This solution is mainly used for banking processes.
Managing Executive, Client Coverage at Absa Group Ltd
Easy to use, very user-friendly and intuitive
Pros and Cons
- "Very user-friendly and intuitive."
- "Licensing costs are expensive."
What is our primary use case?
What is most valuable?
The solution is easy to use, it's very user-friendly and intuitive.
What needs improvement?
Licensing costs are expensive and I'd like to see the price come down.
For how long have I used the solution?
We've been using this solution for four years.
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Microsoft Azure File Storage
May 2025

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What do I think about the stability of the solution?
We haven't had any issues with stability.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
We've used the technical support and it's good.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of this solution is not carried out by my team but I believe the implementation required five people.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are quite expensive, although I believe the more users you have, the less expensive it becomes.
What other advice do I have?
This is becoming a very widely used platform throughout the world. I think the sooner people get on to it, the better it will be for their organization. I rate this solution nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Manager implementation at XENOTTABYTE
An highly scalable solution with robust archival features that enhance the user experience
Pros and Cons
- "It is a very scalable solution. I rate the solution's scalability a nine out of ten."
- "Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement."
What is our primary use case?
We use the solution in our organization for its archival functionality. We are essentially archiving data with Microsoft Azure File Storage. Even though we have the applications and the storage, we are replicating our data into different data storages.
What is most valuable?
Feature-wise, it is an easily accessible solution since Microsoft is integrating everything into its products nowadays.
What needs improvement?
The solution is expensive. Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement.
For how long have I used the solution?
I have been working on Microsoft Azure File Storage for around five to ten years. Presently, I am working on the latest version of the solution. I am an end user of the solution. I also work as an integrator for the solution.
What do I think about the stability of the solution?
We don't face any stability issues with the solution in our organization. I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. I rate the solution's scalability a nine out of ten. Around ten to fifteen of our customers are using the solution.
How are customer service and support?
In my experience with the solution's technical support team, I would say it was okay since I faced no difficulties. I rate the solution's technical support team an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use Commvault and Veeam in our organization. The reason to use Microsoft Azure File Storage is that it is a cloud solution. Though the other ones are also cloud solutions, Microsoft offers better pricing compared to them.
How was the initial setup?
The solution's initial setup process was straightforward.
Around two weeks were needed for the solution's deployment process. Also, the deployment process is something which one can do by themselves.
Only one technical person is required to deploy and maintain the solution.
What about the implementation team?
We need a consultant with knowledge of integration and EDI-related processes to implement the solution.
What was our ROI?
I am unsure if I have seen an ROI using the solution since I don't look into the commercial part.
What's my experience with pricing, setup cost, and licensing?
One needs to pay according to the storage they plan to use in the solution. The payments are to be made yearly. It is usually monthly, but we opted for yearly subscriptions in our company. In general, all cloud solutions are expensive. Ultimately the solution of the cost depends upon how one plans to use it, which includes features like data usage backup and other such data-related stuff. So the cost can differ from customer to customer.
What other advice do I have?
I recommend the solution to those planning to use it, especially if they require a cheap cloud solution. We haven't seen any issues with the solution in our organization since it works fine. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Microsoft Azure File Storage
May 2025

Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
IT consultant at Secoptrial
Quick to deploy, has good scalability and has no connection issues
Pros and Cons
- "I like that Microsoft Azure File Storage works fine and is quick to deploy. It's also easy to connect to it, particularly when connecting it with my on-premise file servers."
- "Microsoft Azure File Storage needs more integrations. In the future, I also want to see GRC added to the portal. If you enroll or sign up for Azure services, your country may not have GRC available in the portal, so you may have to choose a strange country, for example, Kenya, to activate credit."
What is our primary use case?
I used Microsoft Azure File Storage for a project focused on deploying a Windows server and connecting that server to my Active Directory domain. I synchronized the file server with Microsoft Azure File Storage. I then set up and connected the disc storage with storage in the cloud to back up the data. My intent for using the solution was to back up data in the cloud. My company doesn't use Microsoft Azure File Storage, but other organizations, government, and non-government could be using it. The usage of the solution depends on whether an organization can integrate Microsoft Azure File Storage into its environment.
What is most valuable?
