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PeerSpot user
ICT Manager at a non-profit with 51-200 employees
Real User
Provides High Availability Through VRRP And Configuration Synchronisation

What is most valuable?

Carers ACT operates a Skype for Business based call centre, which requires the use of a load balancer and reverse proxy for HTTP traffic for the front-end pools. HAProxy is able to fulfill both of these requirements.

In addition to these basic functions outlined above, Carers ACT also requires high availability and ease of configuration. HAProxy fulfills these additional requirements through providing high availability through VRRP and configuration synchronisation.

How has it helped my organization?

One of the core services that Carers ACT provides carers within the ACT region is both an advisory and respite support telephone service. Carers use this service to be connected to services, access both advice and support, as well as accessing respite services to assist them in their caring role. The Carers ACT Skype for Business implementation is being progressively re-architected to remove single points of failure, of which the load balancing role was one.

Carers ACT is also exploring innovative approaches to delivering services to carers who are unable to physically attend events, such as live streaming and providing online face to face contact. These new approaches are likely to be supported by the Carers ACT Skype for Business infrastructure. The implementation of the HAProxy load balancing solution will allow Carers ACT to begin to deliver these new services.

For how long have I used the solution?

Under a month.

What was my experience with deployment of the solution?

No. Carers ACT deployed a pair of clustered ALOHA Load Balancers and were able to migrate from our existing load balancing solution in under a week.

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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No. The implementation that Carers ACT undertook is focused on reliability over scalability. The throughput required is low, but reliability requirements are high.

How are customer service and support?

Customer Service:

From initial approach to the donation of licenses to Carers ACT was a short and a pleasant experience. HAProxy appear to have a solid customer service team who are able to escalate quickly and appropriately.

Technical Support:

Carers ACT did not require technical support during our deployment.

Which solution did I use previously and why did I switch?

Yes. As a non-profit charitable organisation, Carers ACT aims to reduce costs where possible to enable finances to be redirected to services for clients as far as possible. A reduction in overhead allows for an increase in value for our clients.

Carers ACT was facing a significant renewal cost for our existing load balancer solution, and approached HAProxy who generously offered a donation of this product for our use.

How was the initial setup?

HAProxy is definitely a power-user tool. It is enormously scalable and flexible, but this can come at the cost of usability. For anything other than a simple topology, editing configuration files rather than using graphical tools will be required.

This, in itself, is not necessarily a bad thing, but rather for the scenarios that HAProxy excels, an administrator should have intimate knowledge of their environment and have undertaken appropriate planning. The ability to have very low-level access to configuration within each load balancer allows for configuration and deployments that could be limited by GUI configuration tools.

What about the implementation team?

In-house.

What was our ROI?

Instant due to the donation of licensing from HAProxy.

Which other solutions did I evaluate?

Yes. HAProxy was chosen as it met our needs and because of the generous donation of an HA license pair by the HAProxy team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
System Administrator at a retailer with 1,001-5,000 employees
Vendor
Assists with bringing legacy systems in compliance with third party security requirements

What is most valuable?

I have found HAProxy's flexibility to be most valuable. HAProxy is highly customizable and will meet the business demands of most companies. It comes with plenty of load balancing algorithms and can act as a forward and reverse proxy.

How has it helped my organization?

HAProxy has assisted us with bringing legacy systems in compliance with third party security requirements.

What needs improvement?

The documentation is extremely detailed, but I think it could be restructured so it isn't so daunting for beginners.

For how long have I used the solution?

We have been using HAProxy in production for four months.

What was my experience with deployment of the solution?

None, so far.

What do I think about the stability of the solution?

None, so far.

What do I think about the scalability of the solution?

None, so far.

How are customer service and technical support?

Customer Service:

The customer service is great. I haven't had to open many service requests, but for the few I have opened, support has always responded quickly.

Technical Support:

Out of 1-10, a definite 10.

Which solution did I use previously and why did I switch?

We currently use F5 load balancers for our environment and we hope to switch to HAProxy in the very near future.

How was the initial setup?

Configuring our forward proxy was a little complex because it was my first time implementing such a solution. That being said, the people at HAProxy were more than willing to help me get the solution in place.

What about the implementation team?

Not applicable.

What was our ROI?

Undetermined at this time.

