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reviewer1393146 - PeerSpot reviewer
Executive at a tech services company with 1,001-5,000 employees
Consultant
Great embedded integration with the entire Azure platform
Pros and Cons
  • "Integration with the entire Azure platform."
  • "Lacks integration with other platforms."

What is our primary use case?

We are partners with Microsoft and I'm an executive of the company.  

What is most valuable?

The most valuable feature is the integration with the entire Azure platform, very bluntly and very simply how it's embedded, how you can use it. That's the sort of factor that sets the solution apart. 

What needs improvement?

I'd like to see integration with other platforms as part of the solution. If you have a company to do cloud strategy that could have an impact.

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
Microsoft Azure File Storage
May 2025
Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable. It's one of the strengths of the product. 

How are customer service and support?

We have support staff within the company. I have never ever had the need to call anybody from Microsoft support. If we do call support on other matters, then our directors have links to Microsoft, but I've never had the need for myself. 

How was the initial setup?

The initial setup is straightforward. Deployment time depends on the size of the project but it's easy and simple.  

What other advice do I have?

I would certainly recommend this product, especially if you are working with the Microsoft and Azure ecosystem, because then it's really easy to be used and you get all the benefits and I can't think of any reason not to like it. Once you're on the platform, it should be that it's more a question of how strong the solution is. 
 
I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1274955 - PeerSpot reviewer
Senior Director of IT Operations at a tech services company with 11-50 employees
Real User
A cloud file storage solution that plays well with familiar products but is difficult to configure and build-out
Pros and Cons
  • "General user familiarity with Office 365 products make adopting this solution easy to adopt in production."
  • "The initial setup is complex. Unless you have done it a few times it, it is going to be hard."

What is our primary use case?

My company is a managed services firm. We do have a firewall internally, but we have about 70 banks and probably about 30 to 40 clients in other verticals that we are servicing. So it is not just us or our clients that we use products for. I am constantly looking at a lot of different client bases as far as different industries and needs, and a lot of different solutions and possibilities.  

A lot of what we use Azure File Storage for at our company is BLOB storage because the format is flexible in terms of pulling stuff down. Usually what we are doing is storing and retrieving IT management information. We have to be able to store and pull specific files from storage. BLOB storage is a good solution for that type of management.  

Most of our clients are using a private cloud because it is a requirement for them. As financial institutions, that is kind of where they have to go to properly secure critical data. We go public because there is no requirement on our end to do private cloud. For our financial institution clients, there are requirements from oversight boards and governing institutions that they need to have critical information stored privately because they are handling people's money.  

What is most valuable?

The main thing that is valuable about the solution is just the reason you do cloud: because it is flexible. For example, right now we are working on a project for a client and they are entirely involved with the Azure suite. They are using Intune for MDM (Mobile Device Management) and Azure AD for their authentication. That is all nice and well and good, but then they need a server. So what we are going to do is to push data into Azure from the data center and part of it to the house server. The thing with that is it is a flexible solution and it is easy to ramp up or down depending on their compute needs.  

What needs improvement?

I think the place where the product really needs the most attention is in the Intune and the MDM products. They are building it out pretty quickly in updates, yet at the same time that is probably the place where I have seen the most reason to simplifying for ease-of-use. Right now you kind of have to spend some time to wrap your head around the product instead of it being something that is easier to use and easier to onboard into production. In a way, that is just part of the industry standard right now. Any MDM product you choose is going to be a little difficult that way, and it is going to require some build-out that is maybe more than you had expected or cared to dive into.  

If they improved Intune to where it was more deployable out-of-the-box, that would be great. We just have to wait and see if they can do it.  

For how long have I used the solution?

We have been using the Azure File Storage solution for a few years now at the company I am with. I started utilizing that solution for storage initially with clients about three or four years ago. I actually brought the company I am working for now onto the Azure platform before I started working at the company and that led them to using the Azure File Storage solution.  

What do I think about the stability of the solution?

The stability of the product is fine. It is stable. It is just something you have to pay attention to in the management of how you want it to perform. In that way, it is just like everything else.  

What do I think about the scalability of the solution?

It is scalable. But it is really the same deal for just about any product of this type. Everything is stable and everything is scalable to the extent of time that you are willing to invest in it to make it that way. Some products are not worth the time.  

The number of users and how they are using the product depends on the client. In our organization, everyone has to use the product, otherwise, they can not work. So that is 100% of them because we require it. It will not be the same way in every organization.  

How are customer service and technical support?

I have had some experience with the technical support for Azure. Your experience with the support team will depend on the situation. Microsoft splits out their support infrastructure based on two different areas of the planet. So if you are talking about dealing with the Philippines call center, it is much more in line with expectations going on in the US in terms of speed and efficiency and meeting the needs of the client. Whereas if you are talking about their outsourced support infrastructure in India, there are some procedures you have to deal with that makes the support process a little harder if you are not aware of them. Neither of the support teams are bad, they are just different. Getting the support you want is just a matter of being aware of who and what you are dealing with in both situations.  