I like that Microsoft Azure File Storage works fine and is quick to deploy. It's also easy to connect to it, particularly when connecting it with my on-premise file servers. Microsoft Azure File Storage doesn't give me any connection issues.
What needs improvement?
Microsoft Azure File Storage needs more integrations.
I encountered a problem with the solution: Microsoft said you could directly integrate Azure file share on your PC by enabling that feature in Microsoft Azure File Storage. It worked at first, but then, when I restarted my PC, that feature stopped working. I did that only for research purposes, so I wonder if Microsoft fixed that bug or if that Azure file share integration feature in Microsoft Azure File Storage was designed wrong.
In the future, I also want to see GRC added to the portal to integrate it with Microsoft Azure File Storage and other Azure services. If you enroll or sign up for Azure services, your country may not have GRC available in the portal, so you may have to choose a strange country, for example, Kenya, to activate credit. Having GRC helps many students, enterprises, and users easily access Microsoft Azure File Storage.
What do I think about the stability of the solution?
Microsoft Azure File Storage is a stable solution.
What do I think about the scalability of the solution?
Microsoft Azure File Storage has good scalability. Scalability-wise, it's a nine out of ten.
How are customer service and support?
My rating for the technical support for Microsoft Azure File Storage is nine out of ten.
I'm a Microsoft Student Ambassador, so I get free access to Microsoft technologies, and if I need support, I can contact other members or Microsoft directly. I can ask the community via Microsoft Teams. I'm an MVP nominee in the Windows Insider program, so I can ask a question and get an answer quickly, so I rated support as nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It was my first time using a public cloud storage service, such as Microsoft Azure File Storage. It was also my first time using Azure to deploy a web application. The other tool I used wasn't in the public cloud storage but in the data visualization niche. That was Microsoft Power BI, which I connected to a database on Azure and an API gateway.
How was the initial setup?
Microsoft Azure File Storage deployment is quick but depends on your connection. A good connection takes one or two clicks, and the deployment time also depends on the data you have in Microsoft Azure File Storage.
If you have more data, then that takes more time. Still, Microsoft has improved the capabilities, quality, and protocol to help enterprises transfer even massive amounts of data many times. I don't have much data, though, just around 500MB.
What about the implementation team?
I deployed Microsoft Azure File Storage. I didn't need a consultant because I referred to the documentation. Microsoft documentation gives information on different services. For example, if you type "Azure cloud services," you'll find various topics on cloud services. If you choose, for example, "file sync," you'll see information on how to start, the steps you need to take, how to integrate, etc. If you face any issue following the steps in the documentation, you can always Google it.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for Microsoft Azure File Storage is very low. I viewed my bill from Azure on the portal, and the solution didn't cost much.
Microsoft Azure File Storage has a reasonable price. It's cheap, price-wise.
What other advice do I have?
I recommend Microsoft Azure File Storage to other people.
My Microsoft Azure File Storage rating is a nine on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Engineer at Nokia Corporation
Good file storage with an easy setup and great customization capabilities
Pros and Cons
- "It's a scalable solution."
- "The security could always be modernized."
What is our primary use case?
We used the product in a POC that was related to a file transfer from another cloud to our private environment.
This is a risk management tool, and these files were related to the risk management tool and related to reports.
How has it helped my organization?
We're a worldwide company, and some of the countries don't have access to the internet. It was very good to distribute the files inside of our network as this is very important to us. In the end, with this solution, it was very easy to perform this goal.
What is most valuable?
The interface, configuration, and integration were all good features. It is very easy to use. The integration in particular is very good.
We could assess the files from our laptops. We assessed the files through the portal. We have the files wherever we want and that was the goal of this POC.
Technical support was great.
The customization capabilities are excellent.
It is very good at file storage.
The product is easy to set up.
It's a scalable solution.
What needs improvement?
The solution offered everything we needed. It was not lacking features.
The pricing could be better.
The security could always be modernized.
For how long have I used the solution?
We've used the solution over the last year. We used it for a POC. It was for about three months.
What do I think about the scalability of the solution?
While in our last project, there was no need to scale. That said, in previous projects, it could scale. We had 200 to 300 people on the solution across several countries. Just regular agents would use the solution.
How are customer service and support?
Support has been great. We are very pleased with their level of responsiveness. Microsoft really cares about its products.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use any other product.
