We use Micro Focus ALM Octane for testing. We don't use the entire portfolio, but we use it for testing, documenting test cases, executing test cases, and tracking defects. The platform is critical to us, because we're using it for compliance purposes.
WW Supply Chain - Strategy and Development - Senior Manager at HP
Stable, easy to set up, and easy to use platform for testing; good for tracking defects, executing, and documenting test cases
Pros and Cons
- "We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
- "What could be improved in Micro Focus ALM Octane is its integration with Jira."
What is our primary use case?
What is most valuable?
We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use.
What needs improvement?
From my personal point of view, what could be improved in Micro Focus ALM Octane is its integration with Jira. The latest version of the platform could have that integration by now, but at least our version doesn't have that integration with Jira.
We're using Jira for our user storage and the whole agile part of a software development lifecycle. We don't have that Jira integration, so the testing and the definition of user storage are separate. We're moving more and more towards the agile software development lifecycle, and we chose to stick to Jira, so what I'd like to see in the next release of Micro Focus ALM Octane is Jira integration.
For how long have I used the solution?
I've been using Micro Focus ALM Octane for years.
Buyer's Guide
OpenText ALM Octane
May 2025

Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
Micro Focus ALM Octane is a stable platform.
Which solution did I use previously and why did I switch?
I'm not sure what other tools we used before using Micro Focus ALM Octane, because we've been using it for a long, long time.
How was the initial setup?
The initial setup for Micro Focus ALM Octane is very straightforward.
Which other solutions did I evaluate?
What other advice do I have?
I'm not sure which version of Micro Focus ALM Octane we're using, but I know it's not the latest version. We have 3,000 users of Micro Focus ALM Octane, and we have plans to increase usage for it.
I would recommend the platform to others who are looking into using it.
I would rate Micro Focus ALM Octane a nine. It's not perfect, but it could also be because we're not using the latest version. We use it a lot, and it really adds value.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Customer Project Manager - Global Individual Assessment Program at Ericsson
Useful dashboard, customizable reports, and robust features
Pros and Cons
- "The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use."
- "I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference."
What is our primary use case?
Micro Focus ALM Octane is hosted on a separate environment, that's a hosted environment for us, it's not on-premises because Data Consultancy Services is supporting the outsourcing to that company. If you compare Micro Focus ALM Octane with Jira, we have an on-premise deployment for Jira, that's the difference.
What is most valuable?
The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use.
I'm using Micro Focus ALM Octane as a manager, and it is two times easier for us than other solutions. The look and feel are good and we can customize the reports and dashboard. From a management perspective, it's quite a good solution. The features are robust, ironclad, easy to configure and use.
When it comes to CI/CD for the developers, I did not find any major differences with other solutions except that some things are saved in the files rather than being visible in the window. It is not available in the graphical user interface(GUI), but it is in Jira.
The solution is frequently updated with new features.
What needs improvement?
I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference.
For how long have I used the solution?
I have been using Micro Focus ALM Octane for approximately two years.
What do I think about the stability of the solution?
Micro Focus ALM Octane is stable.
What do I think about the scalability of the solution?
I have found Micro Focus ALM Octane scalable.
We have approximately 250 projects using Micro Focus ALM Octane. We are a small team of 10 to 20 people that varies at times. Our performance-driven teams and we have been releasing month on month. We are finding it very easy and comfortable with Micro Focus ALM Octane.
Since the ALM Octane is outsourced for us and another MNC provides support, regarding scalability, we as customers to them have observed it's highly scalable - addition of servers to handle thousands of requests/reposne from end users - agile/scrum teams/project managers/ stakeholders to manage backlog is easily met. There is no lag in response time, never did the pages hang. I never waited for Dashboards to collect data and show up, it's just in a fraction of seconds.
Also, latest in DevOps technology like Azure DevOps for CI/CD is easily implemented.
How are customer service and support?
The support we receive is fast. When we had Jira, we had our internal team who had been given the training to support us. With Micro Focus ALM Octane we have outsourced the support to a separate company called Data Consultancy Services, and the response time is great.
Which solution did I use previously and why did I switch?
We have used Jira previously.
What's my experience with pricing, setup cost, and licensing?
The senior management of my company handles the purchases of the solution. However, the price per developer was a major reason we switched from Jira. Apart from the complexity and the support, the price was a major reason that a team of 20 people unanimously decided that we would prefer to go with Micro Focus ALM Octane rather than Jira. The senior management had seen some benefit in it and they preferred it over Jira because the per developer cost was less and the support was superior.