The other thing I would say is that we are a provider. We sell the product and we are a Microsoft silver partner. Because of that, we get to contact a different support infrastructure than somebody who does not have that type of relationship with Microsoft. I have experience with it from both sides. There was a time when I was running a nonprofit and I had to call into support and I did not have a provider who had silver partner status. It was a lot harder to get support then because I would have to call in and I just got the tier-one guys all the time. Now, as a silver partner, I can call in and get the right person on the phone the first time without waiting or trying to get past the tier-one guys. So, support is fine depending on your relationship with the company and the context of the issue which may include your location or the size of the organization.  

How was the initial setup?

The initial setup was complex. There is a lot to do to build it out. There are a lot of nuances to how the MDM works and that makes Intune a little bit harder to work with. Unless you have done it a few times and paved the pain points of some of the things that you have to do in configuring it, it is going to be hard.  

At the same time, it is hard to say how long a deployment takes. That is because you can roll out Intune in a matter of a few minutes, but building it out to function the way you want it to is the part that impacts the speed in which you implement it.  

What about the implementation team?

We did not use an integrator or reseller or consultant for the deployment because that is what we do. We are those things and we deal with the problems that you face in deployments every day.  

What other advice do I have?

We try to push as many clients as we can toward Azure because most of our clients are Office 365 clients as it stands already, so they already have Azure integrated. They have the authentication and because of that, it allows us to push Azure a little easier because it is already native to the products they are using and familiar to their users. 

On a scale from one to ten where one is the worst and ten is the best, I would rate this solution as a six. Currently, you just have to spend too much time wrapping your head around what the product does and how it does it. Then the build-out takes a lot of effort. If it took less effort in that way — especially from my perspective as a reseller and consultant where implementation is so important — then I could rate it higher. The economy of scale plays in, but it is just hard to invest into that build-out on the front end.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Microsoft Azure File Storage
May 2025
Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
reviewer1283700 - PeerSpot reviewer
CTO & Co-Founder at a financial services firm with 11-50 employees
Real User
An easy setup with a good interface and good monitoring capabilities
Pros and Cons
  • "The interface is very good."
  • "The pricing could be improved. They need to make the costs more transparent so users know what they will be charged and why ahead of time."

What is most valuable?

The solution is easy to use and works well.

We've been happy with the monitoring capabilities.

The interface is very good.

The setup is easy.

What needs improvement?

The pricing could be improved. They need to make the costs more transparent so users know what they will be charged and why ahead of time.

Technical support could be improved.

For how long have I used the solution?

We've been using the solution for seven years.

What do I think about the stability of the solution?

Over the past seven years, the solution has been mostly stable. We haven't experienced any stability issues that have been catastrophic. The solution overall has been fine.

How are customer service and technical support?

We've had contact with technical support in the past. They're mostly okay. The level of service, however, varies. They could work to make it a bit better.

How was the initial setup?

The initial setup is straightforward. We find it easy to implement.

What about the implementation team?

I deployed the solution myself seven years ago. I didn't need the assistance of a reseller or specialist.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit hard to determine. I never know how much it's going to cost me in advance, only after the fact.

What other advice do I have?

We use quite a few different products on Azure. For example, we also use Azure Backup and Stack.

A small team at our organization is using the software. We use the solution daily.

I don't really have any advice to give to others. I would just say that it's pretty straightforward and it works well for our team.

I'd rate the solution eight out of ten. It's generally okay. It doesn't blow my mind in the sense that it's so unique or revolutionary. It does what it needs to do.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Operations Engineer at Nokia Corporation
Real User
The support is very good and I like the backup to the firewall
Pros and Cons
  • "Implementations with other products are easy."
  • "Sometimes it takes very long to refresh the information."

What is our primary use case?

Our primary use case of this solution to migrate several products to the cloud. We use several Microsoft products simultaneously. 

What is most valuable?

I like the diverse facilities offered by the solution. If a facility tool upgrades, it also upgrades in the cloud. This is very dynamic. Is it very easy to manage and we haven't had any problems with file system limitations or performances. The backup to the firewall has been working well. I like the speed of the program.

What needs improvement?

So far we haven't had any difficulties with migrations. Sometimes I call support to help me with the migration of the servers. So far it has been all very easy.

For how long have I used the solution?

I have been using Microsoft Azure File Storage for two months now.

What do I think about the stability of the solution?

We haven't had any issues with the stability of the solution.

What do I think about the scalability of the solution?

We haven't faced any issues in terms of scalability so far.

How are customer service and technical support?

Microsoft has a good support systems and we have good relationship so far. We have our own team of engineers to help us whenever we have an issue, but whenever we contact Microsoft for support, they are there to give us the help we need.

Which solution did I use previously and why did I switch?

I have a small contract with Amazon, but I don't use that very often because it doesn't offer that much storage.

How was the initial setup?

