In my company, we use Microsoft Azure File Storage for the backup of our data since we have opted for an on-premises deployment model. We also use it to keep another copy of the data.
Assistance Manager, ICT Communication at a energy/utilities company with 201-500 employees
A highly scalable tool useful for its data backup capabilities that should consider making its initial setup phase simpler
Pros and Cons
- "It is a scalable product since it is a cloud solution. Scalability-wise, I rate the solution a ten out of ten."
- "Microsoft Azure File Storage is not that easy to use."
What is our primary use case?
What needs improvement?
Microsoft Azure File Storage is not that easy to use. We had a few concerns regarding the communication between Microsoft's on-premises and cloud versions, which we feel is because of the geolocation differences between our business and the data centers of Microsoft. The product should be easier to use.
Since the initial setup phase of Microsoft Azure File Storage was not easy, it should be made easier by getting Microsoft to pay closer attention to the Middle East region.
For how long have I used the solution?
I have been using Microsoft Azure File Storage for four years. I use the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten since my company did face some communication issues between Microsoft's on-premises and cloud versions.
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December 2025
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What do I think about the scalability of the solution?
It is a scalable product since it is a cloud solution. Scalability-wise, I rate the solution a ten out of ten.
The IT personnel in our company use the solution.
My company has managers, admins, engineers, and developers as technical staff for the solution.
It is regularly used in my company.
How are customer service and support?
The solution's technical support is good.
How was the initial setup?
The initial setup phase of Microsoft Azure File Storage was not easy.
The deployment process was completed in two weeks.
What about the implementation team?
Our company uses the help of consultants during the installation. We can also call the resellers to help us with the installation.
What was our ROI?
My company has experienced a return on investment for our business use cases.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for Microsoft Azure File Storage comes with an agreement from Microsoft.
What other advice do I have?
I would tell those planning to buy the solution to put in the effort to understand Microsoft's strategy before they go for a cloud solution or cloud storage. The product's potential users need to find the risks of going to a cloud solution and the return on their investment. They also need to compare the on-premises and the cloud solution offered by Microsoft Azure File Storage.
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Management Information Systems Manager at a real estate/law firm with 51-200 employees
Effective cloud capabilities, highly reliable, and simple deployment
Pros and Cons
- "The most valuable feature of Microsoft Azure File Storage is the cloud file storage capability."
- "The support could improve."
What is our primary use case?
We are using Microsoft Azure File Storage for file access.
What is most valuable?
The most valuable feature of Microsoft Azure File Storage is the cloud file storage capability.
What needs improvement?
The support could improve.
For how long have I used the solution?
I have been using Microsoft Azure File Storage for approximately six years.
What do I think about the stability of the solution?
We looked into the stability before we chose this solution and it has great stability.
I rate the stability of Microsoft Azure File Storage a nine out of ten.
What do I think about the scalability of the solution?
We have less than 500 people using the solution.
I rate the scalability of Microsoft Azure File Storage an eight out of ten.
How are customer service and support?
The support needs to improve. When we contacted support we received different answers to resolute our issue which was not helpful.
I rate the support from Microsoft Azure File Storage a three out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
The majority of people are primarily using the Microsoft ecosystem. If I were not part of that ecosystem today, I would undoubtedly require an alternative to Microsoft Azure File Storage. In fact, I would likely opt for either Google or AWS instead.
How was the initial setup?
The initial setup of Microsoft Azure File Storage is simple. Someone with basic technical knowledge can handle the task.
What about the implementation team?
We did the deployment of the solution ourselves.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Azure File Storage is expensive, we do not know exactly how the price is calculated.
I rate the price of Microsoft Azure File Storage five out of ten.
What other advice do I have?
We use four people for the maintenance of the solution.
I rate Microsoft Azure File Storage an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure File Storage
December 2025
Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Managing Executive, Client Coverage at a financial services firm with 10,001+ employees
Easy to use, very user-friendly and intuitive
Pros and Cons
- "Very user-friendly and intuitive."
- "Licensing costs are expensive."
What is our primary use case?
This solution is mainly used for banking processes.
