IBM Security QRadar Reviews

We analyze all our authentication traffic in QRadar UBA using the solution's AI module to detect and understand uncommon authentication patterns. There is also the rule logic, but we don't use that much. Instead, we mostly rely on AI to do that. In that respect, I wouldn't say we are using the product to the fullest extent because we only have the AI and what the CM is providing. We have a suite of security products, and QRadar UBA is only one source of information that we rely on.

QRadar UBA collects information on 16,000 employees in the company, including when they log in and out or when they launch applications. We have a team of 10 security analysts who go into the solution to check the alarms. IBM has set the solution up so that we only need to react to the alarms. The UBA will flag it if someone does something weird, and our security team will investigate the anomaly to see if that was valid or malicious. 

We are currently on QRoC — short for QRadar for Cloud — so it's the latest and greatest solution. It was originally on a private cloud, but we moved to the public cloud three years ago.

It's hard for me to pinpoint any one feature that's most valuable because it is all about consuming logs and analyzing them. We started using QRadar UBA because we needed something that could analyze Linux authentication information. Other products take care of the Windows platform.

Better algorithms or AI would always be appreciated, but this product does what it's supposed to do. And maybe there is something behind the scenes that could be improved, but I don't know. 

UBA is a plugin for QRadar SIEM. If we're talking about the SIEM solution as a whole, there is a lot I can talk about, but there isn't much to say about UBA as a standalone. I'm not in a position to criticize or comment on the underlying code.

I have been using QRadar UBA for six years.

I haven't had any problems. We have never needed to add more memory or CPU. 

IBM technical support is excellent. 10 out of 10. IBM is highly professional when it comes to security support. IBM's support for other types of solutions isn't quite as good, but the security domain is a different world. I've worked with IBM in other areas, and it's different. Security support is on a tier by itself inside IBM. 

We are also using a Microsoft solution called Azure Advanced Threat Protection. It provides similar UBA features but only for a Microsoft environment.  Most UBA products do exactly the same thing. I haven't tried many other solutions besides QRadar, Microsoft, and Splunk.

Splunk is brilliant. It does the same thing, but it's slightly more expensive, so we selected IBM. Microsoft's solution is a little cheaper, but it lacks Linux support currently. There are minor differences, but we went with IBM in this case because it has the best support.

IBM did the setup. I called them to ask for UBA, and it was available the next day. They handled all the deployment and maintenance. 

I have not calculated ROI for this product. QRadar UBA is a tiny part of the entire security portfolio. In the context of the SIEM as a whole, the cost is so low that it's hard to defend not doing it.

I have no idea what QRadar UBA costs as a standalone solution because it is bundled with the QRoC security operation center and several other modules that we pay for in a big lump sum. However, I don't think that part is too expensive. It's a plugin to the QRadar SIEM that feeds off the same data. We have X-Force Threat Exchange, so IBM is operating the SIEM for us. I say to them, "I want UBA," and there it is.

I rate QRadar UBA eight out of 10. It's a small product doing exactly what it's supposed to do as an integrated part of our SIEM. It looks good and works well. I don't give it a 10 because it is something we have to request. I would love it if UBA was included out of the box like Microsoft.

Regardless of which solution you use, I recommend user behavior analytics. It provides valuable information to the security team. It doesn't matter whether you use Splunk or Microsoft— you should use a UBA solution. 

We will probably stick with QRadar for the foreseeable future. It depends on the developments in the SIEM market. We will probably continue with IBM because changing SIEM is not something you do lightly. As long as we keep the IBM SIEM, we will continue to use QRadar UBA.

We use QRadar to collect logs and monitor user activity and traffic from one network to another. The SOC team is in a room watching the logs from the tool live most of the time. 

QRadar monitors all internet activity and the output of every device configured to send a log. All traffic from various networking devices passes through the QRadar servers, and we can view it live.

We have two data centers, and QRadar is deployed in one. It comes with two physical appliances to allow failover capability. There's a management interface that binds them together, and we set up an interface for each device connected to the network that sends a log.  

QRadar allows you to filter by the source and destination IPs and see detailed logs on that. For example, if a user is trying to access a server using a malicious port like 4.5.0, I can get valuable data and take action from other devices. 

It also has a graph that shows the traffic history. I can see what happened yesterday or today. If there's an incident, I can check the traffic behavior on QRadar.

I would like to see QRadar add more integration and interoperability. For instance, we are not able to send logs from Windows servers. We can send logs to the QRadar server from network devices and other types of servers. However, we have more than a hundred Windows servers that still don't use QRadar. 

Our company has been using QRadar for the last five years. We implemented it in 2017.

QRadar's performance has room for improvement because it cannot handle the volume. I need massive amounts of logs from various devices in our existing network architecture. IBM needs to improve QRadar's capacity to handle more logs. 

Usually, disk space is the issue. When it runs out of space, we need to stop logs from different network devices, especially the firewall, before it starts working. 

It's hard for me to estimate the number of QRadar users because all of our banking traffic and user activity will pass through QRadar. At the higher end, more than 25,000 active users might use QRadar.

I was directly involved with the IBM support team during the implementation, and we received training for some time after. The service has been excellent and supportive. 

