Hari_M - PeerSpot reviewer
Architect - Performance Engineering at a computer software company with 501-1,000 employees
Real User
Easy and quick to set up and provides good security
Pros and Cons
  • "The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network."
  • "At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it. Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster."

What is our primary use case?

I use Pulse Connect Secure as a VPN to access the network. It's a mechanism I use to connect to the virtual network of my company.

What is most valuable?

The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network.

What needs improvement?

At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it.

Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster.

For how long have I used the solution?

I've been using Pulse Connect Secure for one year.

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March 2024
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What do I think about the stability of the solution?

Pulse Connect Secure is a very stable solution, and I didn't notice any problems with its stability.

What do I think about the scalability of the solution?

Pulse Connect Secure is pretty much scalable, and I didn't have any problem in this aspect.

How are customer service and support?

I never needed to contact the customer support team of Pulse Connect Secure because I didn't have any problems with the solution.

How was the initial setup?

The initial setup for Pulse Connect Secure was easy enough and didn't take much time. Setting up the solution was fast enough.

What's my experience with pricing, setup cost, and licensing?

A license is required for you to use Pulse Connect Secure, but I'm not aware of how much it costs.

What other advice do I have?

About fifty people use Pulse Connect Secure within the company.

My company decided to use Pulse Connect Secure because it had all the required security features, it was easy to connect to it, and it's a standard solution in the market.

My advice for first-time users of Pulse Connect Secure is to try it out. What you should do is shortlist two to three good providers then implement it on a small subset of users for a short period, then evaluate the solution based on your use case, and then, depending on the outcome, you should implement Pulse Connect Secure on a larger user base.

You should always go and implement the solution on a smaller subset of users first, then do a proof of concept and verify how Pulse Connect Secure works and if it does work out, and then roll the solution out to a larger set of users. Your rollout of the solution should be scattered, so you can see if there's a real impact from using Pulse Connect Secure.

It's a solution I would recommend to others.

My rating for Pulse Connect Secure is nine out of ten.

I'm a customer of Pulse Connect Secure.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jagadeesh J - PeerSpot reviewer
Product Lead at redBus
Reseller
Top 10
User-friendly, quick support, and reliable
Pros and Cons
  • "Pulse Connect Secure is a stable solution."
  • "The most valuable features of Pulse Connect Secure are the user-friendly connection and interconnecting."

What is our primary use case?

I am using Pulse Connect Secure as a VPN. We are connecting to a private network, such as connecting to the Amazon AWS accounts for restrictive reasons. The main reason is for security purposes.

What needs improvement?

The most valuable features of Pulse Connect Secure are the user-friendly connection and interconnecting.

For how long have I used the solution?

I have been using Pulse Connect Secure for approximately one year.

What do I think about the stability of the solution?

Pulse Connect Secure is a stable solution.

What do I think about the scalability of the solution?

I have found Pulse Connect Secure to be scalable.

We have four people in my organization using this solution. We do not have plans to increase usage at this time.

How are customer service and support?

The support from Pulse Connect Secure is great. When we face connectivity issues they responded in a prompt manner. They have been able to resolve all of our issues. If we have a critical issue, they can resolve it within four to five hours.

Which solution did I use previously and why did I switch?

Pulse Connect Secure could improve the speed at which it connects. It is slow at the moment.

How was the initial setup?

The initial setup of Pulse Connect Secure was easy. The full deployment took approximately four hours.

What other advice do I have?

When we connect to the people, through Teams or Zooms this channel will have voice controls and it is on and off sometimes, but there's no lag between the screen share, that is fine. However, there is some lag, with voice communication.

I rate Pulse Connect Secure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ivanti Connect Secure
March 2024
Learn what your peers think about Ivanti Connect Secure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
770,394 professionals have used our research since 2012.
Fatih Gedikli - PeerSpot reviewer
DBA Team Lead | Principal Apps DBA at Experteam
Real User
Top 5
Helps to connect remote client systems but needs to improve connectivity and stability
Pros and Cons
  • "The tool's most valuable feature is remote access."
  • "Ivanti Connect Secure needs to have faster connections. It also needs to improve the stability."

What is our primary use case?

We use the solution to connect to our client systems. 

What is most valuable?

The tool's most valuable feature is remote access. 

What needs improvement?

Ivanti Connect Secure needs to have faster connections. It also needs to improve the stability. 