What is most valuable?
The solution is easy to use, it's very user-friendly and intuitive.
What needs improvement?
Licensing costs are expensive and I'd like to see the price come down.
For how long have I used the solution?
We've been using this solution for four years.
What do I think about the stability of the solution?
We haven't had any issues with stability.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
We've used the technical support and it's good.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of this solution is not carried out by my team but I believe the implementation required five people.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are quite expensive, although I believe the more users you have, the less expensive it becomes.
What other advice do I have?
This is becoming a very widely used platform throughout the world. I think the sooner people get on to it, the better it will be for their organization. I rate this solution nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager implementation
An highly scalable solution with robust archival features that enhance the user experience
Pros and Cons
- "It is a very scalable solution. I rate the solution's scalability a nine out of ten."
- "Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement."
What is our primary use case?
We use the solution in our organization for its archival functionality. We are essentially archiving data with Microsoft Azure File Storage. Even though we have the applications and the storage, we are replicating our data into different data storages.
What is most valuable?
Feature-wise, it is an easily accessible solution since Microsoft is integrating everything into its products nowadays.
What needs improvement?
The solution is expensive. Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement.
For how long have I used the solution?
I have been working on Microsoft Azure File Storage for around five to ten years. Presently, I am working on the latest version of the solution. I am an end user of the solution. I also work as an integrator for the solution.
What do I think about the stability of the solution?
We don't face any stability issues with the solution in our organization. I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. I rate the solution's scalability a nine out of ten. Around ten to fifteen of our customers are using the solution.
How are customer service and support?
In my experience with the solution's technical support team, I would say it was okay since I faced no difficulties. I rate the solution's technical support team an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use Commvault and Veeam in our organization. The reason to use Microsoft Azure File Storage is that it is a cloud solution. Though the other ones are also cloud solutions, Microsoft offers better pricing compared to them.
How was the initial setup?
The solution's initial setup process was straightforward.
Around two weeks were needed for the solution's deployment process. Also, the deployment process is something which one can do by themselves.
Only one technical person is required to deploy and maintain the solution.
What about the implementation team?
We need a consultant with knowledge of integration and EDI-related processes to implement the solution.
What was our ROI?
I am unsure if I have seen an ROI using the solution since I don't look into the commercial part.
What's my experience with pricing, setup cost, and licensing?
One needs to pay according to the storage they plan to use in the solution. The payments are to be made yearly. It is usually monthly, but we opted for yearly subscriptions in our company. In general, all cloud solutions are expensive. Ultimately the solution of the cost depends upon how one plans to use it, which includes features like data usage backup and other such data-related stuff. So the cost can differ from customer to customer.
What other advice do I have?
I recommend the solution to those planning to use it, especially if they require a cheap cloud solution. We haven't seen any issues with the solution in our organization since it works fine. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT consultant
Quick to deploy, has good scalability and has no connection issues
Pros and Cons
- "I like that Microsoft Azure File Storage works fine and is quick to deploy. It's also easy to connect to it, particularly when connecting it with my on-premise file servers."
- "Microsoft Azure File Storage needs more integrations. In the future, I also want to see GRC added to the portal. If you enroll or sign up for Azure services, your country may not have GRC available in the portal, so you may have to choose a strange country, for example, Kenya, to activate credit."
What is our primary use case?
I used Microsoft Azure File Storage for a project focused on deploying a Windows server and connecting that server to my Active Directory domain. I synchronized the file server with Microsoft Azure File Storage. I then set up and connected the disc storage with storage in the cloud to back up the data. My intent for using the solution was to back up data in the cloud. My company doesn't use Microsoft Azure File Storage, but other organizations, government, and non-government could be using it. The usage of the solution depends on whether an organization can integrate Microsoft Azure File Storage into its environment.
What is most valuable?
I like that Microsoft Azure File Storage works fine and is quick to deploy. It's also easy to connect to it, particularly when connecting it with my on-premise file servers. Microsoft Azure File Storage doesn't give me any connection issues.
What needs improvement?
Microsoft Azure File Storage needs more integrations.