What's my experience with pricing, setup cost, and licensing?

Compared to solutions such as F5, Haproxy is much cheaper upfront and in yearly licensing fees.

Which other solutions did I evaluate?

We looked at NGINX and Squid.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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June 2025
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Real User
Cluster Solution Prevents Interruption of Service Caused By Inundation

What is most valuable?

The cluster feature. I use it for my second informatic room.

How has it helped my organization?

Four days ago, I had an inundation in my informatic room, and there was no interruption of service, because HAProxy is an excellent cluster solution.

What needs improvement?

While the product is quite perfect, it could use more supervision and be more active. Also, more simplicity, more peripherals, and more scalability.

For how long have I used the solution?

About five years.

What do I think about the stability of the solution?

Yes, the first time. I have an old VMware vCenter Server 6.0 . The VMware vCenter Server 6.0 cannot go with HAProxy. HAProxy developed a special feature for me to improve the function.

What do I think about the scalability of the solution?

No issues. I have about 500 users on HAProxy, which use a web server and mail server.

How are customer service and technical support?

No majors issues to contact them, but did contact them regarding questions about the product.

Which solution did I use previously and why did I switch?

I have used before a server from Microsoft, and a server is very slow as a solution.

How was the initial setup?

The product is very simple to install and to use.

Which other solutions did I evaluate?

Yeah, but I don't remember it, because the other product was very bad in comparison to HAProxy.

What other advice do I have?

The product is very simple and fast. It's a microchannel.

Try it and if you like it, you buy it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user707175 - PeerSpot reviewer
Production Engineering at a financial services firm with 201-500 employees
Real User
We have been able to achieve high performance load balancing in a short amount of time

What is most valuable?

The heavily tuned full stack (NIC, kernel, and user space) produces excellent performance. Their support is available for advanced troubleshooting.

How has it helped my organization?

We have been able to achieve extremely high performance load balancing in a short amount of time. As an example, using L4 mode, we routinely return more than 100 gigabytes per second of MySQL traffic, from a cluster of about 10 replicas.

What needs improvement?

The GUI is clunky and the on-board metric viewing solution is poor. We ship metrics off the appliance to InfluxDB (using CollectIT, which is bundled with the appliance), to view them directly with Grafana.

For how long have I used the solution?

We have used this solution for around five years.

What do I think about the stability of the solution?

During our seven years with these appliances, we have found some problems, typically under very extreme conditions. In each case, the issue was quickly escalated to a team led by the CTO at Aloha.

During one of these cases, they found three separate OpenSSL bugs, and one of them was not previously reported. We also moved to using Intel NICs. Our initial batch of appliances had a different manufacturer, which struggled when pushed to the line rate.

What do I think about the scalability of the solution?

Full layer 7 SSL termination is limited to a single core, which is a problem. We have worked around it terminating SSL on the back-ends, but this is not ideal.

How are customer service and technical support?

Technical support is truly exceptional. The initial layer is highly technical, and can reproduce problems and provide details. Serious issues are quickly escalated to the senior R&D team.

Which solution did I use previously and why did I switch?

We have moved all of our basic load balancing onto these devices. We previously used Citrix NetScalers, which were expensive, harder to configure, and more challenging to troubleshoot.

How was the initial setup?

The initial setup was trivial.

What's my experience with pricing, setup cost, and licensing?

Compared to the others in the market, such as Citrix and F5, the cost per performance for Aloha appliances is extremely low. In our experience, the performance and reliability is better.

Which other solutions did I evaluate?

We strongly prefer to go with Open Source solutions. We evaluated https://www.loadbalancer.org/ as well. We went with Aloha because of the in-house expertise that Aloha has. The primary developer of HAProxy works there.

What other advice do I have?

Go for it. These systems are exceptional.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user704013 - PeerSpot reviewer
Information Technology / Software Development with 501-1,000 employees
Real User
Reliability and transparency are the most valuable features

What is most valuable?

Reliability and transparency are the most valuable features.

How has it helped my organization?

This product is replacing another balancer which was not supported anymore. So, there is no major improvement for us.

In general, the improvement is in terms of the balancer sense which is moving from a single web server/single point of failure to using several back-end servers, that greatly improves the speed and reliable uptime.

What needs improvement?

