We have a lot of snapshots that use cold storage and translation-related queries that are used for block storage. We also have a lot of share point related documents. We require a lot of file storage as our customer is purely energy-based. This solution is helpful as they have a lot of energy-based reports, energy-based analyses and medium documents contracts.
Cloud Consultant at a tech vendor with 10,001+ employees
Good availability and lead management, but the technical support could be better
Pros and Cons
- "The functionality is easy."
- "The pricing and technical support could be better."
What is our primary use case?
How has it helped my organization?
The solution is good, and we have not had any significant setbacks. The clients are happy with the solution. In addition, the functionality is easy.
What is most valuable?
Microsoft Azure File Storage has a lot of availability and lead management. It is very helpful because we are trying to migrate from on-premises to Azure, and this solution gives us the file storage we need. I need to have the same infrastructure when we move from on-premises to Azure.
What needs improvement?
The pricing and technical support could be better.
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For how long have I used the solution?
We have been using this solution for a couple of years. It is deployed on a hybrid cloud.
What do I think about the scalability of the solution?
I am unsure about the scalability, but it does the job. We have three storage accounts using this solution.
How are customer service and support?
I rate the technical support a six out of ten. They can improve on the SLS because they keep pushing to move it from A to B or C. We have done our troubleshooting, we don't own the platform, so it's up to Azure to come to us with solutions.
How was the initial setup?
The initial setup is pretty simple, and we completed it using documentation. The documentation in Azure is good because we have migration and containerization. In addition, the Azure migration hub is pretty detailed.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a four out of ten. The copy cost is priced compared to on-premises, and the price is high across loan vendors.
What other advice do I have?
I rate the solution a seven out of ten and recommend it to others.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

IT Solutions Architect at Canvia
Easy-to-implement , scalable and stable solution
Pros and Cons
- "It is a good service for file storage."
- "They can improve the ability to assign permissions to different groups or users."
What is our primary use case?
We use the solution for file migration services to Azure.
How has it helped my organization?
The solution manages our file storage. It is a server and different users access it when they need files.
What is most valuable?
In general, it is a good service for file storage and maintaining your files in order.
What needs improvement?
They can improve the ability to assign permissions to different groups or users.
For how long have I used the solution?
We have been using this solution for a long time.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The setup was easy. When implementing, it is important to pay attention to the volume of data and different requirements for the synchronization of data.
What other advice do I have?
I rate this product a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Azure File Storage
August 2025

Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
IT Service Manager at ISG Saint Michel UC
Quick to deploy and good value for money
Pros and Cons
- "Azure File Storage gives good value for money, so I don't find it expensive."
- "Azure File Storage's stability is okay, but sometimes we have trouble with the link to the Azure VPN disconnecting."
For how long have I used the solution?
I've been using Azure File Storage for a couple of months.
What do I think about the stability of the solution?
Azure File Storage's stability is okay, but sometimes we have trouble with the link to the Azure VPN disconnecting.
How was the initial setup?
The deployment took a couple of days.
What about the implementation team?
A Microsoft partner helped me to deploy and configure the solution.
What's my experience with pricing, setup cost, and licensing?
Azure File Storage gives good value for money, so I don't find it expensive.
What other advice do I have?
I would rate Azure File Storage eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solution Specialist at a construction company with 10,001+ employees
Excellent file storage and scalable with no issues or incidents
Pros and Cons
- "The storage in this solution is excellent."
- "If the file is large, there may be a delay in download time."
What is our primary use case?
We use this solution for storing our log data from SIM. We store our files and map our server to have an archive on all the logs generated for SIM.
What is most valuable?
The storage in this solution is excellent.
What needs improvement?
We don't have anything that we would improve. We are happy with how it has worked and have not encountered any challenges.
For how long have I used the solution?
We have been using this solution for five years.
What do I think about the stability of the solution?
It is a stable product, and we have had no issues or incidents.
What do I think about the scalability of the solution?
It is a scalable solution, and we have about 500 users with 250 in each office using Microsoft Azure File Storage daily.
If the file is large, there may be a delay in download time.
Which solution did I use previously and why did I switch?
We have not used any other cloud solution.
What's my experience with pricing, setup cost, and licensing?
Our costs are only related to space, and the price is comparable to other competitive solutions. Customers always want to pay less too.
What other advice do I have?
I rate the product a ten out of ten. I would recommend file storage because there are no issues. It is simple, easy, and stable. It is suitable for medium-sized and enterprise companies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Analyst at Evapco, Inc.
Fast, secure, and reliable
Pros and Cons
- "It was easy to set up."
- "It's not very intuitive."
What is our primary use case?
I primarily use the solution for my backup files. It's for copies. I use it as a backup that connects with the cloud and one account of Microsoft.
What is most valuable?
The solution is very secure.
It's very fast and connects quickly between my files and the cloud.
It was easy to set up.
The solution is stable.
I find the product to be scalable.
What needs improvement?
Next year, I will likely change my equipment to update everything. That would be better.
It's not very intuitive. I'd like the screen to be more user-friendly. The usability is not good.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It's a stable product. I haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The solution scales well. It's not a problem.
We have around 50 people using the solution.
How are customer service and support?
Technical support has been good. It's very fast. I've been happy with it.
How was the initial setup?
The setup itself is straightforward. It's not difficult to implement.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact pricing. I'd have to look at the sales documentation to refresh my memory.
What other advice do I have?
We're a Microsoft reseller.
I am not sure if I am using the latest version of the solution.
