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Mohamed-Mousa - PeerSpot reviewer
IT Manager at a media company with 201-500 employees
Real User
Top 10
Dec 25, 2023
Stable product with a responsive technical support team
Pros and Cons
  • "The initial setup is simple."
  • "The platform's price could be lower."

What is our primary use case?

We use HPE StoreOnce for data backup.

What needs improvement?

The platform's price could be lower. We export data from websites every week. The processing speed is very slow.

For how long have I used the solution?

We have been using HPE StoreOnce for a year.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

Buyer's Guide
HPE StoreOnce
June 2026
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,258 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have 300 HPE StoreOnce users. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support has a good response time. I reached out to them regarding a hard disk failure issue. They called me, understood the problem, and replaced the disk within two hours.

How was the initial setup?

The initial setup is simple. It requires administrative executives to work on the process and takes a day or two to complete.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten.

What other advice do I have?

I rate HPE StoreOnce an eight out of ten. It is a good solution in the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tahira Javed - PeerSpot reviewer
Presales Engineer at METCO
Reseller
Jul 27, 2023
Stable product with good features for data backup storage
Pros and Cons
  • "The product's most valuable feature is stability."
  • "The product's price could be better."

What is our primary use case?

We use HPE StoreOnce for data backup storage purposes.

What is most valuable?

The product's most valuable feature is stability.

What needs improvement?

The product's price could be better. 

For how long have I used the solution?

We have been HPE StoreOnce for five years.

What do I think about the stability of the solution?

It is a stable product. 

What do I think about the scalability of the solution?

The product is easy to scale. It is suitable for SMEs and large-scale enterprises as well.

How are customer service and support?

HPE StoreOnce's technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

It takes a week to install the product and requires one person to execute the process.

What about the implementation team?

We take help from HPE's technical services for the product's installation.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is medium. It could be improved. We purchase its yearly license. There is an additional cost for support services.

What other advice do I have?

I recommend HPE StoreOnce, especially for enterprises. It has more stability, extensive storage capacity, and less downtime. It's a good product for data backup storage. I advise small and medium companies to opt for less expensive solutions.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
HPE StoreOnce
June 2026
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,258 professionals have used our research since 2012.
Mostafa Atrash - PeerSpot reviewer
IT Infrastructur Section Head at Palpay
Real User
Top 20
May 19, 2023
Very efficient with great deduplication and encryption features.
Pros and Cons
  • "Has very good deduplication and encryption features."
  • "Hardware maintenance involves some downtime for backup destination storage which can be a problem for some."

What is our primary use case?

We use StoreOnce for backup storage, copying all backup data to it. We are customers of HPE. 

What is most valuable?

The main benefit for me is from the deduplication and encryption features. StoreOnce provides an efficient and solid storage-saving destination for backup. It has a catalyst feature supported by most backup solutions that provides duplication even before copying the data. It saves bandwidth on the fly and saves storage space. It does a good job. 

What needs improvement?

Hardware maintenance involves some downtime for backup destination storage. It could be a problem for some people. I'd like to see some improvement in terms of the high availability of computer resources required. In addition, extra security is always welcome. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The scalability depends on the module. They have a lot of modules for the product and some are expandable while others come with a specific maximum capacity.

How are customer service and support?

We receive good customer support. 

Which solution did I use previously and why did I switch?

In my previous job the company used Dell EMC Data Domain. It's also a good solution, but a little more complex in terms of configuration and installation. But it's a good working solution. 

How was the initial setup?

I find the initial setup straightforward. It helps to know something about infrastructure and network connectivity. It takes about half an hour to get it up and running and integrated with your backup solution. 

What was our ROI?

We've seen a return in that StoreOnce saves money by dedicating the data and saving storage.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable when you consider the benefits. We have a permanent license.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Carl Palapal - PeerSpot reviewer
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Reseller
Top 10Leaderboard
Apr 11, 2023
Easy to set up and has an impressive stability
Pros and Cons
  • "It is a very scalable solution."
  • "Its customer service could be faster."

What is our primary use case?

Our customers use the solution for data backup scenarios.

What is most valuable?

The solution's most valuable feature is the ability to write multiple data backups simultaneously.

What needs improvement?

They should improve the solution's pricing. Also, the customer support service could be faster.

For how long have I used the solution?

We have been using the solution for thirteen years.

What do I think about the stability of the solution?