When we needed to upgrade, our security team invited the IBM technician back, and it was very smooth. Now, they are planning to set up redundancy in our second data center. Generally speaking, the support is good, and they check in about once a month remotely. I am directly involved with them, but I hear positive feedback from the team. 

The initial setup was configured in Linux on the server. We had a technical guy from IBM who came from Kenya. We only prepared the environment, like setting up the rack, but an IBM technician took care of the implementation. We also rely on the vendor for support and activities that require professional expertise.

I rate QRadar eight out of 10 for return on investment. We get a lot of valuable data from QRadar.

I rate QRadar eight out of 10. 

We use the product to customize rules and detect malicious behavior. 

The tool's most valuable feature is real-time detection. 

The solution is not as flexible as Splunk. 

I have been working with the product since 2016. 

I haven't contacted technical support yet. 

I worked with Splunk before IBM Security QRadar.

The solution's pricing is based on the EPS model. 

I prefer Splunk since it gives a lot more freedom and flexibility. I rate the overall solution a six out of ten. 

My use case for IBM QRadar User Behavior Analytics is to consolidate all the logs and events from a different tool so that I can see the alerts from that other tool on the dashboard.

My company connects the Windows event logs to the Xfinity router deployed on the main server, but I have to make some configurations to detect activities.

My team is working on reinforcing IBM QRadar User Behavior Analytics features since the solution has not been used for a while because there's a new generation of engineers in my company. My team has to reconfigure almost every screen, including IBM QRadar User Behavior Analytics.

What's most valuable in IBM QRadar User Behavior Analytics is its higher availability than other tools. It consolidates all alerts and detections from the other tools, but my team has to check each tool. As my company lacks the manpower to do that, my team has to do monitoring while working on making each function clear.

As a product, IBM QRadar User Behavior Analytics does everything mentioned on the datasheet for my company's version. Still, compatibility is a problem because my company needs to use an updated version of the tool. That version doesn't integrate with many new-generation tools, so this is an area for improvement.

You can scale IBM QRadar User Behavior Analytics, but it has room for improvement.

I've been using IBM QRadar User Behavior Analytics for years.

IBM QRadar User Behavior Analytics has been stable, and my team has made no significant changes since 2015. The team is working on utilizing it most efficiently.

The scalability of IBM QRadar User Behavior Analytics is a six out of ten.

My company doesn't get support from IBM because it's on a perpetual usage type of contract. My team can configure IBM QRadar User Behavior Analytics but cannot contact IBM for help.

When I used to get technical support for IBM QRadar User Behavior Analytics, I'd say it was a seven out of ten.

The version of IBM QRadar User Behavior Analytics, which my company uses, is a little outdated from 2013. That version doesn't have the log collection feature.

My rating for the version of IBM QRadar User Behavior Analytics I'm using is a seven overall.

The most valuable features currently are the security behaviors and pdf files.

I would like to see more integration in place after the security lock.

I have been using IBM QRadar User Behavior Analytics for a couple of years now.

The product is very stable.

The initial setup was straightforward and took three to four months to deploy.

We used a vendor team to assist us in the process of deployment.

I would rate IBM QRadar User Behavior Analytics an eight out of ten.

Our primary use case for the solution is providing visibility for what occurs in our security system and IT assets. So all our event logs and information from a setting and criticality level go there. Additionally, there's AI used to trigger alerts when things are going bad, and then we can action them.

We find predictive analysis capabilities valuable.

The solution should include remote action capabilities.

We have been using the solution for approximately three years.

The solution is stable.

The solution is scalable. Over 1,000 people in our organization use the solution.

The initial setup is moderate, and it is neither easy nor difficult. However, it took approximately one week to complete the implementation.

We implemented it through a vendor team.

We chose this solution because it was provided to us through software as a service.

I rate the solution an eight out of ten. The solution is good but can be improved with enhanced remote control ability. I recommend the solution to new users considering it.

We are using IBM QRadar for log reviews, particularly logs that come and go from the IPS, firewall, etc.

We have different dashboards for different technologies such as our firewall, IPS, and domains for our main website, so we use IBM QRadar to observe the logs from our website, and we try to make internal and external connections for better domain security.

The best feature of IBM QRadar is visualization which shows you when there's a spike in the system, and this makes you realize that there's something wrong with the log.

IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others.

There isn't any additional feature I'd like added to IBM QRadar at this point because it's sufficient for visualizing the logs.

I've been with the company for one and a half months, and I've been using IBM QRadar almost daily, but the solution was deployed five or six months ago.

IBM QRadar is a stable solution.

IBM QRadar is a scalable solution. My company currently has seven to eight different accounts on IBM QRadar, so it's a scalable technology. It has no problems with scalability.

I didn't have any problems with IBM QRadar, so I never contacted the technical support team.

I'm assuming that the main reason my company chose IBM QRadar is that IBM is one of the biggest tech companies in the world, so IBM products would be more secure and more reliable than other solutions.

As I didn't set up or deploy IBM QRadar, I have no information on whether it was easy or complex to set up.