What other advice do I have?
Micro Focus ALM Octane has been exemplary, and as a project manager, since the day I've started using it, it has been wonderful. We are very comfortable with the processes and the tool. We have zero worries since we have been using the solution. It has been very positive from our side.
It is early to rate Micro Focus ALM Octane because we currently are using only the dashboard features, solution backlog, and requirement backlog. The CI/CD has yet to be implemented. Addiotanlly, the orchestration is pending, but as for the current usage for these features, the solution backlog management, prioritizing the task, creating the task, creating the defects, creating the manual test fields, and automated test fields, are very good.
We have experienced CI/CD in orchestration in Jira, but not in Micro Focus ALM Octane and, in a month's time we will have a better understanding.
I rate Micro Focus ALM Octane a ten out of ten.
I give the high rating because of the support, look and feel, reports, and the dashboards
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
OpenText ALM Octane
May 2025

Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Senior Analyst at a financial services firm with 10,001+ employees
Good integration but setup can be difficult
Pros and Cons
- "Current version of the solution is fairly stable."
- "Technical support can be slow."
What is our primary use case?
My primary use case is as a test management tool.
How has it helped my organization?
Octane has allowed us to trace data when it goes into test management, so everything is linked together and cannot be lost, and we can see the progress data is making through the system. Another benefit is that you can automate data being brought into Octane.
What is most valuable?
The most valuable feature is the product's integration with existing tools.
What needs improvement?
An area that needs improvement is the dashboard - particularly the lack of ability to compare data on a single graph. This means that you need to switch to another product instead of being able to do everything within a single tool. Performance and filtering could also be improved.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The current version of the solution is fairly stable - we're not seeing many problems.
What do I think about the scalability of the solution?
This solution is scalable, but additional servers may be necessary depending on how many users you add.
How are customer service and support?
Technical support can be slow to deal with if you need more than basic support.
How was the initial setup?
Initial setup can be a bit difficult, particularly for people who are unfamiliar with all the components. For us, setup took about six months.
What's my experience with pricing, setup cost, and licensing?
There is a conversion fee for changing licenses to Octane, even if the current license is from the same company.
What other advice do I have?
I would rate this solution as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Release Management and Testing Manager at a comms service provider with 1,001-5,000 employees
Enables us to produce standardized reports, on a project basis, with one click
Pros and Cons
- "On the user side, what I like a lot is the reporting capabilities. There's no tool, to my knowledge, that gets anywhere close to Octane at the moment when it comes to the reporting capabilities. I can do everything with the reporting. There's nothing missing. I have all the options. I can create graphs, including graphs of several types and looks."
- "Updating items, sorting, bulk updates—these things could have a bit more flexibility, but it's still possible to do them."
What is our primary use case?
Our use cases are test management, defect management, and release management. We also do quality management and we have started to put our Agile journey on it. That is something we started at the end of last year. We're putting more and more on it. We're doing Agile delivery and Waterfall delivery with it.
How has it helped my organization?
It provides us with a single platform for automated testing. We've integrated our automation testing with Jenkins to the pipeline module—parts of it, at least—and the other part is connected through the API. It makes the test you're executing very visible. It also enables you to centralize. When we report on a project basis, we're able to do it in one click for a given project. The graphs are standard for all the projects. You just click and you always have the same set of reports, tailored to that project. It fetches the data from that project. I don't need to click five times to find my report. I just click to the next project and my report is there with all the needed information in one view.
That's what my release manager also loves about it. He doesn't have to click 10 links or 10 drop-downs to get a report. It really has it all together in one view. If we have a release we report it on a project basis, and we can also report on an overall release basis. The overall reports are also done with one click.
In addition, we use the solution’s Backlog and Team Backlog capabilities and the team is very much working together there, from the developers to the testers to the product managers. They're all working together in one space or one Backlog to deliver the functionalities or the features. This is a good thing.
Octane has also reduced manual testing time. We integrated a big part of the regression sets into the pipeline. There's room for much more. We've only scratched the surface.
And using it, we have been able to streamline a lot on the business side. We have business testing or acceptance testing, and for them it's less complicated and there is less effort needed to get their stuff done. It has reduced the cycle times which, in the end, reduces cost.
What is most valuable?
