Keeper Reviews

Keeper is a coil for securely storing passwords and access credential information. It is very easy to use, intuitive, and cost effective.

Keeper allows you to manage credentials in an organized way. It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team.

Security: This is an important feature, since it has a double authentication factor increasing the security level.

Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities.

No, I used it and stayed with Keeper.

The installation and its use are very simple.

Its cost is relative to the value of the information stored in Keeper.

No.

In my opinion, it is a good service.

To share passwords with peers and team. Keeper makes it easier to share passwords and reduce time needed on a project due to ineffective communication.

Keeper can help to strengthen account protection by having different passwords for each account. This practices ultimately leads to better password management, unlike traditional methods (keep a notepad of passwords or send it by email).

Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach.

1. Customer service

2. UI/UX 

3. KeeperFill on iOS

4. More exporting choice (e.g., PDF with password, etc.)

If you have to constantly update passwords for work, or whatever, this is a great way to keep up with what your current password is. Also, it is a great way to create a long, complex password.

• Creates random, complex passwords.
• Can create folders for specific types of information (i.e., work, personal, and school).
• Can connect multiple devices to one single login.

If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription.

None.

None.

Customer Service:

Have not had to use it.

Technical Support:

Have not had to use it.

Never used any other solution.

Initial setup is extremely easy.

Implemented myself.

Not applicable.

Just buy the yearly subscription.

None.

I personally add fields and save contact phone numbers or agency codes which I now can access wherever I am. I used to have to wait until I got to the office to get a password or some key information. It has saved me trips. We have 16 people and we are in 100% agreement regarding the value of this product.

We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad. We can share passwords and when one of us updates a password it changes for everyone. We can verify the security level and have the system randomly assign and store passwords. There is a high level of security protection.

I am very satisfied with the current features. They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature. The information that I need along with the web address and the passwords is often the phone and ext., account number, company codes, etc. There could also be a place to organize critical information like attorney, doctor, CPA, etc. I think this because I see a tremendous advantage to giving my password and sign in to a family member.

An interesting advantage I saw to this product is that if I were no longer here all those passwords are there in one place for my family to find as well as myself. Pre-designed fields would be helpful in organizing critical information. And I like that information in a vault. It would be handy if I had the other there too. All that said there are ways to creatively make this happen with the storage space and adding fields.

no

no

Customer Service:

very good

Technical Support:

I came across this personally and tested it. It was tremendous for us. We had notes, notebooks, and Outlook storing our passwords. Technical people had logins to different functions of our systems and they were the only ones who knew them. Some of us shared passwords for common sites and when we changed a password everyone had to notified sometimes by email (not good), and I would be at home and need a password that was at work or vice versa. We had HIPPA laws and were very concerned about knowing that in any given situation from cleaning people to customers present when we left our desks that this information was secure. I looked no further because this took care of all those issues for a reasonable price. Easy to have, and easy to use.

This was the first we used

not hard at all

There is tremendous benefit to knowing that only people who should be able to access passwords have access. Time savings is enormous because all of our passwords are with us wherever we are.

Yes, do it. The ability to randomly assign passwords that are difficult and to save them eliminates using a common password for all sites. It is great to be able to choose a length that is appropriate for the site you are on by simply sliding a bar to choose the length of the randomly assigned password that works.

The solution makes my work faster and a lot safer.

Valuable features for us include:

• Available for Windows platforms and also Mac OS and Linux systems.
• Well-prepared extensions for all major web browsers, such as Firefox, Chrome, Opera, etc.
• Grouping of passwords into folders with one account for work use and another one for home use.
• Generates new passwords for you.

The user experience and the mobile app could be improved.

We did not encounter any issues with stability.

We did not encounter any issues with scalability. I have saved more than 200 passwords.

Customer Service:

I have never used the customer service.

Technical Support:

I have never used the technical support.

We were using KeePass, but we changed because of a lack of web browser extensions.

The setup was easy.

It is hard to tell with regard to ROI. It's all about time needed to find and fill passwords all day long. I think that amounts to about 30 minutes a week in saved time.

Choose the family option. It is the best option for the price.

I did not evaluate any alternative solutions.

-Ability to store and share certain user ID's & passwords with specific people or groups depending on need to know.

-If a password or ID is forgotten, it's easy to lookup.

-Enables IT department to force very complex passwords for certain users.

-Keeper makes it simple to create complex passwords.

-Ease of use and simple graphic interface.

-Strong security with AES 256 encryption, dual factor authentication,password to access keeper is encrypted and not keys are not held by Keeper, 100,000 PBKDF2 iterations.

-Simple to sync between all compatible devices and backups take only a couple seconds.

-Browser extensions available for Firefox, Chrome, and now IE.

-Fingerprint login available on certain IOS devices.

-Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs

-Not an area for improvement per se, but to continue being on top of the latest security available and any vulnerabilities that may arise.

No, not in business or with personal use. Never have lost any data stored with Keeper. Any questions or issues are usually found answered on Keepers very informative website or by contacting customer service.

No

Customer Service:

-The vast majority of the time excellent, but sometimes on weekends it could be better. I've been told that's been improving and customer support is routinely being educated.

Technical Support:

-Great. Very quick to respond and will escalate if need be.

-I've always used Keeper myself. The organization was using some in house designed product.

-Easy straight forward setup. Much easier then other software rollouts. The basic instructions are simple with helpful info on the website. You can then tailor it to your specific requirements from there.

-In house with Keeper available at anytime.

-HIGH! I'm not sure in terms of funds. It's definitely saved a lot of man hours and convenience. The added security factor is the most improved and important Many variables vastly improved.

-It's definitely worth it and affordable. Their sales team can definitely help scale your needs on licensing and provide pricing options.

-Before the 'in house' software, Lastpass and a few others were looked at. Lastpass had recently been hacked for the second time, so everyone was wary about using LP. Keeper had not been hacked and still hasn't been to this day. They also pay for a 3rd party audit, which at the time the competition wasn't doing. Not sure if that's the case now. Those factors definitely helped sway the decision towards Keeper.

Keeper is rock solid for business and personal use. I don't know what I'd/we do without it. Top notch software and support.

I use Keeper as my work and personal passwords storage. It's my personal decision and I also recommended it to my colleagues. It is very handy to operate with passwords that need to be changed regularly because of the embedded password generator. It's very easy to use and perfect for work and personal needs.

Only one single password should be remembered. Works on all my devices: Windows, Android, iOS and has integration with web browsers. Easy to use interface (folders, attachments), possibility to generate password with different levels of security (numbers, symbols, length).

Possibility to login using the fingerprint sensor on Android/iPhone.

Rearranging folders via drag/drop functionality would be very helpful.

Nope, works fine.

Nope, very easily supports a lot of records and helpful for family sharing.

Customer Service:

Very reliable and friendly.

Technical Support:

Did not have a chance to communicate with, solution works pretty stable for me.

Tried several others, but missed synchronization between different devices and integrations with browsers.

Everything is pretty clear and easy to install.

Directly from Keeper Security.

Instantly

Pricing might be a little less, but with promo codes and family plan - best offer

Several, do not remember names

Much more efficiently because less time is spent remembering/resetting passwords

Chrome extension and app.

Search functions are sometimes weird.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer Service:

I have not experienced customer service yet.

Technical Support:

I have not experienced technical support yet.

I did not previously use a different solution.

Initial setup was straightforward: create account, and the rest was extremely user-friendly.

An in-house team implemented it.

We use the free version, so ROI is very high.

Free works unless the paid is absolutely necessary.

Before choosing this product, we did not evaluate other options.