I'm primarily using it for WiFi. We use a basic setting.
Lab Testing Engineer at a computer software company with 501-1,000 employees
Reasonably priced, simple to set up, and has lots of features
Pros and Cons
- "The setup is simple."
- "We'd like the product to be more flexible so that we could more easily manipulate some of the features."
What is our primary use case?
How has it helped my organization?
I'm just using it for the internet connectivity.
What is most valuable?
The setup is simple. I'm using just the basic setup. We have an LTE setup. It is not complicated.
There are functions there that I am not using, for example, setting up VIOP on a computer. It's nice that they are there, even though I am not taking advantage of them.
It is stable.
It's an affordable router.
What needs improvement?
There is a lot of competition that they need to get in front of.
It isn't very complex. It's very basic.
We'd like the product to be more flexible so that we could more easily manipulate some of the features.
I'd like it if it were open-source.
I find the solution to be a bit expensive to use in a prepaid environment.
Buyer's Guide
Huawei Enterprise Routers
June 2025

Learn what your peers think about Huawei Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
The solution is pretty stable. If it breaks down, it might be an issue on the network itself. That has nothing to do with the router. There aren't bugs or glitches. It doesn't crash or freeze. It works most of the time. If the internet is slow, I can put another provider, like MTM, on, and it works fine.
How are customer service and support?
I've never contacted technical support. I have a good level of experience and am able to configure it at a certain level. I'm comfortable with the technology.
How was the initial setup?
The solution is very simple to set up.
I simply set up a SIM card, and I used a browser and use the ITFS to connect to the router. You get a password, and you can change it. However, I'm not concerned about hackers or that stuff. In terms of security, I am not concerned.
What about the implementation team?
I handle the initial setup myself.
What's my experience with pricing, setup cost, and licensing?
For us, the cost is around $300. It is a bit expensive to use it. I'm using it in a prepaid environment, which can be costly. If I was using it with a data contract, it would be less expensive. That said, the router itself is pretty inexpensive.
What other advice do I have?
I'm an end-user.
The solution has been working fine. It hasn't died, and I've used it for six years now.
I'd rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Head Of Architecture Department at a educational organization with 501-1,000 employees
Good connection but lacks scaling capabilities and technical support
Pros and Cons
- "When we started, the connection was amazing for the 100G between the switches and the co-switch. What the students typically use for school is a maximum is 40 so they now have faster technology."
- "In my country we don't have Huawei technology, we only have Huawei routers for ISP. There is no agent for Huawei in Egypt."
What is most valuable?
When we started, the connection was amazing for the 100G between the switches and the co-switch. What the students typically use for school is a maximum is 40 so they now have faster technology.
What needs improvement?
We've only been testing the solution for a month and our main concern is stability. We wanted to see if it's as stable as, for example, Cisco. So far, that has not been the case. The router recently failed on us, and we had to end the test.
In my country we don't have Huawei technology, we only have Huawei routers for ISP. There is no agent for Huawei in Egypt.
In the end, the router was incompatible with the bundles.
It's difficult to get the scalability right.
There's a gap between their online support and documentation.
For how long have I used the solution?
Currently, we've been testing the solution. We've been testing it for one month now.
What do I think about the stability of the solution?
The stability ended up not being what we hoped, therefore, we reverted back to Cisco routers, which are much more stable.
What do I think about the scalability of the solution?
The scaling wasn't a smooth experience at all. If you need to scale the product, you'll run into issues.
We had about 2,000 users on the solution before we decided to switch to Cisco.
How are customer service and technical support?
In Egypt, there is no Huawei in the local market, and therefore there isn't any support. You can only go through an Independent Service Provider. When you have issues, you need to connect to and ISP, and that can sometimes be difficult.
Which solution did I use previously and why did I switch?
We're a firm that handles multiple schools around the Middle East. Most of the schools use Cisco Solutions and FortiGate as a firewall. Therefore, we often use a variety of products, not just Huawei.
What's my experience with pricing, setup cost, and licensing?
The price of the product is good and is quite a bit less than Cisco. I don't have exact pricing, however.
What other advice do I have?
We're simply a customer.
While we've tried the solution for a month, we're finding the stability isn't where we need it to be. Cisco is much more stable.