On the user side, what I like a lot is the reporting capabilities. There's no tool, to my knowledge, that gets anywhere close to Octane at the moment when it comes to the reporting capabilities. I can do everything with the reporting. There's nothing missing. I have all the options. I can create graphs, including graphs of several types and looks.
Octane provides out-of-the-box integrations to proprietary, third-party, and open source tools. The integrations are of high quality because we were easily able to integrate Jira with an additional tool. That connector tool is out-of-the-box and it's very easy to handle. We also integrated one of our in-house developed applications that has a rollout tool. The person responsible did it in one or two days with API connections. It was very easy for him. In addition, we integrated Confluence with Octane, using a self-developed script that is also based on the APIs. For people who know APIs it's very easy.
Octane's Agile support at the team level is pretty good because it's very visible. The sorting and filtering are very advanced, which is something I miss on Jira.
What needs improvement?
There aren't major things that need improvement. It's more detailed things, minor tweaks and improvements. For example, updating items, sorting, bulk updates—these things could have a bit more flexibility, but it's still possible to do them.
Also, for training, the proposed graphs in the dashboards could have some more explanation about what they're doing because not everyone is using the same metrics. This is more a training or knowledge thing, not a lack in the tool, and I already addressed it with my OpenText contact.
They improved some of the things I had on my list in the newest version. I haven't dug through the newest version fully yet.
For how long have I used the solution?
We started to evaluate OpenText ALM Octane at the end of 2019. We did the kickoff in January of 2020 to plan all the migrations to it. We came from ALM QC.
What do I think about the stability of the solution?
It's very stable. We had one issue that was due to a faulty, outdated script that overloaded the system somehow. Apart from that, Octane is as stable as it gets. We haven't had any downtime apart from that outdated script.
How are customer service and technical support?
The technical support is very good. Depending on the severity of your ticket, the feedback is almost immediate. And we can collaborate with them, show screens and share logs, and they come back with a solution. It has been a positive experience.
Which solution did I use previously and why did I switch?
Our previous solution, ALM QC, was outdated. Our company started our Agile journey and we needed to be able to support that journey and the Waterfall journey as well. Octane offered this hybrid model which was the clear selling point for it.
The native support for Waterfall and Agile software development was very important in our decision to go with the solution because we knew that Waterfall and Agile will co-exist for quite some time, and the tool had to be able to manage both in parallel. Also, for the future, it will still support what we want. If the shift goes more to Agile and less to Waterfall, the tool still has to support both of the methodologies.
How was the initial setup?
Because we came from ALM QC, and that tool was in use for quite some time, there were a lot of user-defined things and customization. Initially what we had to do was a cleanup on the QC side: what we wanted to take over and what we didn't want to take over. We really cleaned out stuff that wasn't needed anymore. That took one or two months.
The actual installation of Octane was very quick and straightforward. The customization and configuration of Octane took about two months. That was because we were very new to the application. If I set up a workspace now, it's much faster.
We have 1,100 users and their roles are really across the company. We have project managers, developers, testers, release managers, and test managers. We also have business users and product managers on the Agile side. Any role you could think of is using it, apart from the C-level.
What I like a lot about Octane is that it's very easy to handle from an admin point of view. The maintenance is very low compared with ALM QC where it took several hours or days, even, to set it up and upgrade it. Those processes are very easy with Octane.
What was our ROI?
I compare it, still, with ALM QC, and there's definitely a return on investment on it. I see this leveraging more in the future.
What's my experience with pricing, setup cost, and licensing?
The comparison is always with Jira, so the pricing of Octane is a bit on the higher side. But if you look at what you have to add to Jira, on the plug-in side, to have the same abilities you have with Octane, you're more or less even, or even ahead with Octane.
Which other solutions did I evaluate?
We only looked at Jira. We had some concerns about its reporting capabilities and its task management capabilities, as well as managing Waterfall and Agile in parallel.
What other advice do I have?
You definitely need to prepare well, if you're going to implement it. Do a proper analysis of where you're coming from and what is still needed and what is not needed, and really kick out stuff that isn't needed anymore. It will make the whole migration to Octane easier when you have less historical data in it.
I see that our users like to add things and try new things because it's built in an open manner. When you add Python scripts and use the API connection, you have a lot of flexibility for doing certain things. I see some developers who like it and who like to experiment with how to work better on their side.
