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reviewer1446927 - PeerSpot reviewer
Senior Pre-sales consultant at a tech services company with 11-50 employees
Consultant
Nov 8, 2020
Best scalability, easy to set up, and highly recommended
Pros and Cons
  • "The dossier feature is perfect for starting an investigation."
  • "If you talk about competitors like F5, BlueCat, no solution is comparable to Infoblox BloxOne Threat Defense."
  • "The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease."
  • "The integration of embedded threat intelligence with other platforms should be better."

What is our primary use case?

Most of the use cases are for the DNS protocols. As 90% or 91% of drivers use DNS, everybody is concerned about securing this protocol. 

I am not from the customer side; I am from the vendor side. I give support to various customers here in Pakistan. We have deployments with hybrid data, and we also have purely on-premises deployments.

What is most valuable?

The dossier feature is perfect for starting an investigation.

What needs improvement?

The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease.

For how long have I used the solution?

I have been using Infoblox products for more than four years now. I have around one year of experience in monitoring and evaluating Infoblox BloxOne Threat Defense.

Buyer's Guide
Infoblox BloxOne Threat Defense
May 2026
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What do I think about the scalability of the solution?

Its scalability has no concerns and is perfectly fine. For scalability, I rank Infoblox BloxOne Threat Defense on the top of the line. They have recently introduced the SDLA agreement in which you have as many VMs as you want to have under the same license. It has a good architecture for scalability, so by using the manager, you can add multiple appliances. You can use any tasks.

How are customer service and support?

Their technical support is good but not perfect. Things need to be improved. The biggest challenge of Infoblox support is that for troubleshooting any issue, you have to download the support bundle and traffic caption and then upload it to the support site. Someone then looks into it, and it can take them a day or a time like that, but overall, their support is good.

How was the initial setup?

Infoblox BloxOne Threat Defense is very straightforward. The initial setup is easy, but it might be because I have been using it for a quite long time. The viewer is perfectly fine. Reporting is also fine. It is very easy to set up.

The deployment hardly took two days. It also depends on the size of the organization. If you have only four to five instances of DNS servers, four to five VM sets will not take more than two days. If you have a big setup, in which you have multiple instances of DNS, and you have physical appliances, it will obviously take time.

What other advice do I have?

I would highly recommend this solution. I am basically doing the pre-sales of Infoblox, so I highly recommended this solution. If you talk about competitors like F5, BlueCat, no solution is comparable to Infoblox BloxOne Threat Defense. Infoblox is doing VDI and selling VDI solutions for more than a decade. They are experts at the solution.

I would rate Infoblox BloxOne Threat Defense a nine out of ten. It needs tight integration and better support. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1149558 - PeerSpot reviewer
Network Architect at a retailer with 201-500 employees
Real User
Oct 31, 2019
Good granularity for control and checks DNS queries completely
Pros and Cons
  • "The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
  • "The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
  • "We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance."
  • "We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance."

What is our primary use case?

We use this solution for DNS defense, against DNS tunneling and data exfiltration.

What is most valuable?

The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block.

You have a direct connection with Infoblox support for everything that they're hosting at the in the bloxonecloud at the moment. You don't have to go through a partner.

This solution integrates with the Infoblox appliances, so you don't need Excel sheets or external databases to administer what you've got deployed. All of the IP addresses are known.

What needs improvement?

The documentation needs to be improved. This solution is being rapidly developed at the moment and the documentation is lagging behind. The integration examples in NIOS guide and online threatdefense online documentation don't always match up. To the current gui of the CSP platform.

We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance.

For how long have I used the solution?

We have been using this solution for about one and a half years.

What do I think about the stability of the solution?

This is a stable solution and we haven't had an outage here yet.

What do I think about the scalability of the solution?

In the cloud, this solution is very scalable. Especially for the data exfiltration part because you don't have to rely on your on-premises CPU capacity, as it is done from Infoblox itself.

You don't even see how much it scales, although you have to adjust your subscription accordingly. It's actually a gentleman's agreement in terms of the license, so if you don't oversubscribe on your connections then they don't enforce the targets.