I would recommend the solution to others as it does offer good pricing. However, you need to have good support in your area. If you have a good technical person who can help you set up your network accurately and have access to good support, it might work out fine.
You also have to be careful not to overwhelm the router with users due to scalability issues. We have a school in the Gulf doing amazing however the school only needs to handle around 300 users we never hit full capacity in the first year of using it. We'll see if the hardware acts up after another year and possibly more users.
On a scale from one to ten, I'd rate it at a six. My experience is slightly biased, as we don't have support in my country, so when we run into issues we tend to be on our own. However, if stability, support, and market availability come together, it has the potential to be a great product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Huawei Enterprise Routers
June 2025

Learn what your peers think about Huawei Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
IT Support Engineer at MicroAccess Limited
A universally compatible solution that requires in-depth knowledge due to lack of effective technical support
Pros and Cons
- "This product uses a non-proprietary command line, which makes it compatible across many different systems."
- "It would be better if local storage management was more flexible, so that unused data could be easily removed."
What is our primary use case?
We use the solution as part of our data center, and also for data replication to provide disaster recovery for our clients.
What is most valuable?
This product uses a non-proprietary command line, which makes it compatible across many different systems.
What needs improvement?
The integration process of the solution could be improved, to reduce the amount of reconfiguration needed.
Also, it would be better if local storage management was more flexible, so that unused data could be easily removed.
For how long have I used the solution?
We have been using the solution for three to four years.
What do I think about the stability of the solution?
We have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable, but integrating new nodes into the cluster may be challenging.
How are customer service and support?
We found that working with technical support was difficult due to a language barrier, and this needs to be improved.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of the solution was straightforward, but it took several weeks to fully deploy in order to get the usable storage levels right.
What about the implementation team?
The solution was implemented through a vendor team, so that they could troubleshoot any issues that arose.
What other advice do I have?
Deployment and maintenance of the product can be carried out by one person, but they would need to have in-depth knowledge of the solution.
The solution is unique in terms of commands, and how to configure the devices. So I would recommend that anyone looking at this solution makes sure they really understand the product for it to be effective.
I would rate this solution as six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Datacenter Systems and Solutions at a engineering company with 1,001-5,000 employees
Good performance with simple CLI codes
Pros and Cons
- "The solution offers good customer support and good performance."
- "The configuration is complex and should be simplified."
What is our primary use case?
Our clients needed to deploy a student management system that included a head office and several branches and included an additional SD-WAN solution for the routers. We are a reseller and partner of Huawei and provide support to our clients. I'm a system engineer.
What is most valuable?
The solution offers good customer support, ease of deployment, and good performance.
What needs improvement?
There are some complexities with the configuration; if they could improve that it would make a big difference.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is generally stable. Of course there could be issues down the line with patching support or software upgrades but for now we're happy and everything works well.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support provided a quick response.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward, the CLI codes are simple. We prepared the low-level design in advance, so deployment just took a few days.
What's my experience with pricing, setup cost, and licensing?
We've taken out a three-year license that includes support. The licensing is not cheap but it's a fair price.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner/reseller
IT Technical Support Manager at kiriazi
Unstable, needs frequent reconfiguring, but the price is fair
Pros and Cons
- "Overall we have found the solution to be satisfactory."
- "We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable."
What is most valuable?
Overall we have found the solution to be satisfactory.
What needs improvement?
We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
There needs to be an improvement in the area of stability with this solution.
What do I think about the scalability of the solution?
The scalability could be better.
What about the implementation team?
We have a team of two engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair.
What other advice do I have?
I would recommend this solution to others if they have the budget for it.
I rate Huawei Enterprise Routers a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
M. I. S. Manager at a manufacturing company with 201-500 employees
Integrates well, scalable, and stable
Pros and Cons
- "I have been able to connect the solution to many platforms such as Windows, Apple, and Android."
What is our primary use case?
I used the solution for those who connect to it to have internet access.
What is most valuable?
I have been able to connect the solution to many platforms such as Windows, Apple, and Android.
For how long have I used the solution?
I have been using the solution for two months.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
I have four users using the solution and it has worked well in terms of scalability. I have connected up to eight devices at a time and it has been operating well.