We have started a PoC on integrating the solution with our CI server for continuous integration and delivery. The CI/CD is working and we're fine-tuning it now. I hope it will give us a one-click approach where we can even execute the pipeline from the GUI, which will make it easy to use. My vision is that we have all the pipelines integrated in Octane and that we can trigger them from there to speed things up and have them visible for developers and for testers. This would also be a way they could collaborate more. We're not there yet.
It has the potential to reduce integration costs by building a streamlined application delivery pipeline that is connected to all IDE, CI, and SCCM tools.
Octane can also provide a single, global ALM platform that supports all our Agile and Waterfall needs. We don't have all our Agile in yet, but it can. That's the vision: that we have them all in one tool. We're not there yet, but I see glimpses of hope. It has the potential to improve the quality and the speed. The potential is there.
It still has upside coming. Things are being developed. We are in the preferred partner program, so we see also the new features that are coming, which will facilitate daily work.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Release Manager at a comms service provider with 1,001-5,000 employees
By supporting agile, it reduces complexity and the need to manage multiple tools
Pros and Cons
- "There are a lot of predefined reports. We can attach additional reports for users, like who worked on what defect and when, as well as what is the status of the release compared to the previous release. It is really endless. All the data is really linked together. Then, if all the data is linked together, there is an option to prepare reports out of it. We are very impressed with its reporting capabilities."
- "They don't support all IDEs yet. We have Visual Studio code, which is not supported, and loved by our developers. This integration is missing. We also had to do our own in-house integration with the Confluence. That is also something that they could add."
What is our primary use case?
ALM Octane is used to manage our software delivery. Currently, we are running the hybrid mode. We use traditional waterfall delivery as well as agile.
- For waterfall delivery, it is managed completely. Then, we have our requirements and our test cases to cover those requirements as well as the defects.
- For agile, we currently have only one team. So, all team activity happens in ALM Octane. Their backlog is broken down into user stories tasks, then covered by the test coverage.
We have installed it on a Windows Server on our systems.
How has it helped my organization?
ALM Octane natively supports waterfall, hybrid, and agile software development perfectly at an enterprise scale.
- If you look at the Requirement module, then we see all the defects and test cases related to waterfall.
- If we look at the Backlog module, we see what the agile team works on.
- If you want to see it at the component level, then imagine that we have a CRM system where a release project of waterfall makes a delivery and the agile team also makes a delivery on that component.
- We come to the Quality module, where if you select that component, then both streams would be represented there.
- If you select in the Quality module components, then we could see that, "Okay, this is linked to the defects from this source and that source. These are test cases covering that."
This was one of the key aspects of why we took ALM Octane.
With ALM Octane supporting agile, this reduces complexity and the need to manage multiple tools. We are still working on some automation that would further make us more efficient. So, we are building in-house tools to reduce the manual work.
Our user experience has been greatly improved.
In the current organizational structure, our development teams and testing teams are separate. With this transformation, I think the collaboration will increase, and we are on our way to put these teams closer.
We are very much moving towards DevOps in certain parts of the application. We are starting to develop these microservices and running a proof of concept where we want to integrate our Jenkins pipeline, which builds and deploys the application into Octane. For example, if there is a defect in the content, then what defects are being deployed through this pipeline? Octane really supports DevOps with the Pipeline module using the comment information in the items, along with integration from the IDEs. So, once our PoC is done, then we will utilize the DevOps features.
What is most valuable?
Currently, we have our hybrid delivery model, where waterfall still is a big part. So, if I look at ALM Octane from the module perspective, we are utilizing this requirement module. We took our day-to-day, grouping them by releases. Our requirements are stored in Confluence and ALM Octane. So, our project managers draw their requirements in Confluence, then we have a synchronization where requirements are brought into ALM Octane. Therefore, from the module perspective, the most valuable feature would be the Requirements module.
We utilize dashboards for all their reporting capabilities to see where our software is from a quality point of view: test progress, defect trends, and so on.
We are big fans of the Pipeline module, where we have our automated tests running on Jenkins and our pipeline is integrated into ALM Octane.
Octane provides multiple plugins and integration with IDEs, so developers don't even need to log into ALM Octane, for certain scenarios. They only need to install the plugin into their development environment, i.e., Eclipse, Visual Studio, or IntelliJ. Then, they can sync their work items to this IDE where they can easily see what defects or user story is assigned to them. They can work directly from there by adding comments, changing the status, or even committing the code. This also applies to the pipeline for Jenkins.