For how long have I used the solution?

I have been using the product for a few years. 

What do I think about the stability of the solution?

I rate Ivanti Connect Secure's stability a five out of ten. 

What do I think about the scalability of the solution?

My company has ten users for the product. 

How are customer service and support?

I haven't contacted technical support yet. 

How was the initial setup?

The tool's deployment is easy and takes a few minutes to complete. 

What about the implementation team?

Ivanti Connect Secure's deployment can be done by myself. 

What other advice do I have?

I rate the overall product a five out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Solution Architect - Hybrid IT at a tech vendor with 10,001+ employees
Real User
Top 20
User-friendly, easy to set up, and stable
Pros and Cons
  • "What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it."
  • "Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement."

What is our primary use case?

I'm using Pulse Connect Secure to access company materials remotely, in a secure way. I have the solution on my laptop.

What is most valuable?

What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it.

What needs improvement?

Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.

For how long have I used the solution?

I've been using Pulse Connect Secure for four years.

What do I think about the stability of the solution?

Pulse Connect Secure is a stable solution.

What do I think about the scalability of the solution?

As I only use Pulse Connect Secure on my laptop, I'm unsure of how scalable it is, but if all employees within my organization use it, then it should be scalable.

How are customer service and support?

I never spoke to the technical support team of Pulse Connect Secure. I only speak to my company's IT Team.

How was the initial setup?

Pulse Connect Secure is a solution that's easy to set up.

What's my experience with pricing, setup cost, and licensing?

About the pricing for Pulse Connect Secure, I have no information on that because I don't pay for it as an employee, but there should be an agreement at the company level.

What other advice do I have?

From what I know, I'm using the latest version of Pulse Connect Secure because the IT department keeps on updating the software automatically.

More than fifty thousand employees use Pulse Connect Secure in my organization.

What I would tell others looking into using the solution is that it's easy to install and use, so why not use Pulse Connect Secure?

My rating for Pulse Connect Secure is eight out of ten.

I'm a user of Pulse Connect Secure, not a partner.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT Technical Department at Prague Stock Exchange
Real User
Provides good security for our virtual desktops while working remotely from home
Pros and Cons
  • "The most valuable feature is being able to securely connect and use virtual desktops."
  • "This solution normally works but at times, we have had trouble with connectivity."

What is our primary use case?

We use this solution to create a secure connection for our virtual desktops when we are working from home or other remote locations.

What is most valuable?

The most valuable feature is being able to securely connect and use virtual desktops.

What needs improvement?

This solution normally works but at times, we have had trouble with connectivity. Disconnections are not regularly happening but they do cause us problems. This type of instability is very serious and we don’t know why the disconnections happen. We have a license for 50 users and there are only 25 of us, yet sometimes it is a problem.

It is not easy to create a connection, so this is something that should be improved.

For how long have I used the solution?

We have been suing Pulse Connect Secure for between four and five years. We began using this solution when it was still owned and managed by Juniper Networks.

What do I think about the stability of the solution?

We have experienced instability because of intermittent disconnections.

We use this solution on a daily basis. Things have also changed recently because of the COVID crisis. Prior to this, many people did not work from home. Now, however, most people are working from their homes and need a secure connection.

What do I think about the scalability of the solution?

Scalability does not seem to be a problem. We currently have 50 licenses and close to 25 regular users. We expect this to increase because we have 80 or 90 people in total, who may be working from home.

How are customer service and technical support?

I have not spoken with technical support personally. I believe that support is given through our local partner.

What about the implementation team?

Our in-house team performed the implementation and deployment, including the RSA token.

Which other solutions did I evaluate?

We are now looking for another solution because our infrastructure is from Cisco and we have the VPN concentrator. Half of our staff are using Cisco VPN. It is without an RSA token and our users are saying that it is more stable. It is also easier because they only need to use a name and password.

What other advice do I have?

From my research and experiences, I would say that this is not the best solution on the market, but it is one of the best. When it comes to setting up a super-secret connection, it may not be possible to make it much easier. I think that when it comes to a secret connection with two-factor authentication, you need to follow the steps.

The only real complaint that I have about Pulse Connect Secure is the instability that comes from the disconnections.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Haricharan Gokul - PeerSpot reviewer
Software engineer at a tech vendor with 10,001+ employees
Real User
Top 5
Stable solution but setup is complex
Pros and Cons
  • "It's quite stable."
  • "Setup is complex. A few users had some issues with it."

