IBM Instana Observability Reviews

IBM Instana is mainly used to monitor microservices on platforms like OpenShift and Kubernetes. It helps in observing the dynamic flow of communication between different layers of the application, such as between the database and the first component.

IBM Instana has enhanced troubleshooting and understanding of application internal communication. It quickly collects data after installing the agent and provides insights into the application's dynamic flow, which aids in identifying issues promptly.

The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent. It swiftly discovers and collects data, providing quick outputs. The dashboards implemented for different entities are also highly beneficial.

One area that requires improvement is related to the automation part, specifically automated actions like sending SMS. This feature needs enhancement.

I have been using IBM Instana for around one to two years.

IBM Instana is quite stable, and on a scale of one to ten, I would rate it eight in terms of stability.

I cannot answer definitively about the scalability of IBM Instana as we have not used it on a large scale. We have mainly used it in small-scale projects.

IBM's technical support is responsive but not entirely satisfactory. The response rate could be better, and as it stands, I would rate the support six out of ten.

Neutral

We use other vendors alongside IBM, such as Microsoft Azure, due to our trust in IBM’s stability and the quick data outputs it delivers.

The initial setup is relatively straightforward, and the installation process usually only takes about one day if all prerequisites are in place.

The implementation is conducted with the client's help and sometimes as part of a team without any third-party assistance.

I'd rate the solution eight out of ten.

The solution is mainly used for observability and application performance management.

The solution has a one-second resolution, giving you the status of your application within one second.

The solution should include log management and improve reporting and integration with Cognos.

I have been using IBM Instana Observability for one year.

IBM Instana Observability is a scalable solution that is usually recommended for enterprise businesses.

The solution’s initial setup is quite easy.

You need to install a single agent to deploy the solution, which hardly takes any time.

The solution's pricing is reasonable compared to that of its competitors like Dynatrace. In India, the solution costs around INR 1,00,000 per node.

IBM Instana's automated root-cause analysis has impacted our incident response times by integrating with other IBM products. A lot of banks are using the tool. Customers immediately see a return on investment with IBM Instana Observability. The solution supports our cloud-native application monitoring strategies. The application can be anywhere because it supports a hybrid cloud.

I would recommend the solution to any enterprise business that is really interested in application performance.

Overall, I rate the solution an eight out of ten.