There are a lot of predefined reports. We can attach additional reports for users, like who worked on what defect and when, as well as what is the status of the release compared to the previous release. It is really endless. All the data is really linked together. Then, if all the data is linked together, there is an option to prepare reports out of it. We are very impressed with its reporting capabilities.
They provide all data integration. So if you have an edge use case, which you cannot do with what the tool provides, then you can set your data through all the protocols and even prepare it for the reports. I think they are very strong in this area.
On a team level, it is really good. We have received only positive feedback from our teams. It is visual, so there are different ways for teams to see their backlog. If they wish, it can be viewed like a list and a board, where you can look at the content per screen, release, or for the whole backlog.
The tool is very intuitive. However, it is still new, so you still need to learn and explore it, but that is a standard thing. Initially, we did receive some questions from teams, "How do I do this?" and, "How do I do that?" However, in very recent times, since it has been up and running, teams have enjoyed the fast, modern, new platform.
For the PoC, we have ALM Octane integrating with our CI server for continuous integration and delivery. We have it integrated with Jenkins. We haven't integrated our other server yet. We are still exploring the solution.
What needs improvement?
ALM Octane is working to soon provide comment information, so we would really be able to see what piece of code was committed for a user story or feature. We are really looking forward to this, because it's going to give us a bit more traceability and transparency.
They don't support all IDEs yet. We have Visual Studio code, which is not supported, and loved by our developers. This integration is missing. We also had to do our own in-house integration with the Confluence. That is also something that they could add.
There are small things, like hiding different columns when it comes to the board. Currently, whatever workflow items you have defined in the board, you can collapse them, but a collapse line still appears. These small things would make a difference.
In certain areas, ALM Octane has a limitation how many items can be displayed. So, if I group something, then I'm limited to the number of items which I can see. Also, if I want to export in Excel, there is a limitation onis lines. I know it's 5000. Maybe the number is quite high, but if they could improve on those limits, that would be good.
For how long have I used the solution?
We did a migration around Midsummer. That was about six months ago.
What do I think about the stability of the solution?
It is very stable. With our current setup, we haven't seen any performance issues.
Very little maintenance is needed. No one does it full-time. We have five people who have the admin rights, then two people who act as a backup but don't really do anything.
What do I think about the scalability of the solution?
It is scalable. We can add additional nodes without a lot of effort, if it is required. There is an option to scale from a license point of view. From a hardware point of view, we can also add multiple nodes to support additional loads.
We have about 1,000 users.
How are customer service and technical support?
We have an excellent guy who helped us with the whole migration project. We have already built a good relationship with him, so much that we don't always go through the official channels. He still takes our questions via email if we need the clarification on certain things. Additionally, the official OpenText support channels are also good. We raised a couple of incidents, which were addressed by the team.
Which solution did I use previously and why did I switch?
In the past, we had ALM Quality Center to manage our waterfall deliveries. Once the company took the decision to do the transformation to agile, we needed a tool that could support both waterfall and agile, but not compromise functionality. This was a key factor why we took on ALM Octane. We knew that the transition to agile would not happen overnight and that we might be in the hybrid model for a while, which is the exact reason why we took on ALM Octane.
It is very much integratable. This was a piece that was critical for us because ALM Quality Center was used by our company for more than 10 years, and it was very easy to integrate. Before we could migrate to ALM Octane, we needed the integration to be in place for a new tool. There are different ways to integrate, through the REST API, plugins, or the MF Connect tool, which also comes with ALM Octane.
Because we were coming from a very old Quality Center version, we have become more efficient because the work can be done faster.
How was the initial setup?
The deployment was straightforward. The documentation clearly states the requirements regarding what hardware is required. Additionally, all the installation and deployment guides are good.
The deployment went through phases. First, we installed the system, which was pretty fast. After that, we migrated all the data from Quality Center, which was an additional task.
The upgrade was super fast. We were so impressed. We ran a test first, but after that, it took maybe 90 minutes altogether. That includes the backup of systems. Before the upgrade, we backed up our Elasticsearch because ALM Octane comes with Elasticsearch, and in our case, it runs on Unix machines. So, we backed up Elasticsearch, the data repository for all the attachments, etc., then took a snapshot of the database and the Windows machine, which was the longest part. Some of the snapshots, we did in advance, and some of the snapshots we did just prior to the upgrade.
We did two upgrades at once because we missed the previous one. The upgrade to 15.1.20 took about 10 minutes, then we did some checks and everything was working fine. We then did the further upgrade to 15.1.40, which was another 10 minutes.
