new In-Memory feature that allows us to do a lot of OLAP transactions.

How has it helped my organization?

As with any organization, before we embark on anything, we have to look at the ROI as well as the ability of a particular tool. Database is rock solid, which, of course, affects our ability to do work and provide customer service. We're a mutual fund company, so stability is really key in providing satisfactory customer service. Oracle Database really gives us this key factor from an IT perspective.

What needs improvement?

We'd like to see a few more security improvements. Security right now is a very, very big issue. Oracle is doing a very good job with security enhancements with each now releases, the latest of which, I think, is 12c release 2. But I'd really like for it to have a lot more security enhancements that are added to Database, rather than pushing the enhancements into some of their other tools that you have to buy in order to be able to take advantage of those enhancements and functionalities. Like I said, security really is key for us as we do a lot of encryption, so it would be best if the additional security features and enhancements were part of Database rather than part of some other product we'd have to buy.

What was my experience with deployment of the solution?

Deploying it was no problem. We had no issues with it at all.

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What do I think about the stability of the solution?

Stability is not an issue at all. Oracle is a database company and Database, as their flagship RDBMS, is the product at the highest level of maturity.

What do I think about the scalability of the solution?

It's scaled to our needs.

How are customer service and support?

We have premier support from Oracle, so we have a very good relationship with technical support.

How was the initial setup?

It's the most mature Oracle product, so setting up the RDBMS was straightforward.

What other advice do I have?

Despite the fact that it's the most expensive of the RDBMS solution available, there's a reason why Oracle Database has the largest market share. It's the best there is. If there's another RDBMS vendor that provides some functionality that Oracle doesn't, then you'd really have to evaluate what your true ROI will be. From my perspective, though, Database is worth it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user436155 - PeerSpot reviewer
DBA at a insurance company with 51-200 employees
Vendor
May 18, 2016
It performs automatic backup recovery and database management, both of which are useful.

Valuable Features

It's enterprise-wide and can handle big databases. Also, it performs automatic backup recovery and database management and monitoring, both of which are extremely useful.

Improvements to My Organization

We've reduced our time monitoring the database and, instead, spent more time researching and improving our system.

Room for Improvement

The portal site needs to be improved, as sometimes it's very slow. They also need to improve their critical problem resolution, especially error ORA-60000. I hoped that they'd be able to reduce those types of errors by now.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We very seldom have stability issues. It's been really stable so far.

Scalability Issues

It's a scalable solution that comes at a cost.

Customer Service and Technical Support

Issues are registered through their portal where we login our tickets. Sometimes, it's a bit slow and their response is a bit average unless it's Severity One, in which case the response time is really quick, about 1 or 2 hours. Otherwise, if it's Severity Three or below, it can probably take up to one day. Sometimes the development team needs to look into the issues.

Initial Setup

Database was already set up when I joined, but I haven't heard that it was particularly complex.

Pricing, Setup Cost and Licensing

Oracle needs to reduce the licensing cost as it's getting more expensive.

Other Advice

You have to really know the Oracle version type that you're working on, especially with the new Oracle chassis which is running on multi-tenant architecture. That is very important if you are, just like our company, on MTA, multi-tenant architecture. We have to really know the inside out how it works before we can actually support and maintain it. So be well prepared for it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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December 2025
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it_user436125 - PeerSpot reviewer
Lead Product Dev at a tech company
Vendor
May 18, 2016
I think that the most valuable feature of Oracle Database is the knowledge base that's available.

What is most valuable?

I think that the most valuable feature of Oracle Database is the knowledge base that's available. If there's a bug, I can find the solution in the knowledge base. If I need to know why something's happened, or whether there's a workaround, I can find the solution in the knowledge base. There's a wealth of information available there, and I live and die by it.

How has it helped my organization?

Our core business relies on its ability to work with RDBS. You could say that we make all our money by using Oracle. Since version 8i, it's been my bread and butter. I love the product and use it every day.

What needs improvement?

The features that are there, it usually works perfectly. The new features, you see that it takes some time to pick up and sometimes they break things they really shouldn't.

For how long have I used the solution?

I've been using it since Oracle 8i, which was 18 years ago.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

Oracle has added a new optimizer option to do some very fancy stuff, but it provides the wrong results. And at this stage in the life of the product, wrong results should never happen. That's why I have Database -- to get the correct results.

What do I think about the scalability of the solution?

It scales very well. With NoSQL though, there are scalability issues because it just cannot spin up. But I've found that with Hadoop and AWS, you can spin up to 2,000 new nodes and it works fine. You can't do that with Oracle, but it's legacy software nowadays.

How are customer service and technical support?

Technical support is fine. Fortunately, we don't have any priority-one issues within our business that depend on Oracle Database. For minute-to-minute operations, I get a good enough response from technical support.

