The UBA feature is the most valuable because you can see everything about users' activities.
Founder at a university with 11-50 employees
A stable, scalable, and easy-to-use solution that lets you view users' activities
Pros and Cons
- "The UBA feature is the most valuable because you can see everything about users' activities."
- "The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities."
What is most valuable?
What needs improvement?
The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities.
For how long have I used the solution?
I started to use it two to three years ago.
What do I think about the stability of the solution?
Its stability is very good. I don't have any problem with it.
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IBM Security QRadar
October 2025
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What do I think about the scalability of the solution?
It has good scalability. It is easy to scale, but it is a little bit expensive to scale because you have to pay a lot for everything.
How are customer service and support?
Their technical support is good.
Which solution did I use previously and why did I switch?
I have also used Kibana. It is a good tool. The biggest difference between Kibana and QRadar is that Kibana is an open-source SIEM integration solution. So, you need more professionals, and you have to do everything by yourself, whereas in the case of QRadar, you get everything. You are paying not only for QRadar but also for other things like support and integration. In an open-source SIEM integration solution like KIbana, you don't get these things.
How was the initial setup?
It is an easy tool for me, so the initial setup was easy for me, but it might not be easy for everyone. If you compare it with Kibana, QRadar is easier to implement.
The implementation strategy was to follow the users, collect the logs, and then implement QRadar.
What about the implementation team?
We implemented it ourselves.
What's my experience with pricing, setup cost, and licensing?
Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar.
What other advice do I have?
When you go for this solution, you are paying not only for the product but also for integration, good staff to help you, scalability, and many other things. There are many things that you can use in QRadar. It is easy to use.
I would rate IBM QRadar a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Xcelliti
Easy to install and use, but the GUI and reporting features need to be improved
Pros and Cons
- "It has very rich functionality."
- "QRadar needs to be more specialized, along the lines of what other SIEM solutions are."
What is our primary use case?
We use QRadar to detect and gather information about any product vulnerabilities and any sort of attack on the network. It's able to help detect suspicious activity that is coming into the system.
We are also selling this product.
What is most valuable?
This product is easy to install, integrate, and use.
It has very rich functionality.
What needs improvement?
QRadar needs to be more specialized, along the lines of what other SIEM solutions are. It needs to be more detailed.
Incorporating an AI component is needed, where the learning feature identifies malicious activities coming into the network.
The GUI and reporting need to be improved.
The footprint needs to be optimized because the application footprint is too heavy. The machine requires a very high amount of resources.
For how long have I used the solution?
I have been working with IBM QRadar for between three and four years.
What do I think about the stability of the solution?
This is a very stable product.
What do I think about the scalability of the solution?
QRadar is a scalable solution.
How are customer service and technical support?
Technical support is very good.
What's my experience with pricing, setup cost, and licensing?
I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive.
What other advice do I have?
This is a good product but there is room for improvement in several areas, including the integration of advanced data mining.
I would rate this solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
IBM Security QRadar
October 2025
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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Sr. Information Security Analyst at a insurance company with 51-200 employees
Robust monitoring that is scalable and includes the SOC service
Pros and Cons
- "The best part of this solution is having a third-party SOC."
- "The user interface is a bit difficult to get used to."
What is our primary use case?
The primary use case of this solution is for monitoring the network.
What is most valuable?
Part of the SaaS offering is the SOC service. The best part of this solution is having a third-party SOC.
It's a robust solution.
What needs improvement?
The user interface is a bit difficult to get used to. Once you do, it's not difficult.
For how long have I used the solution?
I have been working with QRadar for two years.
We are working with the latest version.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
It's scalable. Everything is done through our third-party vendor.
We have four other people in my group that have access to it, and we have six people who use it.
How was the initial setup?
The third-party vendor manages the system
What about the implementation team?
We had a third party vendor to complete the installation, so it wasn't bad.
Which other solutions did I evaluate?
We evaluated all of the Gartner top quadrants.
What other advice do I have?
I would recommend having a third-party vendor.