What about the implementation team?
One person with a bit of hardware knowledge can do the deployment. Because we did a migration project, we had a team of four from release management, but this wasn't our full-time task.
We also had support from OpenText.
What was our ROI?
The testing team has said that can work more efficiently and that the setup of the testing at the beginning of the release is faster.
Which other solutions did I evaluate?
We already had Jira in-house, but its testing capabilities were insufficient and not scalable enough for our needs.
What other advice do I have?
Define the process which fits your organization best. Explore the features in the test management and test execution area, then define the process that is best for you because there are a lot of options. Also, when you do create your data, make sure that you connect it to the right items. Because once you put the correct data into the tool, then you can build strong reports. However, the reports are only as strong as the data behind them.
MF Connect, which is a separate tool from OpenText, provides additional data synchronization. With MF Connect, you can synchronize ALM Octane with Excel, Jira, and other tools. We use it for synchronization with Jira. Then, if this doesn't support your needs, there is also the REST API. We use that quite a lot as well. Through the REST API, we connect with things in different solutions.
While our manual testing time has been reduced, it is necessarily true because of ALM Octane. It is more due to a bigger initiative where we have automated our test cases. ALM Octane supports our automation initiative. With the pipelines, we can execute test cases through Jenkins, then the analytics in the pipelines give us a trend to see. For example, are certain test cases constantly failing? Or, do we have a problematic area where we need to strengthen the automated test focus?
ALM Octane would give us information on what exactly went into which release and what exactly needs to be rolled out. For all our test cases that need to be executed for the release, or on the release night, we would hold information within ALM Octane.
We are planning to increase usage in the future. Currently, our other agile teams use Jira. The goal is that if we do not migrate those teams to Jira, then we should at least integrate both those tools together. We would then manage all the agile work within ALM Octane. Also, our organization recently got acquired by another organization, so we are in the process of merging two companies. Therefore, there potentially will be a lot of additional users going forward.
I would rate it as a nine (out of 10).
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Managing Partner at Georg Nauerz Consulting
Makes team collaboration between IT and non-IT users easier with more transparency
Pros and Cons
- "The user experience is a lot better than any tool that I have used before. Overall, it is great. It has a smooth interface, which is very user-friendly. It makes it easier to work together and have more transparency and customization, which is very good."
- "It could use just some small improvements. I would like additional features, like planning features, user story mapping, or connection to collaboration tools."
How has it helped my organization?
Its user experience made us a lot happier than using other tools, making it easier for non-IT teams to work together with IT teams.
Octane provides us with a single platform for all automated testing. Our test management is a lot more transparent and successful because it includes the team (the non-IT user and the developers). We are more streamlined and running a lot faster. The single platform for all automated testing has 100 percent affected collaboration between development and testing teams because everything is all in one place.
Octane integrates with your CI server for continuous integration and delivery. This makes us go faster, providing overall transparency during stages or phases.
The solution provides a single, global ALM platform that supports all our agile and waterfall needs. This has improved the overall quality of our DevOps by a lot.
What is most valuable?
The user experience is a lot better than any tool that I have used before. Overall, it is great. It has a smooth interface, which is very user-friendly. It makes it easier to work together and have more transparency and customization, which is very good. There are a lot of features where you can add fields, input individual fields, and input rules, like templated rule-based interaction between entities.
The Backlog management is really interesting, because it is all in one place. You don't have a feature here and a feature there, instead you have the Backlog and testing using different backup items, like user storage features and tasks, all in one place. In addition, we are able to write documents, which we can transfer to backup items. Then, we can test them in the same solution without switching tools, or even switching from one part of the tool to another part, because it is all in one place.
We use the solution’s Backlog and Team Backlog capabilities. They make our DevOps processes easier through transparency and asset collaboration.
What needs improvement?
It could use just some small improvements. I would like additional features, like planning features, user story mapping, or connection to collaboration tools.
For how long have I used the solution?
We have been using it for two years in a client company. We have also used it for several of our teams as well as IT related product development.
We have used it now for two years, but only in the last six to 12 months have we really been going all in.
What do I think about the stability of the solution?
The stability is perfect. We haven't had any issues.
We are not using the most recent version. There are two more updates, and we are already thinking about updating to the newest version.
What do I think about the scalability of the solution?
The scalability is excellent. I don't think there is a limit.
We use it quite extensively. We have about 30 teams working on it with approximately 10 projects, and we are definitely expanding.