As a vendor, we support older versions and the customer will never touch them. I really don't need to ask technical support for a fix, I know that the customers will not use it.

Which solution did I use previously and why did I switch?

We haven't used a different RDBMS since I started with the company.

How was the initial setup?

The initial setup was done before I started my current position.

What about the implementation team?

The implementation was done before I started my current position.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
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it_user436002 - PeerSpot reviewer
Database Admin with 501-1,000 employees
Vendor
May 9, 2016
It allows us to support large applications and to also tune them properly.

Valuable Features

For us, the most valuable features of Database have been its robustness, reliability, and the fact that it's highly tuneable.

Improvements to My Organization

It also allows us to support large applications and to also tune them properly. Database really provides us with great performance and stability.

Room for Improvement

I really wish that Oracle had included pluggable databases in the 12c Enterprise Edition. I can understand not putting it into the Standard Edition, but it should be included in the Enterprise Edition at no additional cost.

My other gripe is their licensing practices of the database engine. If I run a VMware infrastructure, and a lot of people do, Oracle makes me pay for licenses for the entire farm. It's very expensive and I don't think it's fair that they'd charge for it.

Use of Solution

I've been using Oracle Database for twenty-five years.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It's way better now than it used to be, but, yes, it is very stable. All of our large applications use Database because of its stability.

Scalability Issues

The scalability of Database is good. I do have to say, however, that SQL Server for the Database engine is better if you want to run a bunch of small databases. My gripe about 12c is that they will make you pay extra for it even if you've already licensed Enterprise Edition. Also, it's not as easy to tune the pluggables because the underlying infrastructure is non-tuneable. Whereas with SQL Server, there's a little more flexibility. I run both engines: my SQL Server databases are for my little stovepipe stuff and my Oracle Database is for my big, enterprise-level stuff.

Customer Service and Technical Support

In my experience, technical support is really good, as well as the knowledge base. With the KB, I'm usually able to find the answers myself. And, Oracle has automated it to the point where it's very intuitive and helpful. I would, however, like to be able to call someone if needed like I used to. I remember having to wait for long period of time, but it's nice to talk to a person who can help.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user435990 - PeerSpot reviewer
DBA Architect at a aerospace/defense firm with 1,001-5,000 employees
Real User
May 5, 2016
11g has helped increase the performance of our database. We're also able to maintain it easier.

Valuable Features:

From a storage and memory perspective, 11g is great. We also tried to install 12c on our machines, but we weren't happy about it because there were two version of it and we weren't ready to use the required plugins. We'll go to 12c next year, but I'd like to know whether we can go straight to 13c, which is already out.

Improvements to My Organization:

11g has helped increase the performance of our database. We're also able to maintain it easier and better.

Room for Improvement:

It's really not very user-friendly. Once installed and set up, there are still a lot of other steps we've had to take to get it functioning the way we want and need it to.

Deployment Issues:

Deploying it required a lot of customization steps.

Stability Issues:

The stability is better than with 10g, in our experience with it.

Scalability Issues:

The scalability is OK, but now that we're pushing 30GB of data per hour, there are problems with applications at the OIS level not handling the data correctly.

Initial Setup:

I performed the full setup myself but winged the rest. I had problems with the patches even though the upgrade installation went well. I spoke with DBA's in other companies and they had no problems with the patches. I still haven't come up with a solution.

Other Advice:

It's a good product, better than older versions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user435033 - PeerSpot reviewer
Vice Director of IT Department at a financial services firm with 1,001-5,000 employees
Vendor
May 5, 2016
For me as a DBA, the most important features are the partitioning option, active data guard, and security options.

What is most valuable?

For me as a DBA, the most important features are the partitioning option, active data guard, and security options. All of these are very useful for my daily workflow.

How has it helped my organization?

Oracle Database is the core of our enterprise information system, which I maintain.

What needs improvement?

I think Oracle 12c has a lot of new functionality that has never been in the previous versions I work with, 8i to 11g, for example, master-slave architecture where you can plug and run multiple databases from a single master database as well as the ability to create a container database (CDB) that contains all the Oracle-level data and data dictionary.

For how long have I used the solution?

I have used it since 2000, so more than 15 years.

What was my experience with deployment of the solution?

All the issues I dealt with during deployment have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

What do I think about the stability of the solution?

All the issues I dealt with in regards to instability have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

What do I think about the scalability of the solution?

All the issues I dealt with in scaling it have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

How are customer service and technical support?

Oracle has an excellent knowledge base and, using this, I fixed over 90% of issues myself.

Which solution did I use previously and why did I switch?

I have experience with Microsoft SQL Server 2008 and 2012, but my main activity is Oracle RDBMS.

How was the initial setup?