There are a lot of alerts and a lot of tuning that has to be done. Every time we add new rules to it, an alert goes up. Having the SOC to go through it all first is very beneficial.
For what we do, I would rate IBM QRadar a ten out of ten. We are satisfied with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Queretaro at a tech services company with 1-10 employees
A complete network analysis tool that is agile, versatile, and easy to operate
Pros and Cons
- "The most valuable features are the versatility of this solution and the variety of things you can do with it."
- "The initial setup requires that you have somebody with the proper skill set, and it would help if the configuration were easier."
What is our primary use case?
We do not implement this tool ourselves but have experience implementing it for our clients. There are several use cases. The two most important ones are network analysis and UBA.
How has it helped my organization?
It has helped our clients to see how things have changed when comparing the initial behavior, and what is currently happening with the user's internet. It maintains archives on the behavior.
What is most valuable?
The most valuable features are the versatility of this solution and the variety of things you can do with it.
What needs improvement?
The initial setup requires that you have somebody with the proper skill set, and it would help if the configuration were easier.
For how long have I used the solution?
We have been working with QRadar for less than one year.
What do I think about the stability of the solution?
This is a very stable product.
What do I think about the scalability of the solution?
This is a scalable product that can scale to a large-sized organization.
My client for QRadar is medium-sized.
How was the initial setup?
You need someone with the proper skills to complete the setup. The complexity of it depends on the features that you are looking for, and it can become very complex. The deployment can take between 16 and 20 days, depending on what needs to be configured.
It's a process to deploy, but once you have it configured it's easy to operate.
What about the implementation team?
The deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay, it's comparable to other vendors.
It's not expensive for the resources that it gives you.
What other advice do I have?
I think the tool is very complete and very agile.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network & Cyber Security Engineer at a manufacturing company with 1,001-5,000 employees
A stable solution that comes with many search options
Pros and Cons
- "It provides many options for searching. I can see devices from different vendors, like Cisco, in one interface, which is good for me."
- "We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company."
What is most valuable?
It provides many options for searching. I can see devices from different vendors, like Cisco, in one interface, which is good for me.
What needs improvement?
We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company.
For how long have I used the solution?
I have been using this solution for one and a half years. We have been using this solution in our company for about four years. We have around 800 to 900 users.
What do I think about the stability of the solution?
It is very stable, but the hard drive sometimes does not have logs.
How are customer service and technical support?
IBM is always there to support us. We have no trouble with them.
We have agreements with different companies for support. They are good. For some issues, they take more time, like a day or two days.
What about the implementation team?
We have almost ten engineers for IT sites.
What other advice do I have?
I would rate IBM QRadar User Behavior Analytics an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at IT Specialist LLC
Free of charge and fully integrated with QRadar SIEM
Pros and Cons
- "The feature that I find the most useful is that IBM QRadar User Behavior Analytics is free of charge. It's a fully free product that can be installed on top of IBM QRadar SIEM."
- "The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
What is our primary use case?
User Behavior Analytics is a part of IBM QRadar. It's a kind of application that can be installed over IBM QRadar SIEM. The primary use case is to detect user behavior anomalies, and through these anomalies, detect and better understand different threats and attacks.
What is most valuable?
The feature that I find the most useful is that IBM QRadar User Behavior Analytics is free of charge. It's a fully free product that can be installed on top of IBM QRadar SIEM.
What needs improvement?
The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed.
It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations.
It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users.
For how long have I used the solution?
I have been using this solution for about two years. We implement this solution as well as do demonstrations. We are also using it.
What do I think about the stability of the solution?
It's quite stable.
What do I think about the scalability of the solution?
It could be quite scalable, but it is not so easy to use when you have a lot of users. Because of the user interface shortcomings, it's not so useful when you have thousands of users.
How are customer service and technical support?
The second line of support is quite inexperienced in User Behavior Analytics, and they rarely are able to help. We had several serious issues with this product, which made it impossible to use for a customer. We had to spend a lot of time in finding the right person to help us in resolving the issues.
How was the initial setup?