How are customer service and technical support?
The technical support is really good. I would rate their support as a nine out of 10, as there is always room for improvement.
We do use the community that is offered. This is a very good point for identifying issues in terms of how we can use additional features.
Which solution did I use previously and why did I switch?
We switched from Jira. The main reasons that we switched to Octane:
- Provides a single tool.
- A lot smoother user experience.
How was the initial setup?
The initial setup was absolutely perfect and very easy. It was fast getting into the work. We were up and running in a very short amount of time. We switched from one tool to another in days, which is very good.
What about the implementation team?
We did it ourselves. Just a couple of people were involved in the deployment.
What was our ROI?
Octane has reduced manual testing time in our organization.
The solution has reduced our testing costs.
It has reduced integration costs by building a streamlined application delivery pipeline connecting to all IDE, CI, and SCCM tools.
The solution has helped us to produce releases faster.
Which other solutions did I evaluate?
We did not really evaluate other options. We were introduced to Octane and found it to be a good idea.
What other advice do I have?
OpenText ALM Octane natively supports waterfall, hybrid, and agile software development at an enterprise scale. There is no difference based on whatever path that you are trying to follow. You have work, and if you do it in cycles and iterations, that's fine. If you don't, that is fine too.
The solution provides out-of-the-box integrations to proprietary, third-party, and open source tools. However, we are not using DevOps integration right now.
I would rate this solution as a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Specialist at Vodacom
Combines everything into a single platform so someone doesn't have to look at many systems
Pros and Cons
- "The solution natively supports Agile-Waterfall hybrid software development at an enterprise scale. This is very important to us. Because even though the company wishes to go Agile, we still have projects which follow a Waterfall methodology. In order for us to accommodate both, we needed some sort of hybrid system. Because if we are using a fully Agile system, then the reporting might not be correctly extracted."
- "The reporting needs to be improved and allow for customization. I want to build my own widgets, but I don't want to use the ones already in the system. I want to build mine from scratch."
What is our primary use case?
We are only using the Quality testing module of Octane to test newly developed mobile solutions or changes. For example, if someone wants to deploy a new promotion of a cheap bundle for 1 GB of 50 ram. Once that goes through the project management and comes to us, we use mostly these three Octane modules: Backlog, Quality, and Pipelines.
How has it helped my organization?
My team has benefited a lot from this solution. Sometimes it can be a massive, gigantic project where it's a migration from one system to another. Because we already have the requirements and the test kit setup on the system, it is easy for us to run regression.
The solution natively supports Agile-Waterfall hybrid software development at an enterprise scale. This is very important to us. Because even though the company wishes to go Agile, we still have projects which follow a Waterfall methodology. In order for us to accommodate both, we needed some sort of hybrid system. Because if we are using a fully Agile system, then the reporting might not be correctly extracted.
At the end of the day, teams are able to collaborate because we are working on one thing. One person can do their part of the job, then another person picks from there and carries on. So, it runs as a smooth process.
Even though there are other people who are not using the system, if we would give them access to the project management, then they would be able to trace where we are at any point in time.
What is most valuable?
I like that most tests are usable. I can parameterize, then use that test and pass a new value.
Its ability to handle a large number of projects is very good. I can just cross-reference and reuse what was existing before, instead of moving from one browser or application to another.
Octane's ability to connect all related entities to reflect project status and progress is great because even our team who runs external tests from Jenkins that the reporting is centralized. Because it was run from within Octane, the results come back into Octane. However, since I am not using those external systems, I only get results whether the test passed or failed.
The solution provides us with a single platform for all automated testing. It combines everything so someone doesn't have to look into many systems to be able to check this or that. They only have to log into one system to check for a particular requirement.
Backlog is like a library of our tests. It contains the features linked to the tests, so you can see which project or feature that you are working on. It is all in one place and everyone who needs it has access to it.
What needs improvement?
The reporting needs to be improved and allow for customization. I want to build my own widgets, but I don't want to use the ones already in the system. I want to build mine from scratch.
From the database point of view along with how we see the reporting, they use old data. Also, there are sometimes limitations due to their license restrictions. If we want to share our tests with other teams, extracting different tests out of the system, those tests come out as a script where the content will be something like a binary format type of text.
For how long have I used the solution?
We started using Octane from February 2020.
What do I think about the stability of the solution?