What is our primary use case?

It's deployed on cloud.

For how long have I used the solution?

I used Pulse Connect Secure for a couple of weeks.

What do I think about the stability of the solution?

It's quite stable.

How was the initial setup?

Setup is complex. A few users had some issues with it.

What other advice do I have?

I would rate this solution as six out of ten. I would recommend it to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
Real User
Top 20
The flexibility enables us to design solutions well, save effort and cost, and better support customers
Pros and Cons
  • "I can safely say this is one of the best solutions I have seen for VPN access. It can achieve what other vendors may not be able to. This product will train you about exactly what an SSL should be. You can leverage it to do whatever you wish, the way you wish to do it. This is the solution if you want a perfectly scalable product for your enterprise that can help your mobile users and integrate with the latest technologies."
  • "Zero test FDP (Fraud Protection and Prevention) should be improved."

What is our primary use case?

We use Pulse Connect Secure as a secure VPN device connection solution.

How has it helped my organization?

It has allowed us to be flexible with our changing requirements. Our social environment supplies each customer with a different solution, so it could become tedious without a multi-themed solution. That would cost our organization money. At the same time, it will cost in quality of service to the customer. Because of the flexibility we can design solutions well, save effort and cost, and support customers better.

What is most valuable?

The most important feature is flexibility. All the features have served their purpose for us because it is so flexible. It can achieve every solution that you expect it to or can be integrated with other solutions.

What needs improvement?

Features that we would like to see in future releases include:

  • Zero test FDP (Fraud Protection and Prevention).
  • Improving customization like make an IVS for servicing multiple transactions from one customer. It is possible now but could be simplified. 
  • Bandwidth monitoring. It is functional but can be better with graphs, like exactly bandwidth is used per user. 
  • Telemetry or IPFIX support could also be useful for reporting. We can do that ourselves but it would be a good addition to the package.
  • An STP solution, which is relatively new to the market.

For how long have I used the solution?

The organization has been using this solution for about 10 years.

What do I think about the stability of the solution?

The version we are currently using is very stable. The previous version had many problems but they have been resolved.

What do I think about the scalability of the solution?

For scalability, I would give it a 10 out of10. The solution is not just scalable, it's available, too. You can actually put two devices in a cluster so if one machine goes down service is not interrupted. You can add other configurations as well.

How are customer service and technical support?

The customer support is awesome. If you give them the problem they'll give you the solution immediately. If not, they'll go find out what the problem is. They also can route a future request through sales and get it taken care of as a hotfix.

The level of support justifies the price.

Which solution did I use previously and why did I switch?

Personally, I have used Cisco ASI and F5 devices. Pulse Connect Secure was already in place at this company when I arrived, so for this company there was no reason to test or use another solution. 

How was the initial setup?

It was not very difficult to deploy and can be done in minutes. They have very good documentation so you can always rely on it for answers. However, the time for deployment will differ depending on the skill and experience of the user who is deploying it. The deployment is pretty fast if you're just doing the regular SSL VPN proxy connection. If you're doing something more complex, it will take around two days. If you're doing an automation configuration for the first time and have never done it before, it is difficult because you have to read the documentation and train. At maximum that would take a week. Once you are used to the UI, it will be a matter of minutes.

What was our ROI?

The return on investment is utility. It services all our needs so we can better service our customers.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is high, but worth it because of the utility and great product support.

What other advice do I have?

I can safely say this is one of the best solutions I have seen for VPN access. It can achieve what other vendors may not be able to. This product will train you about exactly what an SSL should be. You can leverage it to do whatever you wish, the way you wish to do it. This is the solution if you want a perfectly scalable product for your enterprise that can help your mobile users and integrate with the latest technologies.

I would rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
2nd Line Firewall Engineer for UK&I Customers at Atos
Consultant
Review about Pulse Connect Secure

What is most valuable?

Integration with third party RADIUS Server for OTP Password (secondary). It can combine a group of users for particular roles.

What needs improvement?

It could be more user-friendly and not as complicated as it is right now.

For how long have I used the solution?

For around three years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

I have never used their customer service.

Technical Support:

I have never used their technical support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ivanti Connect Secure Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Ivanti Connect Secure Report and get advice and tips from experienced pros sharing their opinions.