Initial setup steps are very straightforward and clearly set out in the documentation.

What about the implementation team?

I have experience with implementation both through a vendor team and in-house. I would strongly recommend to have a very clear understanding of how an applied system works because the most issues you will have to deal with are with the applied logic, and not with the Database itself.

What was our ROI?

It depends on applied information system and what kind of RDBMS features and options have been used by your development team or by the vendor.

What other advice do I have?

If you want to have a high-performing, stable, secure, and scalable system, you will choose Oracle Database.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user347580 - PeerSpot reviewer
Principal Consultant at a computer software company with 501-1,000 employees
Vendor
May 2, 2016
Without this product, it can be difficult for business users to access Hadoop without significant IT support, but the configuration should be improved as the product is refined.

What is most valuable?

Cloudera Hadoop provides the scalable data architecture organizations need to manage increasing data volumes, though not the intuitive GUI for business users. Oracle Big Data Discovery (BDD) provides business users the ability to explore and analyze that Hadoop cluster to uncover data of interest.

The scalable data storage of Hadoop is the most critical feature, but without Oracle Big Data Discovery that data is difficult for business users to access without significant IT support. BDD relies on Spark and Hive to function so those are the next most valuable features of Cloudera Hadoop for me.

How has it helped my organization?

Using Oracle Endeca Information Discovery has enabled our clients to search and explore unstructured data so they can answer unexpected questions as soon as they come up. This has been a game changer since it dramatically reduces the delay when new data volumes are introduced, or when new business questions are identified and need to be answered.

Hadoop as a big data repository is difficult for non-technical users to access but provides a potential gold mine of data insight. Oracle Big Data Discovery's ability to let business users explore that large volume of data gives them a significant advantage.

What needs improvement?

Oracle Big Data Discovery allows business users to interact with data in Hadoop and to transform it into a different format on the Hadoop cluster. This proprietary format can sit within the Hadoop cluster, but is not fault tolerant and query load is not distributed using native Hadoop technologies.

The more BDD can leverage those technologies the more robust and responsive it’s analytics will be. The second point is that when users identify and transform data of interest they do so directly, meaning they do not need to wait on IT development. However, the transformations are not especially complex.

Leveraging R at some point as a user drive interface within Oracle Big Data Discovery would allow them to do more advanced data analysis. Currently this depends on Hadoop programming which is not a technical barrier, but is not accessible to business users.

There are some details around BDD's configuration that should be improved as the product is refined. The main technical constraint is that Oracle Big Data Discovery is designed to work with subsets of the data on Hadoop. Although the record numbers can be increased it’s performance is impacted.

This means if you have one billion records in your Hadoop cluster, you might still only ingest a few million for analysis at a time. The positive thing is that analysis can be throwaway so you can do this multiple times.

For how long have I used the solution?

I've used BDD for more or less six months, since v1.0 was released. Its predecessor, Oracle Endeca Information Discovery I've used for approximately four years. Cloudera Hadoop, which I've used for just over a year, sits underneath Oracle Big Data. This product provides business users with a web browser interface to the Hadoop cluster which I think is a critical gap in the Hadoop offering. BDD leverages Hive and Spark to provide users with the ability to search, explore, and visualize data from a Hadoop cluster. This is the area we are most engaged with as a professional services company.

What do I think about the stability of the solution?

Oracle Big Data Discovery depends on either Cloudera or Hortonworks Hadoop which are both stable and scalable base deployments.

How are customer service and technical support?

As with most big corporations engaging with Oracle on technical support can be challenging. As a new product that seems to have a higher priority hopefully their support and development of Big Data Discovery will improve from what it was with Endeca Information Discovery.

Which solution did I use previously and why did I switch?

Tableau as a tool for business users to visualize data is very popular, but the ability of Oracle Big Data Discovery to provide built in text enrichment, native support for unstructured data, and a very robust engine for search gave it some advantages to support data discovery that superseded the strengths of Tableau for data visualization. Solr provided excellent search, but not the same ease of support for text enrichment or interactive visualizations.

How was the initial setup?

The initial setup is relatively straightforward, but as a new product in the market the support community is not very evolved so only a few organizations possess any real product knowledge.

What about the implementation team?

As a professional service company implementation work on client sites is done by us. Regardless of who does the implementation, be sure it aligns to how your organization strategically intents to use the product. And be prepared to include training as part of the implementation to enable your target audience to take advantage of it.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are currently very competitive as Oracle looks to establish a market presence for BDD. Organizations that are not seeing tremendous return value on their Hadoop investment or are struggling with accessibility should take advantage of the early pricing options.

What other advice do I have?