How are customer service and technical support?
I have not had any issues that I would need to have contacted the support.
Which solution did I use previously and why did I switch?
I have used D-Link in the past.
How was the initial setup?
The installation was easy, you put the SIM card in and connect.
What about the implementation team?
I installed the solution myself and it only takes approximately five min.
What's my experience with pricing, setup cost, and licensing?
There is no licence for this solution, but the solution could be cheaper.
What other advice do I have?
I am going to continue using the solution in the future, it has been working good for me.
I rate Huawei Enterprise Routers a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 11-50 employees
Good performance and easy to manage our VPN connections from headquarters to branch offices
Pros and Cons
- "The most valuable features for us are NAT, ATS, server capabilities, VPN tunneling, and management."
- "In the next release of this solution, I would like to see better bandwidth management, more granular web filtering, and portal authentication."
What is our primary use case?
We use our Huawei routers as a gateway to the internet, or for VPN connections from our head office to multiple branches.
What is most valuable?
The most valuable features for us are NAT, ATS, server capabilities, VPN tunneling, and management.
The GUI works well in this technology.
What needs improvement?
Additional security enhancement would make this solution better.
In the next release of this solution, I would like to see better bandwidth management, more granular web filtering, and portal authentication.
For how long have I used the solution?
We have been using Huawei Enterprise Routers for three to four years.
What do I think about the stability of the solution?
Based on my experience of about four years, I think that Huawei Enterprise Routers are pretty stable.
What do I think about the scalability of the solution?
I think that scalability is okay.
We have three to four people who work with this product in our company. We have managers, a network architect for the design based on what the customer wants, network engineers for the deployment, and after-sales support.
How are customer service and technical support?
We handle the level one and level two support for our customers.
For complex support that cannot be handled by the local engineers, Huawei provides technical assistance.
Which solution did I use previously and why did I switch?
We sell Cisco routers in addition to Huawei. The Huawei routers sell in higher volumes because the price is much cheaper than Cisco.
How was the initial setup?
The complexity of the initial setup depends on the environment. We look at what the client needs in terms of their primary requirements and what the router will be used for. It may be for an internet connection or using a VPN to connect the head office to multiple branches. We have to set the IP range and the DHCP server. We also have to set up the IP range to be allowed for the subnet, along with what IP range can be used to access the internet, or what IPs should be blocked from services.
For a simple deployment, it may take one or two hours, whereas a more complex deployment may take four to eight hours.
The deployment requires at least one person, but for the VPN connection, it will require at least two for the testing. In terms of managing this solution, it depends on how many routers are on the North side of the network operation center.
What about the implementation team?
We provide training and certification to set up the router. Once it is deployed, we make sure that it is 100% working. Aside from the training, we provide a deployment manual that serves as a guide if there is ever a complex setup. It is something that engineers can follow to configure it.
What's my experience with pricing, setup cost, and licensing?
Huawei offers a cheaper enterprise router solution than Cisco.
Which other solutions did I evaluate?
When comparing Huawei to Cisco, the performance and the configuration are similar. The appliances have similar specifications, and the support is similar as well.
What other advice do I have?
Huawei Enterprise Routers perform well but there is always room for improvement.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT DevOps Engineer at Rpc Data
A cheap solution that is easy to configure and connect to access points
Pros and Cons
- "I use the product to connect to various access points to extend my network."
- "The internet speed reduces throughout the day. The tool is not stable."
What is our primary use case?
I use the product to connect to various access points to extend my network.
What needs improvement?
The internet speed reduces throughout the day. The tool is not stable.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
The tool is not stable.
What do I think about the scalability of the solution?
The product is stable since you can expand your network by connecting with other Huawei routers or other brand routers. I would rate the product's scalability an eight out of ten. I am the single person using the tool.
How was the initial setup?
There was a learning curve for me for the tool's setup since I have to go through its documentation.
What about the implementation team?
I did the tool's deployment myself without the need for a technical team.
What was our ROI?
We have seen ROI with the product's use.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing is yearly.
What other advice do I have?
I would rate the solution a nine out of ten. The product is cheaper and easier to configure.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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