The ease of both integrating it to other products and just development/re-usability of operations/flows in general. The WSDL importing feature is nice. It’s also the most mature product of the type on the market.
Architect at a healthcare company with 10,001+ employees
HP OO blows away the competition, but has its fair share of flaws.
What is most valuable?
How has it helped my organization?
I’ve used it at two organizations – both operationally and to provision services.
What needs improvement?
Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this). Being able to easily debug only certain sections of a flow is another (overriding responses doesn’t cut it). They could also improve on variable tracking within a flow. Implementing a find and replace feature would also be nice, so you don’t have to do it through the XML on the backend. Making a parent flow name available to the subflow it kicks off (outside of central/without going into the database).
For how long have I used the solution?
I've been using HP Operations Orchestration for 4+ years.
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How was the initial setup?
In a small environment it was very easy to setup. It was already setup at my current company; I wasn’t part of it.
What about the implementation team?
I did it myself.
Which other solutions did I evaluate?
We didn’t evaluate prior to using this product, but after using it we did compare it to a number of others on the market at the time – everything from Opalis to Atrium Orchestrator from BMC. OO, frankly, blows the others out of the water. It’s easier to use, has more canned ops, and is just all around more mature.
What other advice do I have?
Implementing it is pretty straightforward. Be aware that 9 and 10 have some very fundamental differences – HP realized, for example, they are terrible at versioning/parallel development – so they finally offloaded that in OO 10 to SVN. Great call in my opinion.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Works at a insurance company with 10,001+ employees
Challenges transitioning from version 9 to 10
I'm just starting to transition flows from 9 to 10 now. Central definitely seems quicker and more secure. Developing in studio is quite different given that we are now working with projects and are required to reference content packs and their operations (it feels similar to developing in visual studio in the way you create new projects and add references to dll's) but I must admit I am still learning v10. SCM seems to be a great alternative to the public repo in version 9. I'm hoping at some point HP allow us to utilise third party SCM's such as team foundation server so organisations can utilise their corporate SCM solution.
My challenge at the moment is converting our custom .Net ops from version 9 to 10. Also with exchange operations within the business applications content pack, if you get any invalid ops stating 'Plugin data Jar was not found in studio plugin repository' you may require a 64-bit version of microsoft.grouppolicy.interop.dll on your windows OS. (HP do have a work around)
HP documentation and the OO community have come a long way in providing a one stop shop for content, doco and updates. Although I'd love to see more videos of OO on the community page, such as development of new ops/plugins using maven as this is quite new to me.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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