I encountered a problem with the solution: Microsoft said you could directly integrate Azure file share on your PC by enabling that feature in Microsoft Azure File Storage. It worked at first, but then, when I restarted my PC, that feature stopped working. I did that only for research purposes, so I wonder if Microsoft fixed that bug or if that Azure file share integration feature in Microsoft Azure File Storage was designed wrong.
In the future, I also want to see GRC added to the portal to integrate it with Microsoft Azure File Storage and other Azure services. If you enroll or sign up for Azure services, your country may not have GRC available in the portal, so you may have to choose a strange country, for example, Kenya, to activate credit. Having GRC helps many students, enterprises, and users easily access Microsoft Azure File Storage.
What do I think about the stability of the solution?
Microsoft Azure File Storage is a stable solution.
What do I think about the scalability of the solution?
Microsoft Azure File Storage has good scalability. Scalability-wise, it's a nine out of ten.
How are customer service and support?
My rating for the technical support for Microsoft Azure File Storage is nine out of ten.
I'm a Microsoft Student Ambassador, so I get free access to Microsoft technologies, and if I need support, I can contact other members or Microsoft directly. I can ask the community via Microsoft Teams. I'm an MVP nominee in the Windows Insider program, so I can ask a question and get an answer quickly, so I rated support as nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It was my first time using a public cloud storage service, such as Microsoft Azure File Storage. It was also my first time using Azure to deploy a web application. The other tool I used wasn't in the public cloud storage but in the data visualization niche. That was Microsoft Power BI, which I connected to a database on Azure and an API gateway.
How was the initial setup?
Microsoft Azure File Storage deployment is quick but depends on your connection. A good connection takes one or two clicks, and the deployment time also depends on the data you have in Microsoft Azure File Storage.
If you have more data, then that takes more time. Still, Microsoft has improved the capabilities, quality, and protocol to help enterprises transfer even massive amounts of data many times. I don't have much data, though, just around 500MB.
What about the implementation team?
I deployed Microsoft Azure File Storage. I didn't need a consultant because I referred to the documentation. Microsoft documentation gives information on different services. For example, if you type "Azure cloud services," you'll find various topics on cloud services. If you choose, for example, "file sync," you'll see information on how to start, the steps you need to take, how to integrate, etc. If you face any issue following the steps in the documentation, you can always Google it.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for Microsoft Azure File Storage is very low. I viewed my bill from Azure on the portal, and the solution didn't cost much.
Microsoft Azure File Storage has a reasonable price. It's cheap, price-wise.
What other advice do I have?
I recommend Microsoft Azure File Storage to other people.
My Microsoft Azure File Storage rating is a nine on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a tech vendor with 11-50 employees
Has a valuable profile management feature that allows user to understand what configurations have been made
Pros and Cons
- "The profile management option is another valuable feature that allows us to manage the profiles and secure them."
- "Importing and exporting data needs to have a bit more documentation."
What is our primary use case?
I generally help customers use Microsoft Azure File Storage primarily for a lot of purposes, including the storage of files and enhancing storage security. There are private endpoints and private DNS resolver, which is basically a private endpoint resolver that resolves the IP address of the private endpoints internally. It is then further mapped within the application. It also has short file storage which accesses the storage according to the minimum privilege and rights assigned to that storage. It has networking facilities and firewall options to safeguard public data. It also has a SaaS token that can be generated around the storage and shared storage which enables customers to share their files through Azure File Storage.
How has it helped my organization?
Flexible stroage in the cloud is very use and can be cheap and programmaticlay deployed
What is most valuable?
There are various features attached to the solution, including firewall options to safeguard it. The profile management option is another valuable feature that allows us to manage the profiles and secure them. It allows the user to understand what configuration has been made to the Azure virtual desktop. Blob Table Container Tables Queues Elastic San & Azure NetApp Files are also lots of other features that can be explored.
What needs improvement?
There is always going to be room for improvement. Certain use cases will evolve where file storage is used with visual ID and group mapping. As long as the dynamic mapping is working seamlessly, there aren’t any changes needed in Microsoft Azure File Storage. As of now, I've got no such recommendations.