The initial setup is really straightforward. IBM QRadar User Behavior Analytics is very easy to deploy. Usually, if someone has already installed QRadar SIEM, then deploying User Behavior Analytics takes two to three hours.
What's my experience with pricing, setup cost, and licensing?
It's free of charge.
What other advice do I have?
I like IBM QRadar User Behavior Analytics. I would rate it an eight of ten. It still needs a lot of improvement, but its main advantage is that it's fully integrated with a SIEM system, and it's free of charge.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Cybersecurity Architecture and Technology Lead at a tech company with 51-200 employees
Can detect off-hours or excessive usage of an application or cloud-based service, or network activity patterns that are inconsistent.
Pros and Cons
- "Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure."
- "AI is superb but need improvements."
What is our primary use case?
Find the malicious activity via filter, don't rely on the rules which trigger the offenses and fix the suspicious activities.
How has it helped my organization?
Gaining application visibility and anomaly detection helping IT personnel to quickly identify meaningful deviations. For example, QRadar SIEM can detect off-hours or excessive usage of an application or cloud-based service, or network activity patterns that are inconsistent with historical, moving-average profiles and seasonal usage patterns.
What is most valuable?
Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure, helping organizations detect and remediate threats often missed by other security solutions. These threats can include inappropriate use of applications; insider fraud; and advanced, “low and slow” threats easily lost in the “noise” of millions of events..
What needs improvement?
Artificial Intelligence is superb, QRadar correlate the events smartly and remove the same events but need improvements.
For how long have I used the solution?
One to three years...
What do I think about the stability of the solution?
No issues.
How are customer service and technical support?
Very good
Which solution did I use previously and why did I switch?
Mcafee, switched due to the bad correlation of data.
How was the initial setup?
It was straightforward
Which other solutions did I evaluate?
Splunk and Logrhythm..
What other advice do I have?
QRadar also supports UBA which is a fantastic feature to detect user's malicious activities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Security Architect at Bank Al Habib Limited
Stable and reliable but needs better integration with extensions
Pros and Cons
- "I really like the feature we have with the logs, that if there are any credit card numbers being used, like a PII, you can just use rejects and you can mask it. This is a really good feature in QRadar."
- "There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
What is our primary use case?
Our primary use case with IBM QRadar User Behavior Analytics is seeing if there are log-ins from the same ID's but from different locations, this is one use case. Or if MAC addresses keep changing, this is another use case. Lastly, if the risk level is high, like with different IP's. These are the three use cases we have.
What is most valuable?
I really like the feature we have with the logs, that if there are any credit card numbers being used, like a PII, you can just use rejects and you can mask it. This is a really good feature in QRadar.
What needs improvement?
In terms of what could be improved, it would be easier if you didn't have to long escape for a bar sync. If you have to, the logs are not automatically barred, so you have to guide the whole atmosphere.
Additionally, there should be integration with IBM Guardian.
Lastly, there should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models.
For how long have I used the solution?
I have been using IBM QRadar User Behavior Analytics for a month or two.
What do I think about the stability of the solution?
In terms of stability, in my current company, QRadar is working fine. But in my previous organization that was using QRadar, we experienced some QRadar failures. There were two or three times the data was wiped out instead of transferring to EGA and we had to restart QRadar from scratch and all the data was lost. It happened a lot. Maybe it was due to lack of management since it was a new company.
How are customer service and technical support?
We do have experience with support. We get support from the IBM people in Karachi, Pakistan.
They're good.
How was the initial setup?
The initial setup was really easy, it was really straightforward. I got it done in one day.
What other advice do I have?
What advice would I give? I want the certification to be very honest. I typically like the hands-on with QRadar, they're quite different.
On a scale of one to ten, I would rate IBM QRadar User Behavior Analytics a seven.
I have used other solutions, like LogRhythm, for a few use cases like ransomware detection, etc.. and there were less false positives there. With the ransomware especially, it was very thin there. We actually have very few use cases and there were lots of false positives with QRradar. If I compare the AI function and the logarithms I think it needs some improvement.
It is a complex product compared to LogRhythm.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Product Categories
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