Aim to roll it out to a large cross section of your business users and structure the procedures to encourage throwaway analytics. Creating traditional dashboards and static reporting can be done with it, but this depends on the structure which makes them inherently inflexible to change. The strengths of Hadoop to store unstructured data and the ability of it to explore, search, and visualize that data means users can be rapidly exploring their data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Lead Database Administrator (DBA) at a energy/utilities company with 1,001-5,000 employees
Vendor
Top 20
Apr 28, 2016
All queries see a read consistent view of the database so that readers do not block writers and vice versa. I've encountered bugs with the implementation of optional features.

What is most valuable?

Oracle is the premier relational database platform for enterprise environments. Any organization that purchases enterprise applications will likely have Oracle in place since so many applications require or prefer it.

The most valuable features of Oracle database from my perspective are:

  • Read consistency (all queries see a read consistent view of the database so that readers do not block writers and vice versa).
  • Data Guard: standby database, with options for maximum performance, availability and protection. I use it in full-synchronous mode to ensure a “hot standby” is available with zero data loss.
  • Ability to run non-Windows OS, particularly Linux.
  • Ability to monitor and tune; lots of instrumentation built in.

What needs improvement?

Oracle Database is a big, complex technology stack with many options, features, management packs, etc. The base product (Oracle Database Enterprise Edition) is generally rock solid. Some of the oldest, most mature options are also quite reliable (example: Partitioning option). However, most of the other optional products create additional issues. Almost every time I have pursued the implementation of an optional feature I have encountered bugs, limitations or other unexpected behavior.

I would like to see Oracle follow a model like Microsoft’s SQL Server Enterprise Edition, where all products and features are included by default. There are no “options” you can purchase with SQL Server EE. It seems like one of the results of Oracle’s plethora of optional offerings is confusion and quality issues.

For how long have I used the solution?

I've been using Database for over 20 years. There are many additional options and management packs (examples: Partitioning, Tuning Pack, Diagnostics Pack, Lifecycle Management Pack, Active Data Guard, Advanced Compression, Advanced Security, RAC, etc.).

What was my experience with deployment of the solution?

A “simple” deployment of just Oracle Database Enterprise Edition is generally a trouble-free activity, albeit still tedious. The RDBMS kernel is perhaps the most mature on the market (Oracle and IBM’s DB2 were released about the same time).

What do I think about the stability of the solution?

It is one of the most stable solutions on the market.

What do I think about the scalability of the solution?

There are no issues with scaling it.

How are customer service and technical support?

Technical support is very good. I don’t use Oracle Support often to open a new case. Questions and issues I have are most often answered via the support portal. On the rare occasion a new service request is opened, I find the responses timely and helpful.

Which solution did I use previously and why did I switch?

In the past, I have used RAC (and before that OPS, its ancestor). In general, like most shared clustering technologies, the “solution” creates more problems than it solves. RAC’s complexity level requires full-time attention in my opinion. I abandoned the option in favor of VMware and virtual servers, which cover availability from a hardware-loss perspective. In cases where more availability is needed, the Data Guard option is sufficient and MUCH simpler to configure and use.

I started with IBM’s DB2 and used SQL Server (Sybase initially, then Microsoft SQL Server after they split in the 90’s) before Oracle, so have used and evaluated all three of the major RDBMS vendors. I no longer use DB2 because the platform it was on (mainframe) was retired, but I still actively use Microsoft SQL Server.

Both products have their place. I prefer SQL Server for the smaller, departmental applications and Microsoft-related back-office applications due to its ease of deployment and management. I prefer Oracle for most enterprise-scale applications due to its overall strength in this area (performance, scalability, availability) and ability to run on a non-Windows OS (we use Linux exclusively).

How was the initial setup?

Oracle is a complex product, there is no way around that. Compared to Microsoft SQL Server, which can be installed with a few mouse clicks, Oracle takes planning, preparation and significantly more time and expertise.

What about the implementation team?

We have always installed, configured, and managed Oracle with in-house personnel. I would not recommend outsourcing the implementation unless all support for the product were being outsourced. Oracle database requires expertise and constant attention. If an organization intends to support it internally, the personnel responsible for that support need to be the same that install and configure it.

What was our ROI?

Oracle is very expensive. No organization that didn’t “have to” use Oracle would do so. If I were in a small business or an organization that did all of its own applications development, I would avoid Oracle simply due to its cost. Other databases on the market would suffice in those scenarios. Any medium-to-large business will probably not be able to avoid using Oracle database. I don’t think there is an ROI to calculate, but rather a sunk cost in doing business. My advice would be to limit the number of options and features and go with the bare minimum needed to support the needed applications.

What other advice do I have?

The technology behind the base RDBMS is excellent, probably the best on the market, but its cost and complexity are negatives. The personnel who will support need to get formal training and need to be dedicated database administrators. A part-time DBA will not be sufficient for anything more than a trivial deployment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
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Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.