I do not know whether it is because we used an existing server, but sometimes the solution would be slow. Nowadays, it's much better because not as many people are logging into the system. However, I find it slow. When you capture a requirement or test (and it throws out an error), then when you refresh and find that it has created a duplicate. For some people who don't understand it, Octane can create a lot of useless information on the system.
My team does just minor maintenance of the solution.
What do I think about the scalability of the solution?
The extensiveness of integrations into the DevOps ecosystem in the 15.1.20 version to support scalability has been very applicable to our business. We have integrated the solution with Jenkins, which was user-friendly. We also integrated Octane with Qlik Sense and QlikView for people for whom we do not want to give access to the system but want to have them viewing our reports. Therefore, I think the scalability is very wide.
On my team, there are 18 users who are testers. Overall, there are 20 licenses.
How are customer service and technical support?
We have used the technical support, and they are very good.
There was a time that the server firewall was enabled, so we could not access the system from our side. Since we were working from home and connecting remotely, no one was able to establish regular shipping. Eventually, the IT person and our team went through everything. They checked the server settings and pinpointed the problem.
Which solution did I use previously and why did I switch?
We did an upgrade of our ALM from Quality Center.
What was our ROI?
Our team is saving time on testing by using Octane. Something that would take five days to do, now it takes one day.
The solution has helped us to produce releases 40 percent faster.
What's my experience with pricing, setup cost, and licensing?
Going forward, I think we will want to explore adding more licenses.
Which other solutions did I evaluate?
We have used more of a requirement-driven tool, where it will help you to identify which requirement already exists. Then, you don't capture duplicates and it directs you to the project that is linked to that particular requirement.
We also use Jira at a high level for projects.
What other advice do I have?
We don't use the security features of this solution yet, but it is something that my boss wants us to tap into.
Systems and technologies are evolving as well as methodologies.
I would rate this solution as a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at iQST
Good integration and agile implementation
Pros and Cons
- "An improvement on previous versions because it comes as preconfigured as possible."
- "Documentation is not clear."
What is our primary use case?
Implementation of SDLC in large companies based on Agile methodology, with accent on test automation.
Migration from VModel projects to Agile
How has it helped my organization?
We implement most of our test automation projects based on Octane. Very compatible to what customers need and I can deploy very fast. The projects start working from day one even with default configurations.
We can deliver to customers a holistic view over all projects... an integrated view. In a company most projects are interdependent, the status view delivered live on all of them is very important. This is a big asset for us.
What is most valuable?
The most valuable feature of ALM Octane is an easy implementation of Agile projects. It perfectly respects the theory of Agile. If you fill in the predefined fields you will get a good implementation of your Agile project.
If I go in details a little we can offer insights to easy identify bottlenecks in the projects, overloads of teams, stagnating tasks, TRENDS ANALYSIS and based on this info we can improve the SDLC
What needs improvement?
Areas for improvement would be installation and configuration. In the next release, I would like them to include simpler to read documentation or an installation engine like UFT or LoadRunner provide. I would also like to see integration with all continuous integration tools on the market, now it has many of them onboarded but this market grows fast and many other new CI/CD products appear.
For how long have I used the solution?
Since it appeared
What do I think about the scalability of the solution?
very scalable for Scaled Agile For Enterprises
How are customer service and support?
I've only used technical support for very serious/difficult problems, slower responses are normal in these situations.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used many solutions in the past... I will keep using Octane
How was the initial setup?
You need technical knowledge in order to install this product, the documentation is complex but it could be made easier to read
What about the implementation team?
iQST is the vendor team... very good expertise
What's my experience with pricing, setup cost, and licensing?
The investment in this product may not be cheap, but you can get high value out of it. Please consider consultancy to have a complete and detailed configuration tailored to your needs for best ROI
What other advice do I have?
ALM is very compatible and has all the necessary integration. Octane is an improvement on previous versions because it comes as preconfigured as possible, which simplifies the whole process of integration in a company's ecosystem. When implementing this product, make sure to call in a specialist team who can make sure everything is configured properly. I would give this product a score of ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: May 2025
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Buyer's Guide
Download our free OpenText ALM Octane Report and get advice and tips from experienced pros
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Hello Georg,
Thank you so much for taking the time to leave us this amazing review! We really appreciate it! I will be in touch with you regarding the suggestions you made - adding planning features, user story mapping, and connection to collaboration tools. Again, thanks for sharing your review with us and the community!
Gil Cattelain
ALM Octane Product Marketing