I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease.
Systems Admin Analyst 3 at CPS Energy
We can track the roles associated to each user. Needs better documentation on usage and admin tasks
What is most valuable?
How has it helped my organization?
Tracks and assists us with Roles associated to each user.
What needs improvement?
Need better documentation on usage and admin tasks.
For how long have I used the solution?
It has been used for at least five years but I have only been working with it since August 2014.
Buyer's Guide
IBM Tivoli Access Manager [EOL]
June 2025

Learn what your peers think about IBM Tivoli Access Manager [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?
We have had stability issues lately with the hardware and SAN that the product runs on.
What about the implementation team?
We implemented this through a vendor.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Tivoli Access Manager SME at a government with 1,001-5,000 employees
Easy integration with existing web applications however the Redundant Policy servers had to be manually configured.
Valuable Features
Scalability and the easy integration with existing web applications with no or minimal change to applications.
Improvements to My Organization
Tivoli Access Manger lets you separate security from applications and manage at one place. Several applications can be rolled into to the same security model.
Room for Improvement
Redundant Policy servers had to be manually configured using LB.
Use of Solution
12 years.
Deployment Issues
No
Stability Issues
No
Scalability Issues
No
Customer Service and Technical Support
Customer Service:
Excellent.
Technical Support:Excellent.
Initial Setup
It is straightforward. However it also takes experience to roll out this product.
Implementation Team
We used a vendor team and they were excellent.
Other Solutions Considered
CA Siteminder was considered.
Other Advice
ISAM 8.0 the new version of Tivoli Access Manager may be considered for large web security implementations.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM Tivoli Access Manager [EOL]
June 2025

Learn what your peers think about IBM Tivoli Access Manager [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Consultant at a tech company with 10,001+ employees
We're able to generate user accounts much quicker than before but cross-domain authentication needs improvement.
What is most valuable?
- Password management
- Single sign on
- Provisioning and de-provisioning of account
- Unified Directory Server
How has it helped my organization?
Before solution implemented it took around 2-3 weeks to get all the necessary account information for a new employee in my organization. Since implementation, this now only takes a few minutes. As soon as HR submit all their data the user account is generated and the user gets their username and password.
Also, we have many applications and before SSO the users had to remember all the different passwords. We have many legacy applications and they had different password policies that were not always as strong as they should be. Now, however, we have one password for all the applications, and one password policy.
What needs improvement?
Cross-domain authentication.
For how long have I used the solution?
Approximately 7 years.
What was my experience with deployment of the solution?
Yes - we face a few issues, related to our configurations and networking.
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
7/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
It was complex for us as we have multiple domains.
What about the implementation team?
We used a vendor and I would rate them 7/10.
What was our ROI?
The solution has smoothened the process of account provisioning and therefore our employees is productive from day one.
Which other solutions did I evaluate?
We looked at Oracle and a Microsoft solution with IDM.
What other advice do I have?
Try to get the maximum of using standard functionality of the product, and only do customization if you really need it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of System Security with 501-1,000 employees
A strong part of an integrated IAM stack
Valuable Features:
Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product.The product supports multiple user information repositories and also integrates with a variety of strong authentication solutions.Supports reverse proxy as well as adapters placed directly on web servers and app servers.Later product versions supports fine grained authorization as well as XACML based authorization configuration. The DP integration provides support for authn and authz for web services.
Room for Improvement:
Complex to install and run.
Requires the full IBM stack to reach full potential.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Support Staff at a tech company with 51-200 employees
IBM Tivoli Access manager is an SSO solution for an electronic business that manages (authentication and authorization) access to web services, applications hosted, and operating systems.
Valuable Features:
Tivoli access manager enables integration with user session management and Web Sphere Data Power in web services and web 2.0 environments.Authentication and authorization management for online business initiatives and portals implementations are centralized.Access controls for .NET, Java, Exchange servers and Microsoft Share point implementations are also centralized.Capabilities of advanced security are enhanced to support strong, flexible authentifications and authentications based on risks as well as critical internet vulnerabilities.Malicious, fraudulent, accidental behavior by staff and internal users are high level security threats that are prevented by Tivoli access manager.It also delivers Web SSO that is consistent with users on heterogeneous systems.
Room for Improvement:
You must be skilled to use Tivoli Access manager. I had to undergo training to use Tivoli access manager, which was another expense exclusive of the purchase, but it was worth it.
Other Advice:
Tivoli access manager securely manages access to critical data and applications to businesses, as well as convenient and fast access to systems by authorized users. It consists of a user registry and an authorization service, that includes an authorization engine and database, as well as a resource manager. It has a family for e-business, enterprise SSO, and operating systems. I have used it for two years now.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: June 2025
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Buyer's Guide
Download our free IBM Tivoli Access Manager [EOL] Report and get advice and tips from experienced pros
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