We have about four hundred mobile users who are being protected while they are off-premises, and internally we are defending about twenty-five hundred users.

It is used on a daily basis. All of our internal DNS queries are passed through this solution and we have approximately twenty thousand active IP addresses.

How are customer service and technical support?

The technical support is good.

For everything in the cloud, support is called BloxOne. You get a reaction within one hour. They're experts at their own products and you get the right experts straight away.

Which solution did I use previously and why did I switch?

I have experience with several firewall vendors including F10, Infoblox, Palo Alto, Cisco ACI, ASUS, and Nexus.

How was the initial setup?

The initial setup of this solution is very straightforward.

In regards to on-premises appliances, the cloud solution is very straightforward.

With the internal infrastructure complete, the basic setup should be up and running in about an hour.

What about the implementation team?

I performed the deployment.

One person is sufficient for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The licensing is set up such that you pay for the number of active users that you're defending at the moment. It is similar to the model used by Cisco Umbrella.

Which other solutions did I evaluate?

One of the main differences between Infoblox and Cisco Umbrella is that Infoblox supports the DNS check completely, whereas Cisco Umbrella does not. You can also see the original client IP address and not just the outgoing IP address.

In terms of scalability, Infoblox is the better solution.

What other advice do I have?

This is a solution that I recommend.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Infoblox BloxOne Threat Defense
May 2026
Learn what your peers think about Infoblox BloxOne Threat Defense. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,668 professionals have used our research since 2012.
Presales Consultant at a tech services company with 51-200 employees
Consultant
Aug 20, 2019
Great DNS protection with flexible licensing options
Pros and Cons
  • "With the model we have, we are able to scale very easily if we need to."
  • "I would advise others to take the whole DNS Firewall subscription because it will add value to their solution."
  • "The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
  • "The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without having to search deep into the report to pull out information."

What is our primary use case?

The solution is primarily used for protecting DNS and customers from malware.

What is most valuable?

DNS Firewall can protect the DNS from DNS exploitation.

What needs improvement?

The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without having to search deep into the report to pull out information.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

With the model we have, we are able to scale very easily if we need to.

How are customer service and technical support?

We rarely need to contact technical support, but when we do they are very helpful.

How was the initial setup?

The initial setup is straightforward. It's not trivial or easy to implement it, but it's also not that complicated. It's somewhere in between. Deployment typically takes two to three days. You don't need more than one or two people for deployment and maintenance.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The solution offers two types of licensing options.

You can get a license on a one-year or three-year term. The cost depends on the services that you want to use and the number of users you have. 

They now also have a subscription where you can pay on a monthly basis. 

Usually, there is a cost for implementation either via the vendor or a local partner. 

What other advice do I have?

We use the on-premises deployment model.

I would advise others to take the whole DNS Firewall subscription because it will add value to their solution.

I would rate the solution at nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Network Engineer at a tech services company with 1,001-5,000 employees
MSP
May 15, 2019
Ensures proper IP, prevents DDOS, but is missing endpoint solutions
Pros and Cons
  • "The most important features for us are preventing DDOS DNS attacks."
  • "Infoblox DNS Firewall improved our organization by checking that all traffic came from a proper IP address."
  • "Endpoint solutions need to improved."
  • "Endpoint solutions need to be improved."

What is our primary use case?

Our primary use case for Infoblox is to ensure DNS security.

How has it helped my organization?

Infoblox DNS Firewall improved our organization by checking that all traffic came from a proper IP address.

What is most valuable?

The most important features for us are preventing DDOS DNS attacks.

What needs improvement?

Endpoint solutions need to improved.

For how long have I used the solution?

Two weeks

What do I think about the stability of the solution?

So far the solution is really helping. The stability looks okay.

What do I think about the scalability of the solution?

There are currently no users since we are in the POC state. Eventually, we will have around 1,000 users.

How was the initial setup?

The setup was fairly straightforward. Deployment took about two days.

What about the implementation team?

The implementation was done by the company itself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Infoblox BloxOne Threat Defense Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Infoblox BloxOne Threat Defense Report and get advice and tips from experienced pros sharing their opinions.