How was the initial setup?
It was always very easy to implement. The self-storage was connected to a logic app and the part of the logic app was tricky to configure. However, in the end, after the learning path was completed, it was very easy.
The file storage was always very easy to connect to the old tools that we needed to complete the POC.
The deployment itself was very quick.
In terms of an implementation strategy, the goal of the POC was to transfer files from a third-party company to our internal network. We implemented several file storage items for each country and we distributed the files that came from the third-party company to all of them.
We have a team of five that can handle maintenance, however, only one engineer is really needed.
What about the implementation team?
We handled the deployment and POC in-house.
What was our ROI?
We have seen an ROI. It's helped us with sharing files across countries and made it very easy.
What's my experience with pricing, setup cost, and licensing?
I don't have any visibility on the price of the product. Someone else handled that aspect. However, my understanding is it could be lower.
Which other solutions did I evaluate?
We did evaluate other options. We only use Microsoft products.
What other advice do I have?
We're a partner.
I'm no longer using the solution as I have finished the POC process.
The solution works very well. I would recommend the solution to others.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure Team at a manufacturing company with 10,001+ employees
Azure File Sync has good features that are quick to sync to the on-premise file servers
Pros and Cons
- "It was quick to synchronize back from Azure to the on-premise server."
- "The storage account key could be a security issue."
What is our primary use case?
Azure files offers several architectural scenarios so you can check and implement different use cases depending on your needs. In brief you can use the Azure Files with a serverless approach or to integrate it with your on premise file servers through Azure File Sync.
We have IT colleagues spread all over the world, so we are trying to define governance rules. We need to manage things at the infrastructure level, and so the Azure File could be a technology to replace or to integrate with our file servers on-premise solution.
How has it helped my organization?
We are testing and looking at the pros and cons, and we will decide based on features and the cost that will be present to the infrastructure manager. I think we will start to use Azure Files technology in production in the next year.
What is most valuable?
Azure Files does not require management of hardware or operating systems.
What we have found good for our company is the part related to the Azure File Sync that could be useful in a disaster recovery environment. If we have to restore all the shared data on-premise, it takes a lot of hours or days. We installed the Azure File Sync on a test on-premise server, and it was quick to synchronize back from Azure to the on-premise server. This is a really nice feature.
To get the best features on tiering, performance and security we must use W2016 and W10 in fact for example Azure File Sync does not support Data Deduplication and cloud tiering on Windows Server 2012 R2.
All data are encrypted in transit and at rest on Azure Files, Defender for Azure Storage is also available at additional cost.
Azure File offers Local and Geo-redundancy, your data can be stored in multiple Azure data centers improving availability and data proximity.
Azure backup is a fully managed service so you don't need to manage an on-premise solution, it is easy to use even though we expected better performance on the restore part, using standard storage we spend from 89 to 96 minutes to restore 341GB.
What needs improvement?
Keep attention and do not share the storage account key since it can be a security issue. With the storage account key, you can do everything you want on the storage account and on the file shares. It can be useful because this is the only way to work at home with an unmanaged PC from my company, but at the same time, if you share this key to external users, it could be a security issue.
It's a bit tricky to manage the permissions, because you have to set RBAC rights then mount the Azure File Share on your PC/server and then start to manage NTFS permissions locally.
The ability to check the open files would be a nice additional feature. On-premise you can check which files are open. On Azure, I haven't found this part.
Management and Troubleshooting often need Powershell commands.
For how long have I used the solution?
We have been testing the solution since June 2021, but not in a real production environment. We are only testing macros, permissions, accessibility, backup and so on.
What do I think about the stability of the solution?
Good
What do I think about the scalability of the solution?
I'm from Italy, but I belong to a server team hosted mainly in France and Germany. We need to manage things at the infrastructure level, and Azure File could be a technology to replace or to integrate with our on-premise solution.
The service can scale to fit almost any need, Azure Files offers four different tiers of storage allowing us to tailor our shares to the performance but obviously the cost will increase.
How are customer service and support?
We have an enterprise agreement with microsoft so I tried to open a couple of requests directly at Microsoft, asking more information about the cost. Their reply was, "We don't have precise information for you, use the Azure Calculator; just start to use the service then check after some time".
How was the initial setup?