The solution's stability is impressive; I rate it as a ten. We came across disk failure issues only once.

What do I think about the scalability of the solution?

It is a very scalable solution for SMEs. It is possible to store additional data on the server using it. I rate its scalability as a ten out of ten.

How are customer service and support?

I am satisfied with the solution's customer service, but they should respond faster. The last time we contacted them for some issue, they took around one week to resolve it.

How was the initial setup?

The solution's initial setup is pretty straightforward. I rate the setup process as an eight. The time required for deployment depends on the workload. As far as the integration part is concerned, it takes a day to complete.

What about the implementation team?

It requires two or three engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution's cost is above average. I rate its pricing as a seven. We purchase an annual subscription for its on-premises version. It is around 30% of the solution's cost. There are no additional costs apart from the standard license.

What other advice do I have?

The customers can raise the solution's maintenance ticket for three years initially. It requires one executive to complete the process. Apart from it, they can raise tickets for technical support as well.

I recommend the solution to others and rate it as a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Domenico-Vizzoca - PeerSpot reviewer
Delivery and Presales Manager at Harpaitalia italia
Real User
Nov 13, 2022
Quick configuration, highly scalable, and stable
Pros and Cons
  • "HPE StoreOnce works well, it is stable."
  • "The scalability of HPE StoreOnce is excellent."
  • "It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve."

What is most valuable?

The most valuable features of HPE StoreOnce are the single storage, disaster recovery, and configuration. Additionally, the feature to connect two stages together is useful.

For how long have I used the solution?

I have been using HPE StoreOnce for approximately 10 years.

What do I think about the stability of the solution?

HPE StoreOnce works well, it is stable.

What do I think about the scalability of the solution?

The scalability of HPE StoreOnce is excellent.

I am the only one using this solution in my organization. 

How are customer service and support?

It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to HPE StoreOnce.

How was the initial setup?

The initial setup of HPE StoreOnce is easy and the configuration is quick. It took 30 minutes to implement.

What other advice do I have?

I recommend this solution to others.

I rate HPE StoreOnce a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mansoor Hafeez - PeerSpot reviewer
Manager Information Technology Operations at a consumer goods company with 51-200 employees
Real User
Aug 17, 2022
Useful virtual drive, good support, and simple setup
Pros and Cons
  • "The most valuable feature of HPE StoreOnce is the virtual drive."
  • "The initial setup of HPE StoreOnce is simple."
  • "HPE StoreOnce could improve the capacity support."

What is most valuable?

The most valuable feature of HPE StoreOnce is the virtual drive.

What needs improvement?

HPE StoreOnce could improve the capacity support.

For how long have I used the solution?

I have been using HPE StoreOnce for approximately five years.

What do I think about the stability of the solution?

HPE StoreOnce is stable.

What do I think about the scalability of the solution?

HPE StoreOnce is scalable in general, but it all depends on your requirement. If this solution was to be used in a large environment with many queries it would have difficulties.

How are customer service and support?

I have used the support from HPE StoreOnce.

I rate the support from HPE StoreOnce a five out of five.

How was the initial setup?

The initial setup of HPE StoreOnce is simple.

What about the implementation team?

We did the implementation of HPE StoreOnce in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing schemes could improve in HPE StoreOnce and the price is high. They should reduce the price.

What other advice do I have?

I rate HPE StoreOnce an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marc Schreurs - PeerSpot reviewer
Founder & Owner at SAN Gateway
Real User
May 15, 2022
Easy to set up with great deduplication and easy expansion capabilities
Pros and Cons
  • "The solution is stable."
  • "It is an absolutely stable solution; we haven't had any issues, there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
  • "One item I wanted to see is SSD drives as a cache, and that was, for a time, still lacking in StoreOnce, however, they have done it now. It's not available yet, however, it will be shortly."

What is our primary use case?

We primarily use the solution for a backup. Today, we are using Micro Focus Data Protector, which is a former HPE product, however, we are migrating Convault.

What is most valuable?

There are a few great features. Obviously, deduplication is a big one. There are the catalyst stores that we are using. It's a feature that does what we need it to do. We've been using the 5100 for quite some time with a lot of success and no issues. However, we were looking, at first, at expanding, however, we couldn't expand them anymore as they were at end of life. Now we are looking at the new generation, the latest, 5260.

It is easy to set up the product.

The solution is stable. 

You can easily scale the solution.

What needs improvement?

I haven't come across any missing features.

