PeerSpot user
Consultant at a tech consulting company with 51-200 employees
Consultant
WebSEAL provides a large number of authentication options out of the box but the admin UI needs to be friendlier.

What is most valuable?

Reverse proxy component, known as WebSEAL. It provides large number of authentication options that are out of the box.

How has it helped my organization?

I am a consultant and work on designing and implementing this tool for our customers. It has helped them to improve and control web and mobile application security.

What needs improvement?

This product is also available in the appliance offering which has not yet matured and has many issues. Most of the time application of fix-packs cause problems to existing functionality. Also, all the features of the product are not available in the appliance version. Lastly, there is huge room to improve the administration UI to make more user friendly.

For how long have I used the solution?

10 years.

Buyer's Guide
Single Sign-On (SSO)
April 2024
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What was my experience with deployment of the solution?

Deployment is quite easy, and the only issues that were faced were with fix pack applications afterwards.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

Overall, it's decent. Many times it depends on the IBM support team member handling the customers' issue.

Technical Support:

Overall, it's decent. Many times it depends on the IBM support team member handling the customers' issue.

Which solution did I use previously and why did I switch?

I have not used a different solution.

How was the initial setup?

Initial set-up is straightforward.

What other advice do I have?

It's one of the best available products of its class. Worth investing in.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user634959 - PeerSpot reviewer
Security architect at a tech services company with 1,001-5,000 employees
Real User
It solves a lot of the problems with help desk calls and password resets.
Pros and Cons
  • "The Verify feature: A push method which customers are going for."
  • "Looking at their roadmap, they have a broad grasp of the security features which the industry needs."

How has it helped my organization?

  • More productive work for employees: They do not have to spend time on resetting passwords or spend time with help desk calls
  • Return on investment for companies: Many companies spend a lot of money on these help desk calls
  • It is a good solution for anyone to take to their enterprise and get a buy in
  • It is going to be more secure than the traditional password

What is most valuable?

  • The Verify feature: A push method which customers are going for
  • “Password-less” solution
  • A very good demo to look at
  • A very good solution to take to customers
  • Solves a lot of the problems with help desk calls and password resets
  • A very secure solution

What needs improvement?

I am pretty happy with the outcome so far this year. We have yet to hear from the customers. I have not updated it myself and I have not done any work with customers. Looking at their roadmap, they have a broad grasp of the security features which the industry needs.

What do I think about the stability of the solution?

I have not tested the stability yet. This is the first time that I have seen it. I cannot comment on the stability at this point.

What do I think about the scalability of the solution?

I can’t comment about scalability. This is the first time that I have heard about this technology. I would like to learn more about this offering and then I will know how stable and scalable it is.

How are customer service and technical support?

We haven’t used technical support yet. This solution has not yet been released. It is still just a demo and it is going to come out in the next few months.

Which solution did I use previously and why did I switch?

I have been with this technology for over ten years. I have been following all the developments closely. I know that it is a good solution for customers to invest in.

What other advice do I have?

My advice to colleagues is to try the solution.

When looking for a vendor, I want the following from them:

  • A good understanding of the technology
  • Knowledge of how it should be implemented
  • Knowledge of the right way of doing things
  • An understand of the roadmap for the next few years: This will make sure that customers do not have to make a U-turn later and redo things
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Single Sign-On (SSO)
April 2024
Find out what your peers are saying about IBM, Okta, Broadcom and others in Single Sign-On (SSO). Updated: April 2024.
769,976 professionals have used our research since 2012.
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
Real User
Has provided more secure computing. Unfortunately, has many issues with deployment.

What is most valuable?

  • Junctions access control
  • Transparency to the user

How has it helped my organization?

Provided more secure computing.

What needs improvement?

The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure.

For how long have I used the solution?

Six years.

What was my experience with deployment of the solution?

Yes, the deployment has many issues like: the sequence of components installation, connectivity and most of all, certificates.

What do I think about the stability of the solution?

Yes, the applications depend on each other to function. Each application becomes a single point of failure.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

Many components needed to be installed with even more prerequisites. Each component had a sequence to follow.

What about the implementation team?

It was implemented by an in-house team.

Which other solutions did I evaluate?

We also looked at Siteminder.

What other advice do I have?

Go for Siteminder.

Disclosure: My company has a business relationship with this vendor other than being a customer: partners
PeerSpot user
it_user178584 - PeerSpot reviewer
Senior Info Security Consultant at a tech services company with 10,001+ employees
Real User
Complex set-up but the WebSEAL reverse proxy is great for protecting your critical systems

What is most valuable?

  • WebSEAL
  • SSO

How has it helped my organization?

The WebSEAL reverse proxy is great for protecting your critical systems.

What needs improvement?

There is always room for improvement in all areas.

For how long have I used the solution?

On and off for five years.

What was my experience with deployment of the solution?

Yes, because there are so many moving parts it can often be difficult getting it right first time. Linux is more difficult than Windows but I feel Linux is more stable.

What do I think about the stability of the solution?

Not once it’s is installed.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Complex. Like I mentioned, there are so many moving parts and I had issues with DB2 installation and patching it up to latest versions. This seems typical but others may have had better experiences.

What about the implementation team?

Vendor. Their experience was phenomenal.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Try to install a few times on various platforms to familiarise yourself with any issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1062 - PeerSpot reviewer
Tech Support Staff at a tech company with 51-200 employees
Vendor
IBM Tivoli Access manager is an SSO solution for an electronic business that manages (authentication and authorization) access to web services, applications hosted, and operating systems.

Valuable Features:

Tivoli access manager enables integration with user session management and Web Sphere Data Power in web services and web 2.0 environments.Authentication and authorization management for online business initiatives and portals implementations are centralized.Access controls for .NET, Java, Exchange servers and Microsoft Share point implementations are also centralized.Capabilities of advanced security are enhanced to support strong, flexible authentifications and authentications based on risks as well as critical internet vulnerabilities.Malicious, fraudulent, accidental behavior by staff and internal users are high level security threats that are prevented by Tivoli access manager.It also delivers Web SSO that is consistent with users on heterogeneous systems.

Room for Improvement:

You must be skilled to use Tivoli Access manager. I had to undergo training to use Tivoli access manager, which was another expense exclusive of the purchase, but it was worth it.

Other Advice:

Tivoli access manager securely manages access to critical data and applications to businesses, as well as convenient and fast access to systems by authorized users. It consists of a user registry and an authorization service, that includes an authorization engine and database, as well as a resource manager. It has a family for e-business, enterprise SSO, and operating systems. I have used it for two years now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user