What is our primary use case?
My main use case for MetaDefender is to scan files from chats on a day-to-day basis, because sometimes most of the people are sending something possibly malicious via web chats, and I need to be sure that everything that comes in and comes out of that chat is legitimate and won't affect our company's computer servers.
MetaDefender fits into my workflow for scanning files automatically. We have two MetaDefender Cores working together, and the scanning is working automatically, fast, and smoothly, while we can manually take some files from the quarantine if needed. Everything is automated with the API, so that is how we actually use it.
During my studies, I don't really trust files from the outside, even from my professors or the internet, so I constantly scan them in MetaDefender Core and I appreciate the results. I appreciate how fast it works, and it is easy to manage, implement, and work with.
How has it helped my organization?
MetaDefender has impacted my organization positively because we hear from our customers that everything works fine. I don't have a lot of support tickets about things being broken or working poorly and don't need to upgrade the whole system every week, so everything is great.
The outcomes from using MetaDefender Core include scanning metrics reaching a few milliseconds if you know how to configure it right. This year, I received a few tickets about configuration requests, but none regarding something being broken. Everything worked well and smoothly.
What is most valuable?
The best features MetaDefender offers in my experience include how easily it installs and the great GUI that I find excellent, even though I feel quite confused with the new version. I appreciate how everything connects smoothly, which allows my workflow to cover more directions in my company.
I find the new GUI confusing only because I am used to the previous one. While it is common to need time to adjust to a refreshed GUI, overall, the GUI is still one of the best I have ever seen. Connecting different modules is easy to do, just as installing on your Linux or Windows system and configuring it to work out of the box is straightforward.
I have a great impression of the detection rates provided by MetaScan multi-scanning. It is one of the best I have ever seen.
I assess the effectiveness of Deep CDR in reconstructing files safely and without signatures as a ten out of ten, as I really appreciate how it is done.
The file-based vulnerability assessment feature is useful for identifying potential security risks before deployment, as it helps to detect vulnerabilities at an early stage and reduces the risk of introducing vulnerable components into production environments.
We use the adaptive sandbox analysis, and I appreciate it because it operates on a separate server, MetaDefender IFR. I appreciate the GUI, the design, and the overall reports it generates.
We are using the enhanced reporting and audit visibility features because the reports are very colorful and everything we need is beautifully presented.
I assess the effectiveness of the solution in blocking or sanitizing content based on policy as a ten out of ten.
What needs improvement?
MetaDefender could be improved by enhancing the Central Management feature because sometimes when I need to make configurations inside MetaDefender Core, it is blocked, which necessitates accessing Central Management. I suggest allowing more settings to be adjustable directly in MetaDefender Core itself.
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For how long have I used the solution?
I have been using MetaDefender Core for a year now, and in addition to Core, I also use other solutions such as Email Gateway Security, MetaDefender IFR, and ICAP.
What do I think about the stability of the solution?
MetaDefender is one hundred percent stable.
What do I think about the scalability of the solution?
MetaDefender's scalability is straightforward. You can scale by adding multiple MetaDefender Cores that work as a cluster, but you need an external load balancer for this purpose.
Which solution did I use previously and why did I switch?
We used to use FortiSandbox, but we switched to MetaDefender because it is simply better.
What was our ROI?
I cannot share any relevant metrics about return on investment as we are not counting that information.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been excellent. When I ask for the price, it takes less than an hour to get all the information I need, and everything is fast.
Which other solutions did I evaluate?
Before choosing MetaDefender, I cannot really remember evaluating other options besides FortiSandbox and MetaDefender Core, but we ultimately chose MetaDefender Core because it was better.
What other advice do I have?
I have not used MetaDefender's AI capabilities at all because this is a new feature, and both our customers and I have not utilized AI in MetaDefender.
I think the AI capabilities and accuracy of MetaDefender should be at the top based on my expectations, as the product overall is excellent.
My advice for others looking into using MetaDefender is to install it on either a Linux or Windows system, conduct your tests, explore, and you will see that MetaDefender Core is an excellent product.
I rate MetaDefender a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner