I use the tool for vulnerability assessment and testing.
QA Engineering Lead at a tech services company with 1-10 employees
Has a variety of programs but needs to implement AI to reduce duplicates
Pros and Cons
- "The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites."
- "Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports."
What is our primary use case?
What is most valuable?
The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites.
What needs improvement?
Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports.
For how long have I used the solution?
I have been using the product for one and a half years.
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HackerOne
February 2026
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What do I think about the stability of the solution?
The tool is stable and has only minor bugs.
What do I think about the scalability of the solution?
The solution is only scalable for registered users, not for mass people.
What's my experience with pricing, setup cost, and licensing?
The solution is free.
What other advice do I have?
Integrating HackerOne into existing security protocols is impossible because it's just a platform. I rate the overall solution a six out of ten. For beginners, HackerOne is quite intuitive if you know the basics. You can easily create an account and start exploring different things.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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