I would improve the web-based UI, but it’s a matter of personal preference.

For how long have I used the solution?

I have used this solution for one year.

What do I think about the stability of the solution?

There were no stability issues, it’s a stable product.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The technical support is very good , they are quick and responsive, which is essential for any product to succeed in this market.

Which solution did I use previously and why did I switch?

Previously, we were using another product but it is no longer supported.

How was the initial setup?

For the most part, the setup is pretty straightforward. However, as I mentioned earlier, thanks to the very good and quick technical support, all the complex requirements that we had were resolved quickly.

What's my experience with pricing, setup cost, and licensing?

The pricing is good compared to the other similar products.

Which other solutions did I evaluate?

We evaluated at least four to five other products.

What other advice do I have?

It’s a reliable product with good technical support.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user702264 - PeerSpot reviewer
Engineering Systems Manager and Data Scientist at a marketing services firm with 201-500 employees
Vendor
Others should try it out, for sure. It’s a great solution backed by a very smart set of technical folks.​

What is most valuable?

  • Load Balancing. We run large scale, backend infrastructure, serving millions of queries per second with low latency requirements.

How has it helped my organization?

We expect to see the following improvements:

  • Software LB that can run on commodity hardware, on enterprise grade Linux OS distributions.
  • Simplifies our operations, improves our scalability, and lowers our costs.
  • Open Source, with an established community of users that we can leverage to operate and grow our deployments.

What needs improvement?

  • Availability of REST API for Configuration and Reporting
  • An even bigger suite of Load Balancing algorithms
  • Documentation

For how long have I used the solution?

In the process of deployment.

What do I think about the stability of the solution?

We are still in the process of rolling out our deployments and migrating our traffic.

What do I think about the scalability of the solution?

We are still in the process of rolling out our deployments and migrating our traffic.

How are customer service and technical support?

Excellent. Both their Professional Services and Support Engineers that we have been working with are dedicated, have a high degree of expertise in the software, and with the entire stack in general.

Which solution did I use previously and why did I switch?

Yes, Citrix Netscaler. We switched for the reasons above.

How was the initial setup?

Complex, but their technical staff has made excellent progress on our migration to date.

Which other solutions did I evaluate?

Other popular Load Balancer solutions out there

What other advice do I have?

Others should try it out for sure. It’s a great solution backed by a very smart set of technical folks.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2021271 - PeerSpot reviewer
Software Engineer at a non-profit with 1,001-5,000 employees
Real User
Top 20
Helps distribute the server load but has only the basic features
Pros and Cons
  • "The solution is effective in managing our traffic."
  • "The product does not have any new technologies."

What is our primary use case?

The solution is used for high availability. We use it for the backend to distribute the load.

How has it helped my organization?

We needed a simple proxy system that is open source. HAProxy was the most used tool for any issues that we ran into. We did not want to use something that was not used much so that we could fix the issues that came up.

What is most valuable?

The solution is effective in managing our traffic. The integrations work fine. It's a load balancer. There's no need for complex integration. We hit it, and it balances the load in the servers that we assigned to it.

What needs improvement?

The product has the basic foundations of any load-balancing product. It is simple and basic. The product does not have any new technologies.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The tool seems very stable. I have not heard of the infrastructure team having any issues with it.

What do I think about the scalability of the solution?

The tool is scalable. We have everything we need.

What's my experience with pricing, setup cost, and licensing?

The product is open source.

What other advice do I have?

There are better tools, but the product does the job well. All my colleagues know the tool and have used it. I recommend the product to others. Companies that have complex environments must not choose HAProxy. Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abduh  Rumfot - PeerSpot reviewer
It Security Consultant at juke
Real User
Scalable and inexpensive although stability can falter with high traffic levels
Pros and Cons
  • "Scalable and inexpensive."
  • "The visibility could be improved."

What is our primary use case?

The primary use case of HAProxy is for load balancing. 

What is most valuable?

This product is scalable and inexpensive. 

What needs improvement?

The visibility could be improved. Stability can falter when there is a lot of traffic. End-to-end connections are limited. 

What do I think about the stability of the solution?

Stability could be improved. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is good, it's provided to us by the distributor. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are inexpensive. 

What other advice do I have?

I rate this solution six out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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Updated: June 2025
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