One item I wanted to see is SSD drives as a cache. Data is taken in by the subsystem on SSD drives and as later on offloaded to spinning media. That was a feature that you could already see in primary storage, and that was, for a time, still lacking in StoreOnce, however, they have done it now. It's not available yet, however, it will be shortly.

For how long have I used the solution?

I, myself, worked for HPE for 34 years. Now, I'm working as an independent consultant. I'm working at a pharmaceutical company and they've been using it for four years.

What do I think about the stability of the solution?

It is an absolutely stable solution. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The solution is definitely scalable, to the extent that we need it. For our purposes, it is definitely scalable enough. It's modular enough. You can add, with the 5260, 192 terabytes of raw capacity that you can extend one shelf at a time.

How are customer service and support?

Technical support is helpful, however, an advantage that I have is that I know the company inside out. I still have contact with my former colleagues there. They do their job. They are helpful and responsive.

How was the initial setup?

The solution is easy to set up. It's not complex or difficult. I'd rate it nine out of ten in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

I'm not into financials. I'm a technical guy. I just help with planning and designing a solution, and then others decide on pricing and configuration. I'm working as an external consultant, therefore, I don't have any decision-making there. 

Which other solutions did I evaluate?

I don't have any practical experience with many other solutions. Coming out of HPE, going to work as an independent consultant in a company that is using a lot of HPE products, I'm obviously quite satisfied that they are using StoreOnce, and they will keep on using it. 

What other advice do I have?

In terms of the version we are using, we have the StoreOnce 5100 and now we're looking at the StoreOnce 5260.

I'd recommend the solution to others. It has the features that we require and the features that, are required by a lot of companies that have a lot of data today. It's all about data. Data requirements are booming in the primary storage market and storage subsystems. Obviously, to be protected, you need to back up the data. And there, it does what it needs to do. There are petabytes of user data that you can store on a terabyte type back up to the disk subsystem. 

That said, if you go to medium-sized companies or small-sized companies, probably there will be cheaper and smaller-scale options. For instance, the StoreOnce that we are using, are long connected, so they are accessed through the network, however, they're also connected through a SUMP, so a storage area network. That is something that you find mostly in the bigger companies that have the financial means to buy these types of subsystems. It would be depending on size and requirements. For bigger organizations, therefore, I would definitely advise they go for this product.

I would rate the product nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of cloud service. at a comms service provider with 51-200 employees
Real User
Top 20
Apr 17, 2021
Very reliable, good deduplication and compression ratio, and supports the HPE Catalyst protocol
Pros and Cons
  • "Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access."
  • "When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block. There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later."
  • "When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity."

What is our primary use case?

We use it for our virtual workload back up. We are also a service provider, and we provide backup assistance to clients. We use StoreOnce for that backup too.

What is most valuable?

Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access.

What needs improvement?

When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block.

There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later.

For how long have I used the solution?

I have been using this solution for a month. We bought it very recently.

What do I think about the stability of the solution?

It is a very reliable solution.

What do I think about the scalability of the solution?

You can't increase the hard disk size. We bought two units. We have one unit connected to another unit. We have got ample capacity so far, and there is no need to increase it.

Currently, we have around 15 users. We have bought it for the backup of our customers. When it comes to customers, there are hundreds of customers.

How are customer service and technical support?

They have been very responsive.

How was the initial setup?

It was very straightforward. We knew the requirements, so we segmented it as required.

What's my experience with pricing, setup cost, and licensing?

We have got a perpetual license, and we have access to all the features. 

If you are using cloud banks, you can store the internal data in HPE Cloud if needed. You can offload the data to the HPE Cloud. It is a licensed product. We have got around 10 TB of cloud bank storage with a one-time payment. We specifically took 10 TB for very critical offsite backups. We can also increase it in blocks if needed.

Which other solutions did I evaluate?

We evaluated EMC Data Domain. We decided to go with StoreOnce because it was more cost-effective and suitable for our budget. Its interface was also easy to use.

What other advice do I have?

I would recommend this solution. For higher data capacity, we can have around 90 terabytes, and roughly, we can take 75 terabytes of effective capacity. It can do deduplication. As per the papers, it will do 20:1, which may not be realistic, but we have seen 8:1 kind of deduplication. Even if it was 2:1, it will be 140. So, deduplication gives a massive capacity.

I would rate HPE StoreOnce a nine out of ten. It has been very good so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.