Ivanti Connect Secure Reviews

We use Pulse Connect Secure as a secure VPN device connection solution.

It has allowed us to be flexible with our changing requirements. Our social environment supplies each customer with a different solution, so it could become tedious without a multi-themed solution. That would cost our organization money. At the same time, it will cost in quality of service to the customer. Because of the flexibility we can design solutions well, save effort and cost, and support customers better.

The most important feature is flexibility. All the features have served their purpose for us because it is so flexible. It can achieve every solution that you expect it to or can be integrated with other solutions.

Features that we would like to see in future releases include:

• Zero test FDP (Fraud Protection and Prevention).
• Improving customization like make an IVS for servicing multiple transactions from one customer. It is possible now but could be simplified. 
• Bandwidth monitoring. It is functional but can be better with graphs, like exactly bandwidth is used per user. 
• Telemetry or IPFIX support could also be useful for reporting. We can do that ourselves but it would be a good addition to the package.
• An STP solution, which is relatively new to the market.

The organization has been using this solution for about 10 years.

The version we are currently using is very stable. The previous version had many problems but they have been resolved.

For scalability, I would give it a 10 out of10. The solution is not just scalable, it's available, too. You can actually put two devices in a cluster so if one machine goes down service is not interrupted. You can add other configurations as well.

The customer support is awesome. If you give them the problem they'll give you the solution immediately. If not, they'll go find out what the problem is. They also can route a future request through sales and get it taken care of as a hotfix.

The level of support justifies the price.

Personally, I have used Cisco ASI and F5 devices. Pulse Connect Secure was already in place at this company when I arrived, so for this company there was no reason to test or use another solution. 

It was not very difficult to deploy and can be done in minutes. They have very good documentation so you can always rely on it for answers. However, the time for deployment will differ depending on the skill and experience of the user who is deploying it. The deployment is pretty fast if you're just doing the regular SSL VPN proxy connection. If you're doing something more complex, it will take around two days. If you're doing an automation configuration for the first time and have never done it before, it is difficult because you have to read the documentation and train. At maximum that would take a week. Once you are used to the UI, it will be a matter of minutes.

The return on investment is utility. It services all our needs so we can better service our customers.

The cost of the product is high, but worth it because of the utility and great product support.

I can safely say this is one of the best solutions I have seen for VPN access. It can achieve what other vendors may not be able to. This product will train you about exactly what an SSL should be. You can leverage it to do whatever you wish, the way you wish to do it. This is the solution if you want a perfectly scalable product for your enterprise that can help your mobile users and integrate with the latest technologies.

I would rate it a ten out of ten. 

Integration with third party RADIUS Server for OTP Password (secondary). It can combine a group of users for particular roles.

It could be more user-friendly and not as complicated as it is right now.

For around three years.

No.

No.

No.

I have never used their customer service.

I have never used their technical support.

To check VPN connections where they pass\fail through 192 IP therefore I could remote on for other solutions.

We can now provide remote access to home users.

I'd like to be more user friendly instead of clicking\drilling down tabs.

I've used it for 17 months.

No issues encountered.

No issues encountered.

No issues encountered.

The product was already in place when I joined the company.

It was straightforward, as the network team assign us AD permission & they showed the help desk how to use it.

We did it in-house.

It works well with SolarWinds & WireShark.

We use the solution to connect to our client systems. 

The tool's most valuable feature is remote access. 

Ivanti Connect Secure needs to have faster connections. It also needs to improve the stability. 

I have been using the product for a few years. 

I rate Ivanti Connect Secure's stability a five out of ten. 

My company has ten users for the product. 

I haven't contacted technical support yet. 

The tool's deployment is easy and takes a few minutes to complete. 

Ivanti Connect Secure's deployment can be done by myself. 

I rate the overall product a five out of ten.