The setup was easy and straightforward and the deployment didn't take too long. It is a static plan, so we have to see it first and then we organize. We did have some help from a consultant when we did the deployment. 

What other advice do I have?

Implementations with other products are easy. In the past we had to use a multi-cloud, but we had a preference for one unique tool for each subject that we wanted to manage. So now we are using one cloud only. We had a very new team and we were building everything from scratch.

I will rate this solution an eight out of ten. We haven't been using it very long, but we don't have any complaints. The interface is easy to work on, but sometimes it takes very long to refresh the information. Perhaps that can be improved. It is not a big problem but it would be nice if you could get what you need straight away. So an improvement in the design and speed of things would be great. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muharrem Iseri - PeerSpot reviewer
Managing Partner at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Supports all file formats but the pricing can be reduced
Pros and Cons
  • "This solution supports all file formats."
  • "The provider needs to collect more information about the products."

What is our primary use case?

Our use case depends on data structure types and needs of the customer. If I know that a customer has different types of structure, like semi-structured, unstructured, and structured data, then I have to use Azure Data Lake storage. If it's structured, I can directly use Azure SQL or Azure Synapse Analytics to process my data. 

What is most valuable?

The most valuable feature is that it supports many file formats like XML, CSV, XBRL, and media types. 

What needs improvement?

I think the pricing of the product can be reduced. 

For how long have I used the solution?

I have been using the solution for one and a half years. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. Enterprises, medium and small businesses can use this solution. The size of the company doesn't matter. It's suitable for any sized company. 

How was the initial setup?

The initial setup is simple. I would rate the setup a five out of ten. Consultants are required for the deployment of the solution. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten. 

What other advice do I have?

My advice would be to get information about the products and features Microsoft provides. I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BDM at Hiperdist Ltd
Reseller
Easy to set up, stable, and scalable
Pros and Cons
  • "The best part is the accessibility to all the files."
  • "The upload speed has room for improvement."

What is our primary use case?

We use the solution for our clients to access their files from different locations.

What is most valuable?

The best part is the accessibility to all the files.

What needs improvement?

The upload speed has room for improvement.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

Microsoft Azure File Storage is stable.

What do I think about the scalability of the solution?

Microsoft Azure File Storage is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. Two of us did the pilot testing before the deployment.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure File Storage is expensive.

What other advice do I have?

I give the solution a nine out of ten.

The entire organization of around 800 people uses Microsoft Azure File Storage.

I recommend Microsoft Azure File Storage to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Owner at IT CARE
Reseller
Top 5
A stable and scalable solution that ensured zero data loss for a client
Pros and Cons
  • "My client had zero data loss while using the solution for backups and file security."
  • "It would be good if they added some features that make the solution easier to access for everyone."

What is our primary use case?

We use the solution for our live cloud servers, such as our application servers. We also use the solution for backups and file security.

How has it helped my organization?

My client had zero data loss while using the solution for backups and file security.

What needs improvement?

It would be good if they added some features that make the solution easier to access for everyone.

For how long have I used the solution?

I've worked with the solution for the last one or two years.

What do I think about the stability of the solution?

I rate Microsoft Azure File Storage's stability an eight or nine out of ten.

What do I think about the scalability of the solution?

I rate Microsoft Azure File Storage's scalability an eight or nine out of ten.

How are customer service and support?

The solution is completely supported. They provide solutions to our problems.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process for the solution is simple.

What's my experience with pricing, setup cost, and licensing?

The solution is suitable for medium and enterprise-sized businesses from a commercial standpoint. I rate the solution an eight or nine out of ten because it is reasonably priced.

Which other solutions did I evaluate?

The solution is very competitive with AWS and Google's cloud solutions. They have common features, but I'm comparing them on a commercial basis.

What other advice do I have?

I rate Microsoft Azure File Storage a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1601595 - PeerSpot reviewer
Operations Team Lead at a tech vendor with 201-500 employees
Real User
Useful for storing files and great for pushing logs from different sources
Pros and Cons
  • "The initial setup is straightforward and takes approximately twenty minutes."
  • "The way retention policies are applied could be more optimized."

What is our primary use case?

Our primary use case for the solution is storing files and calling in our code. Additionally, we use it to push logs from different sources, and whenever we have some transactions or logs related to them, we push them to a storage block and archive it for HR purposes.

What is most valuable?

All the features are good, and we have four types of storage, including Block Storage.

What needs improvement?

The way retention policies are applied could be more optimized. Additionally, the pricing should be more competitive with other CHPs, and stability can be improved.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 300 to 500 people are utilizing this solution in our organization. We intend to increase the usage of this solution.

Which solution did I use previously and why did I switch?

We previously used three other solutions.

What about the implementation team?

The initial setup is straightforward and takes approximately twenty minutes. Approximately two technical staff are required for deployment.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but improvements could be made to its stability and the way retention policies are applied could be more optimized.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure File Storage Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Azure File Storage Report and get advice and tips from experienced pros sharing their opinions.