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IBM Spectrum Protect Plus Room for Improvement

TD
Senior Technical Lead at Quinticon

I don't think the solution is particularly user friendly, it requires expertise. Technical support could also be improved. Now that they're in the cloud I think they'll start enhancing with their backups. They weren't very good in the virtual world but they seem to be making more of an effort in the latest version and trying to align themselves with other backup solutions. IBM's an expensive solution so if you're enterprise you'll go with them, especially if you have other IBM products in the workplace. 

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IBM Spectrum Protect Expert at a non-tech company with 10,001+ employees

It's difficult to discuss improvements in Spectrum Protect Plus itself because it has been implemented in Spectrum Protect, and I'm using both.

It could possibly use more reporting features.

Their first level of support can be improved. Often they are too junior to understand At that scale the issues we are having, and it takes too much time to get from them to the next level of support, which is what we actually need.

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BP
Owner at a tech services company with 1-10 employees

We've had some problems getting a full backup done. It's very slow and can take a number of hours, specifically when we use the exchange database. Most time it's a problem with the agent for exchange. Sometimes you have to try to restore things multiple times. It can sometimes take a whole day just to get a recovery up and running.

Working on the solution, even when it works, is quite difficult.  

You end up needing to do a lot of troubleshooting to get things to work effectively. 

It would be ideal if the solution allowed users to also pick up SharePoint, Teams, and Office 365 items. It should be able to do not just databases. That way, you can have everything, including software, both on-premises and in the cloud. At the moment, for Team, in particular, it's not possible to pick that up, potentially because it includes a lot of chats.

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Find out what your peers are saying about IBM, Veeam Software, Commvault and others in Backup and Recovery Software. Updated: January 2022.
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Technical Consultant at Tech Data Corporation

Replication feature is available for off site backup. New generation data backup technologies are constantly being developed for multi-cloud environments.

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Storage Consultant at E-Storage

There could be better integration with Spectrum Protect and Spectrum Protect Plus, it should be one solution.

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Find out what your peers are saying about IBM, Veeam Software, Commvault and others in Backup and Recovery Software. Updated: January 2022.
563,148 professionals have used our research since 2012.