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Ankit Mehta - PeerSpot reviewer
Partner and Co-founder at Adnate IT Solutions
Real User
Top 5Leaderboard
Useful for integration-specific solutions and workflow-centric solutions
Pros and Cons
  • "In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
  • "There could be some improvements with the low code design part. It could be more customizable and more user friendly."

What is our primary use case?

For our customers, we have multiple use cases. It is mostly used for integration-specific solutions, as well as workflow-centric solutions. Wherever this combination is required, where there is an integration, or a workflow, or both, we use this platform.

We are not providing specific solutions. We are doing customizations and providing tailor-made solutions for the customer. We have around 12 customers in India.

The solution can be deployed on-premises or on the cloud.

What needs improvement?

Integration could be improved. There could be some improvements with the low code design part. It could be more customizable and more user friendly.

For how long have I used the solution?

We are consultants and have been providing this solution since 2014. I have been working with this solution since 2010.

What do I think about the stability of the solution?

It's very stable. We have worked with customers for the past eight years, and it has been very stable. They are happy with the solution provider. We have been providing after-deployment support services as well.

Buyer's Guide
OpenText AppWorks
April 2025
Learn what your peers think about OpenText AppWorks. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.

What do I think about the scalability of the solution?

In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required.

How are customer service and support?

It's fine. We get regular updates, and there is a portal where any case can be logged, and we get proper support from there.

How was the initial setup?

It depends. Basically, for the low code features that have been introduced, setup doesn't take very long for a normal application/midsize application. It should take around one and a half months and not more than that. If there are more customizations, for example, then of course it takes more time because then you have to write code and put in some of the logics. But otherwise, for a midsize application, it shouldn't take longer than a month and a half to set up.

What's my experience with pricing, setup cost, and licensing?

There is a user-based perpetual license.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend this solution for those who want to start using it.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Wabotlhe Tau - PeerSpot reviewer
Senior Manager Application Support at SASSA
Real User
Top 5
Customizable code, scalable, but integration could improve
Pros and Cons
  • "One of the most useful features is the code is customizable, we can make it our own."
  • "The integration could improve."

What is our primary use case?

We use OpenText AppWorks online applications for social grants.

What is most valuable?

One of the most useful features is the code is customizable, we can make it our own.

What needs improvement?

The integration could improve.

For how long have I used the solution?

I have been using OpenText AppWorks for approximately six months.

What do I think about the stability of the solution?

The stability could improve, we have had a few errors.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We needed some assistance from technical support and the response was satisfactory.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

I did the implementation of the solution myself.

Which other solutions did I evaluate?

We have evaluated Oracle.

What other advice do I have?

I would recommend this solution to others.

I rate OpenText AppWorks a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user