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Engineer at SegurCaixa Adeslas
Real User
The best solution that can help you to make principal decisions
Pros and Cons
  • "The solution helps with principal decisions. It also helps with the security and configuration of many technologies."
  • "I would like the solution to be more secure and compatible. It also needs to improve integration with other systems."

What is our primary use case?

The solution helps with principal decisions. It also helps with the security and configuration of many technologies.

What needs improvement?

I would like the solution to be more secure and compatible. It also needs to improve integration with other systems.

For how long have I used the solution?

I have been working with the solution for six months.

How are customer service and support?

The tool’s tech support is very good.

Buyer's Guide
Ivanti Connect Secure
June 2025
Learn what your peers think about Ivanti Connect Secure. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

How was the initial setup?

The solution’s implementation took four months to complete.

What other advice do I have?

I would rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jagadeesh J - PeerSpot reviewer
Product Lead at redBus
Reseller
Top 20
User-friendly, quick support, and reliable
Pros and Cons
  • "Pulse Connect Secure is a stable solution."
  • "The most valuable features of Pulse Connect Secure are the user-friendly connection and interconnecting."

What is our primary use case?

I am using Pulse Connect Secure as a VPN. We are connecting to a private network, such as connecting to the Amazon AWS accounts for restrictive reasons. The main reason is for security purposes.

What needs improvement?

The most valuable features of Pulse Connect Secure are the user-friendly connection and interconnecting.

For how long have I used the solution?

I have been using Pulse Connect Secure for approximately one year.

What do I think about the stability of the solution?

Pulse Connect Secure is a stable solution.

What do I think about the scalability of the solution?

I have found Pulse Connect Secure to be scalable.

We have four people in my organization using this solution. We do not have plans to increase usage at this time.

How are customer service and support?

The support from Pulse Connect Secure is great. When we face connectivity issues they responded in a prompt manner. They have been able to resolve all of our issues. If we have a critical issue, they can resolve it within four to five hours.

Which solution did I use previously and why did I switch?

Pulse Connect Secure could improve the speed at which it connects. It is slow at the moment.

How was the initial setup?

The initial setup of Pulse Connect Secure was easy. The full deployment took approximately four hours.

What other advice do I have?

When we connect to the people, through Teams or Zooms this channel will have voice controls and it is on and off sometimes, but there's no lag between the screen share, that is fine. However, there is some lag, with voice communication.

I rate Pulse Connect Secure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Ivanti Connect Secure
June 2025
Learn what your peers think about Ivanti Connect Secure. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Freelancer at 0
Real User
Top 10
A reliable and stable product that increases an organization’s productivity and is easy to use
Pros and Cons
  • "The product is easy to use."
  • "The solution must be more user-friendly."

What is our primary use case?

We normally use the product for VPN connectivity to access applications and servers remotely. We also use it for applications like Teams and Outlook.

What is most valuable?

The product is easy to use. It is reliable. It is always available. It's quite transparent. The product is quite exhaustive for the end user. It serves the purpose. The traffic that is involved as part of the VPN is secure. The solution has increased our productivity. The updates are optimal.

What needs improvement?

The solution must be more user-friendly. It must show more connection details and statistics to the end user.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have a few thousand users in our organization. It is used daily.

How was the initial setup?

The solution is easy to deploy. The deployment doesn’t take more than 15 minutes.

What about the implementation team?

The product can be deployed in-house.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure and Cyber Security Senior Manager at a tech services company with 51-200 employees
Real User
An easy-to-maintain and stable VPN solution that needs improved customer support
Pros and Cons
  • "The stability of the product is its most valuable feature."
  • "The support team of the product needs improvement. Sometimes we have issues with multiple authentications, but there is no help from the support team."

What is our primary use case?

The solution is being used for VPN.

What is most valuable?

The stability of the product is its most valuable feature.

What needs improvement?

The support team of the product needs improvement. Sometimes we have issues with multiple authentications, but there is no help from the support team. It is very dissatisfying.

Some emerging technologies like Zero Trust Network Access (ZTNA) have the VPN included even if you don't need to use it. The present process for Pulse Connect Secure is becoming old-fashioned; they need to change the product.

For how long have I used the solution?

I have used the solution for two and a half years for my company. I have been using this solution since 2004 when it was called Juniper.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. You need to add a few more licenses, and it works fine. Currently, seven thousand or eight thousand people have current concurrent licenses.

How are customer service and support?

The technical support is not satisfactory. I rate it four or five out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used a Cisco solution and another solution.

Pulse used to be much more flexible than Cisco. You could do more with Pulse, like different realms and authentication policies for different types of users. But the latest still needs to be improved, and users see much more user-friendly solutions. As I mentioned, other solutions exist, like Zero Trust Networks Access.

So these are getting much easier for users. But for installing a solution for the first time, ThoughtSpot was much easier than Cisco.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

This product is good and easy to maintain if one can manage without the products' support team and have their administrative team. If you want to implement a new feature or interaction with the product, it gets complicated, or help is needed.

I rate the overall product a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Haricharan Gokul - PeerSpot reviewer
Software engineer at a tech vendor with 10,001+ employees
Real User
Stable solution but setup is complex
Pros and Cons
  • "It's quite stable."
  • "Setup is complex. A few users had some issues with it."

What is our primary use case?

It's deployed on cloud.

For how long have I used the solution?

I used Pulse Connect Secure for a couple of weeks.

What do I think about the stability of the solution?

It's quite stable.

How was the initial setup?

Setup is complex. A few users had some issues with it.

What other advice do I have?

I would rate this solution as six out of ten. I would recommend it to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hari_M - PeerSpot reviewer
Architect - Performance Engineering at a computer software company with 501-1,000 employees
Real User
Easy and quick to set up and provides good security
Pros and Cons
  • "The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network."
  • "At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it. Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster."