Importing and exporting data needs to have a bit more documentation. Recently, Microsoft has actually stepped up and provided some training about securing data but they need to have a solution in case the data needs to be migrated. They need to include a service to securely transfer the data through Microsoft and encrypt it.
For how long have I used the solution?
I have been working with Microsoft Azure File Storage for a couple of years.
What do I think about the stability of the solution?
It is very rare to get an outage in Azure. If there are any issues, the data is replicated into the DR region, allowing you to access it depending on the skew that is actually applied.
What do I think about the scalability of the solution?
Microsoft Azure File Storage can scale well because of its dynamic nature. It's quite scalable because of a file agent that is set on-premise and helps to scale out pretty much really. Azure can create large storage accounts and manage that, replicating the data securely.
Medium to large enterprises can mostly use file storage because they have a lot of data and Microsoft's features are evolving every day, making it a fit match.
How are customer service and support?
I have direct experience with customer service at Microsoft. Usually, it involved raising a ticket. However, we as consultants are expected to fix the client’s problems first, and if there is a bug, then we raise the ticket. My experience with customer support is pretty good. They've always responded very quickly, and I never had to follow up with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Net App
How was the initial setup?
The setup is easy and easily doable. As long as the steps recommended by Microsoft are applied, it is not very complex.
What about the implementation team?
Usually, it is our customers who implement the solution. In most cases, they don’t require assistance if they follow the guidelines laid by Microsoft. However, in case there is any kind of assistance required, we help them to set it up. Usually, it is deployed on the cloud, but there are multiple ways to mimic the deployment and in some cases, they require it.
What's my experience with pricing, setup cost, and licensing?
The pricing is usually dependent on your storage requirements. Overall, I believe Microsoft Azure File Storage's price is reasonable.
Which other solutions did I evaluate?
On Premises San Storage
What other advice do I have?
As long as one knows how to implement and secure it, Microsoft Azure File Storage can be used efficiently. There aren’t any particular recommendations, because a lot of it is already in place.
Microsoft has been implementing these scenarios but they can work a bit more around the SaaS token scenario. If they can simplify that, it can be great as not enough people use the SaaS tokens. I think this needs to be explained on an engineering level. If they include it, customers can use and choose this facility.
Overall, I would rate Microsoft Azure File Storage an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data engineer at a tech services company with 51-200 employees
A highly expandable solution that can be managed effortlessly
Pros and Cons
- "It's a stable product."
- "The solution is not user-friendly."
What is our primary use case?
Microsoft Azure File Storage has multiple functionalities, and you can use it as a source, but you may face some problems when contributing something in Azure. This is hard to do. The configuration in Azure doesn't help. This is okay, and it's not a big problem since I am not too aware of Azure resources. That's why I might have faced problems at first.
What needs improvement?
The solution is not user-friendly.
For how long have I used the solution?
I have been using Microsoft Azure File Storage for a year.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
The solution can be expanded because one can manage and install huge amounts of data in Azure. Those using the solution in my organization are using it for DevOps. We have around 20 users using the solution in my company.
How are customer service and support?
I never faced any issues that prompted me to contact technical support.
How was the initial setup?
The solution is deployed on the cloud.
What other advice do I have?
To those looking into using the solution, I recommend getting Azure documentation. This will help you to configure the solution with other tools.
Owing to the fact that some features might get added in the future after sending my notes to Azure, I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Azure Integration Engineer at a computer software company with 10,001+ employees
Helps to store critical files and link with Kubernetes
Pros and Cons
- "The tool offers a secure way to access storage. You can also easily share the files securely across Azure."
- "I have had issues migrating my data to another subscription."
What is our primary use case?
We use the solution to store critical files of clients. I also use it to link with Kubernetes.
What is most valuable?
The tool offers a secure way to access storage. You can also easily share the files securely across Azure.
What needs improvement?
I have had issues migrating my data to another subscription.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the scalability of the solution?
My company has less than 50 users for the solution.
What other advice do I have?
I would rate the product a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
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