No more typing reviews! Try our Samantha, our new voice AI agent.
Amin Massad - PeerSpot reviewer
Senior IT System Administrator at a financial services firm with 51-200 employees
Real User
Jul 31, 2023
Helps to manage users, groups, access, and licenses
Pros and Cons
  • "The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you."
  • "The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability."

What is our primary use case?

I use the solution to manage users, groups, access, and license. 

What is most valuable?

The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you. 

What needs improvement?

The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability. 

For how long have I used the solution?

I have been using the product for four years. 

Buyer's Guide
Microsoft Entra ID Protection
August 2026
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,630 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten. We encountered bugs while integrating with other Microsoft or MDM solutions. 

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. My company has 200 users.

How are customer service and support?

Support takes longer than expected to revert back. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HarinathReddy - PeerSpot reviewer
Manager at Vodafone
Real User
Jun 16, 2023
Helps with authentication but needs to improve stability and scalability
Pros and Cons
  • "The solution helps us with authentication."
  • "The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."

What is our primary use case?

The solution helps us with authentication. 

What is most valuable?

I am impressed with the tool's compliance and authentication. 

What needs improvement?

The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Entra ID Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Microsoft Entra ID Protection Report and get advice and tips from experienced pros sharing their opinions.