What is our primary use case?

I use Pulse Connect Secure as a VPN to access the network. It's a mechanism I use to connect to the virtual network of my company.

What is most valuable?

The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network.

What needs improvement?

At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it.

Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster.

For how long have I used the solution?

I've been using Pulse Connect Secure for one year.

What do I think about the stability of the solution?

Pulse Connect Secure is a very stable solution, and I didn't notice any problems with its stability.

What do I think about the scalability of the solution?

Pulse Connect Secure is pretty much scalable, and I didn't have any problem in this aspect.

How are customer service and support?

I never needed to contact the customer support team of Pulse Connect Secure because I didn't have any problems with the solution.

How was the initial setup?

The initial setup for Pulse Connect Secure was easy enough and didn't take much time. Setting up the solution was fast enough.

What's my experience with pricing, setup cost, and licensing?

A license is required for you to use Pulse Connect Secure, but I'm not aware of how much it costs.

What other advice do I have?

About fifty people use Pulse Connect Secure within the company.

My company decided to use Pulse Connect Secure because it had all the required security features, it was easy to connect to it, and it's a standard solution in the market.

My advice for first-time users of Pulse Connect Secure is to try it out. What you should do is shortlist two to three good providers then implement it on a small subset of users for a short period, then evaluate the solution based on your use case, and then, depending on the outcome, you should implement Pulse Connect Secure on a larger user base.

You should always go and implement the solution on a smaller subset of users first, then do a proof of concept and verify how Pulse Connect Secure works and if it does work out, and then roll the solution out to a larger set of users. Your rollout of the solution should be scattered, so you can see if there's a real impact from using Pulse Connect Secure.

It's a solution I would recommend to others.

My rating for Pulse Connect Secure is nine out of ten.

I'm a customer of Pulse Connect Secure.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1246347 - PeerSpot reviewer
Solution Architect - Hybrid IT at a tech vendor with 10,001+ employees
Real User
User-friendly, easy to set up, and stable
Pros and Cons
  • "What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it."
  • "Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement."

What is our primary use case?

I'm using Pulse Connect Secure to access company materials remotely, in a secure way. I have the solution on my laptop.

What is most valuable?

What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it.

What needs improvement?

Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.

For how long have I used the solution?

I've been using Pulse Connect Secure for four years.

What do I think about the stability of the solution?

Pulse Connect Secure is a stable solution.

What do I think about the scalability of the solution?

As I only use Pulse Connect Secure on my laptop, I'm unsure of how scalable it is, but if all employees within my organization use it, then it should be scalable.

How are customer service and support?

I never spoke to the technical support team of Pulse Connect Secure. I only speak to my company's IT Team.

How was the initial setup?

Pulse Connect Secure is a solution that's easy to set up.

What's my experience with pricing, setup cost, and licensing?

About the pricing for Pulse Connect Secure, I have no information on that because I don't pay for it as an employee, but there should be an agreement at the company level.

What other advice do I have?

From what I know, I'm using the latest version of Pulse Connect Secure because the IT department keeps on updating the software automatically.

More than fifty thousand employees use Pulse Connect Secure in my organization.

What I would tell others looking into using the solution is that it's easy to install and use, so why not use Pulse Connect Secure?

My rating for Pulse Connect Secure is eight out of ten.

I'm a user of Pulse Connect Secure, not a partner.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1317900 - PeerSpot reviewer
Director of IT Technical Department at Prague Stock Exchange
Real User
Provides good security for our virtual desktops while working remotely from home
Pros and Cons
  • "The most valuable feature is being able to securely connect and use virtual desktops."
  • "This solution normally works but at times, we have had trouble with connectivity."

What is our primary use case?

We use this solution to create a secure connection for our virtual desktops when we are working from home or other remote locations.

What is most valuable?

The most valuable feature is being able to securely connect and use virtual desktops.

What needs improvement?

This solution normally works but at times, we have had trouble with connectivity. Disconnections are not regularly happening but they do cause us problems. This type of instability is very serious and we don’t know why the disconnections happen. We have a license for 50 users and there are only 25 of us, yet sometimes it is a problem.

It is not easy to create a connection, so this is something that should be improved.

For how long have I used the solution?

We have been suing Pulse Connect Secure for between four and five years. We began using this solution when it was still owned and managed by Juniper Networks.

What do I think about the stability of the solution?

We have experienced instability because of intermittent disconnections.

We use this solution on a daily basis. Things have also changed recently because of the COVID crisis. Prior to this, many people did not work from home. Now, however, most people are working from their homes and need a secure connection.

What do I think about the scalability of the solution?

Scalability does not seem to be a problem. We currently have 50 licenses and close to 25 regular users. We expect this to increase because we have 80 or 90 people in total, who may be working from home.

How are customer service and technical support?

I have not spoken with technical support personally. I believe that support is given through our local partner.

What about the implementation team?

Our in-house team performed the implementation and deployment, including the RSA token.

Which other solutions did I evaluate?

We are now looking for another solution because our infrastructure is from Cisco and we have the VPN concentrator. Half of our staff are using Cisco VPN. It is without an RSA token and our users are saying that it is more stable. It is also easier because they only need to use a name and password.

What other advice do I have?

From my research and experiences, I would say that this is not the best solution on the market, but it is one of the best. When it comes to setting up a super-secret connection, it may not be possible to make it much easier. I think that when it comes to a secret connection with two-factor authentication, you need to follow the steps.

The only real complaint that I have about Pulse Connect Secure is the instability that comes from the disconnections.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Ivanti Connect Secure Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Ivanti Connect Secure Report and get advice and tips from experienced pros sharing their opinions.