Implement the service is quite easy, managing permissions can be tricky when starting from zero on this topic.
What's my experience with pricing, setup cost, and licensing?
For one terabyte of data, we are spending about 150 Euro every month; but we are using the solution at a basic level with standard storage (HDDs and not SDDs).
It has been difficult to understand the real cost besides the solution, In my oppinion costs are not fully transparent.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
An user-friendly solution that integrates easily with web apps
Pros and Cons
- "The solution is user-friendly and integrates easily with web apps."
- "Microsoft Azure File Storage should improve its pricing."
What is our primary use case?
The solution is user-friendly and integrates easily with web apps.
What needs improvement?
Microsoft Azure File Storage should improve its pricing.
What do I think about the stability of the solution?
Microsoft Azure File Storage is stable.
What do I think about the scalability of the solution?
The tool is scalable, and my company has more than 200 users.
How was the initial setup?
Microsoft Azure File Storage's deployment is straightforward and takes only five minutes to complete.
What was our ROI?
We have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
We have Microsoft Azure File Storage's enterprise license.
What other advice do I have?
I rate the product an eight out of ten. The solution is easy to use. However, you need to be careful with the tool's pricing.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Team Lead at Tech Mahindra Limited
User-friendly platform with good scalability
Pros and Cons
- "Its most valuable features are speed and security."
- "The product’s pricing could be better."
What is our primary use case?
We use Microsoft Azure File Storage to extract and store the data in Azure database.
What is most valuable?
The product is user-friendly. Its most valuable features are speed and security.
What needs improvement?
The product’s pricing could be better. Additionally, they should increase time and storage capacity for free accounts used by students.
For how long have I used the solution?
We have been using Microsoft Azure File Storage since last year. At present, we are using the latest version.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
It is a scalable platform.
How was the initial setup?
The product’s initial setup process has medium complexity. We review the code and share the details with the DBA team. Further, they execute the deployment. It takes five minutes to complete.
What's my experience with pricing, setup cost, and licensing?
The product's pricing need improvement.
What other advice do I have?
I recommend Microsoft Azure File Storage to others and rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Program Manager at a tech services company with 201-500 employees
Highly scalable solution and easy to use
Pros and Cons
- "The most valuable aspect of Azure File Storage is that all the features are available in one place."
- "Maybe Microsoft can make it more economical because it is a costly affair."
What is our primary use case?
The primary use case for us is storing attachments and images in our projects. It allows us to access the application and retrieve the files whenever needed, without the need for additional servers. We use the endpoint to access the application and view the images in any reports.
What is most valuable?
The most valuable aspect of Azure File Storage is that all the features are available in one place.
Otherwise, we would have to rely on other uncertain solutions. But with Azure File Storage, everything is consolidated, making it easy to configure and use.
What needs improvement?
If it is not for an application, then SharePoint or Office 365 could actually solve our problem for file storage and internal communications. But if you want to access files within an application, using Azure would be preferable.
However, the solution could use some additional tools for sharing files. It would be great to have everything in one place for a more streamlined experience.
Another area of improvement is pricing. Maybe Microsoft can make it more economical because it is a costly affair. So if they can optimize their pricing for broader customer use, including small and medium-sized companies.
For how long have I used the solution?
I have been using Azure File Storage for about two years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of the solution an eight out of ten. It is pretty scalable. Especially on the cloud version, the biggest advantage of the solution is its scalability.
Two to three people are required for the maintenance.
How are customer service and support?
I didn't benefit much from Microsoft tech support. It's because they have specific departments. So when you raise a ticket, it takes time for them to assign it to the right team. Then someone picks it up and might realize it's not their area, so they transfer it to person XYZ. Then I have to explain the issue again. This process goes on, and the issue keeps transferring from one department to another. That's why; nowadays, we prefer handling things internally rather than reaching out to the support team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are only using Microsoft. We are highly dependent on Microsoft for all our file storage needs, including SharePoint, Teams, and other storage solutions.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a three out of ten, where one is a high price, and ten is a low price.
The solution is only for enterprise-level businesses.
Which other solutions did I evaluate?
For my deployments, I am utilizing both Azure File Storage and Block Storage. Additionally, I am using servers, specifically SQL Server and application servers. The application server is also a part of my setup.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: May 2025
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