I have no information about the licensing costs of IBM QRadar, and whether or not it requires a license.

I'm an intern at one of the biggest telecommunication companies, and my company uses IBM QRadar.

My advice if you want to use IBM QRadar is that you should use it because it's very scalable and it's easy to use. The solution also has many dashboards, and you don't have to write any code or write different scripts to get the information you need. You can do it from the UI of IBM QRadar. The only room for improvement in the solution is that it doesn't support newer technologies, and it's late when it comes to updates.

I'm rating IBM QRadar nine out of ten because my experience with it has been excellent. The only downside to it is that IBM is late with adding new features or supporting new technologies compared to its competitors.

My company is an IBM QRadar customer.

We are using it for visibility and compliance.

The visibility it gives you into your infrastructure has been great.

The notifications it provides offer valuable information when something is happening in your blind spot.

The AI engine could be smarter. 

It is a bit expensive. 

I've used the solution for about three years. 

The solution is stable. I'd rate it five out of five. It's very reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution scales well, and it's easy to do. I'd rate it five out of five in terms of the ease of scalability. 

We have a lot of users on the solution currently. We have customers on the product as well. There are likely more than 500 users inside and outside the organization. 

Support has been helpful and responsive. There may sometimes be a delay. However, they do get you the information you need. 

Positive

We've only ever used IBM. 

The setup is a bit complex. I'd rate it two out of five in terms of ease of deployment. It took us a week to get everything up and running. 

We had two engineers working on deployment and maintenance. 

We handled the solution in-house. We did not need outside assistance. 

We've seen a good ROI. I'd give it a five out of five. 

It's a bit pricey as a product. I'd rate it a two out of five, with five being the most affordable. It depends on what you buy; the longer you use it, the better the cost. It's an all-inclusive license. You don't need to pay for extra features. 

We did look at a few other options. 

We use the solution inside our organization. Our clients use it too. We are a premium partner in our region. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten. It really provides good visibility.

We use the blocking mode and spam mode for the IPS - XGS 5000 series and use of QRadar as a SIEM Solution for logging and monitoring network security, security analysis, and monitoring for network-related attacks. 

The playbook is defined with identified use cases. IPS acted as an inline to the firewall. It helped to track and sniff the packet and match the details. It helped to reduce the insider and outsider attacks. The traffic is analyzed and helped users to know the patters and access level in the network and resource being used.

It helped our organization to identify and prevent security attacks.

We need to come with new releases and understand what will happen and how the customer will be able to manage and update the system what are ways in which user behavior and access to various resources in the network could be tracked and alerted in more robust manner. 

There needs to be proper patch management which is done in a controlled environment with a proper newsletter update. The new releases from the company in terms of product and services needs to be updated to product managers in organization.

The monitoring and dashboards are great. 

The user behavior analysis could be better. The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help. The security playbook needs more help when it comes to QRadar. The QRadar implementation guide, especially in cluster environment, is complicated to deploy in an enterprise level. The support of SIEM of QRadar is complicated and when we encounter implementation issues it needs quick response. The skilled resources are really important for support.

I have deployed the solution for 230 sites across globe using for past seven years.

We are mainly using predefined rules on IBM QRadar User Behavior Analytics

When we started using IBM QRadar User Behavior Analytics's add-on or extension, we received more than 17 new use cases. Our organization has benefited from using IBM QRadar User Behavior Analytics.

IBM QRadar User Behavior Analytics's most important feature is its ease of use. 

IBM QRadar User Behavior Analytics could improve machine learning use cases because they are limited and most of the use cases are rule-based. They should develop more use cases, such as in Securonix or Exabeam because they will detect a threat. Using machine learning is mainly on the correlation rules, but if you think about Exabeam or Securonix, they detect using machine learning or machine learning-based algorithms.

Using the interface of IBM QRadar User Behavior Analytics is the same for years, they should redesign the interface to make it more modern. Some historical queries take a long time, they should improve or change their database. There are some missing operators on the correlation side. For example, some before operated.

I have been using IBM QRadar User Behavior Analytics for approximately three years.

IBM QRadar User Behavior Analytics is stable most of the time. However, it works on the client-side which requires a lot of system resources, such as RAM. In some cases, if the work is high, the stability deteriorates, but mainly it is stable.

The scalability of IBM QRadar User Behavior Analytics is good. 

We have two people using this solution. We do not have plans to increase usage.

We use a consultancy company for support and are not directly connected to IBM support.

The deployment of IBM QRadar User Behavior Analytics is very easy when compared to other machine learning solutions. The full deployment took approximately three weeks with less than 5,000 EPAs.

We used a consultant that help us deploy and do maintenance for IBM QRadar User Behavior Analytics.

I rate the return on investment of IBM QRadar User Behavior Analytics a four out of five.

IBM QRadar User Behavior Analytics is an application framework and you can install many applications without any additional costs.

I rate the price of IBM QRadar User Behavior Analytics a four out of five.

IBM QRadar User Behavior Analytics is a good solution. If there is a big enough budget they might be able to afford the solution since it is expensive. If the conditions are okay, then they should select the solution.

I rate IBM QRadar User Behavior Analytics a six out of ten.