I'd recommend the solution to others.
I'd rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager Cloud Platform at AGILE CLOUD SOLUTIONS LLC
Scales well and offers flexible access but storage should be optimized
Pros and Cons
- "The solution can scale to fit any requirement."
- "The solution should support all the legacy storage systems."
What is our primary use case?
The product is primarily used for the file server. You can have the complete infrastructure including the repository and access control as well. People can use offline data if they like.
As an example, there is a company we work with that has different offices across the world - in Europe, the UK, UAE, and India - and they want around 100,000 customers as well as employees to access their file system. That file system was built on-prem, however, they have multiple challenges in terms of having delays in accessing the files. For security reasons, they are not able to manage the identity on Active Directory for all the locations. They want a complete advanced and modern authentication to be used, like multifactor cloud app security, and advanced start production, et cetera. That is not possible on-prem. Therefore, they have decided to go for Azure file sharing - a cloud-based file system. They use the three locations in the Middle East, Europe, and Asia.
These three locations have a file-sharing system enabled that replicates their on-prem storage and people can access all the data over the cloud storage, which easily replicates across the locations. Whatever file(s) people are accessing frequently will be shown via an AI-based pattern so that admins can see which file(s) are being used the most. The system will make it easier to access those most-used files while keeping users and the system safe within the system.
What is most valuable?
The overall solution is great. There isn't really a specific standout feature.
We appreciate how you can customize the service. There are multiple options. You can use the modern authentication that has developed a good IP, for example.
You can access what you need from anywhere, anytime, from your personal device, from your office et cetera. Users have great flexibility in terms of access without sacrificing security.
The stability is good.
The solution can scale to fit any requirement.
What needs improvement?
The solution should support all the legacy storage systems.
They should make it easy to migrate in one click.
In terms of storage and latency, it should be more optimized.
The Microsoft File System should support all the regions.
Some customers want to use SharePoint instead of File Share. SharePoint offers one terabyte of storage for an organization, and for small or medium organizations, this size is good enough to store their files. However, Microsoft should also think of very small organizations that might only have 10 or 20 users spread across the world. It would be ideal if they had some sort of file share system designed for their much smaller needs.
For how long have I used the solution?
I've used the solution for the last four or so years so far.
What do I think about the stability of the solution?
So far, I haven't had any issues with stability. I haven't witnessed any bugs or glitches and I don't find that it crashes and freezes. It's reliable.
What do I think about the scalability of the solution?
The scalability has been great. There's no limit on the scale in terms of storage and in terms of infrastructure it's good enough. No matter the size of the company, it shouldn't be a problem to scale and meet its needs.
How are customer service and technical support?
I have not used the technical support personally, so I cannot say from personal experience, however, it is my understanding that it is merely okay.
I'd describe it as average. Unless you have a premium service from Microsoft they will respond fast, and normally it takes a lot of time and it goes to a very basic support level. That's not just for this solution. that's the basic assumption for any Microsoft support for any product. If you have subscribed for the premium services, professional services, then it will be better.
How was the initial setup?
The solution's initial setup contains a moderate amount of complexity. I can't say it's easy. I cannot say it's complex. However, if people know the solution, they likely have a good idea of the product and what to expect. It's not very hard, but, again, when you can go and set up, especially if it's a big infrastructure environment, you have to understand the storage and the network and to know the framework you are working in.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay, however, it's quite a bit higher compared to AWS.
You only pay for storage. However, if you think you might need support, and you want better support options, you may need to pay for the premium Microsoft support services.
What other advice do I have?
We are a Microsoft partner.
While I only use the cloud deployment, it can be integrated with any on-premises solution as well.
I'd rate the solution at a seven out of ten.
It's been a pretty good solution so far.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Cyber Security Lead at 0
A reliable cloud solution, with good performance and ease of use
Pros and Cons
- "The product is a reliable cloud solution."
- "The product name keeps changing. It can be confusing when product names change frequently, especially with Microsoft. Sometimes, if you refer to a product by a certain name last year, it might have a different name six months later."
What is most valuable?
The product is a reliable cloud solution. Its performance and ease of use are good.
What needs improvement?
The tool needs to be more intuitive.
Also, the product name keeps changing. It can be confusing when product names change frequently, especially with Microsoft. Sometimes, if you refer to a product by a certain name last year, it might have a different name six months later.
For how long have I used the solution?
I have been using the product for 2 to 3 years.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten.
What do I think about the scalability of the solution?
I didn't face any issues with the solution's scalability. My company has 1000 users who use it extensively.
How are customer service and support?
The tool's support is not bad if you have a premium contract.
How was the initial setup?
Microsoft Azure File Storage's deployment is not complex.
What other advice do I have?
I rate the overall solution an eight out of ten. If you're considering using it, I'd say it's a reliable product. However, in terms of costs, it's important to plan to avoid unexpected expenses. Each solution has its strengths and weaknesses. Depending on your specific needs, you may find one solution better suited than another. That's why most larger companies don't stick to just one solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution architect at ACS
Stable solution with an easy initial setup process
Pros and Cons
- "The solution is easy to use."
- "They should make the solution more user-friendly."
What is most valuable?
The solution is easy to use.
What needs improvement?
They should make the solution more user-friendly.
For how long have I used the solution?
We have been using the solution for almost three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. There are around 100 solution users in our company.
How was the initial setup?
The solution is easy to set up. It requires three to four executives to deploy and takes 15-20 minutes to complete.
What other advice do I have?
I recommend the solution to others and rate it a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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