What is our primary use case?
The Google Cloud Platform Cloud Identity-Aware Proxy is utilized to store not only backup files but also actively used files. By storing all my files in Google, I am able to access them from any location as long as I have an Internet connection. One aspect that I appreciate about Google is the consistency of its apps for connecting to Google Drive across all platforms. This uniformity ensures that the functionality is the same regardless of the device being used, making it convenient to work with my files from any device.
For online teaching purposes, I employed the Google Cloud Platform Cloud Identity-Aware Proxy which proved to be user-friendly for my students to learn and navigate. It also proved to be an excellent platform for collaborative projects, even when individuals were unable to meet in person.
What is most valuable?
The most valuable features of the Google Cloud Platform Cloud Identity-Aware Proxy are file storage, a collaborative environment, and easy access.
What needs improvement?
Google Cloud Platform Cloud Identity-Aware Proxy has certain limitations as a document or file management system, especially for non-workspace accounts. Manual management is required for most actions, and group management can be challenging. The process of managing permissions individually is time-consuming and not very efficient. For education purposes, the collaboration tools for working on files, assignments, and groups need improvement. The existing tools are inadequate and can be difficult to work with. Additionally, the grading books for teachers are not very useful and require improvement.
For how long have I used the solution?
I have been using the Google Cloud Platform Cloud Identity-Aware Proxy for more than 10 years.
What do I think about the stability of the solution?
The stability of the Google Cloud Platform Cloud Identity-Aware Proxy is excellent. In my 10 years of using the solution, I have only had it go down twice.
What do I think about the scalability of the solution?
Google Cloud Platform Cloud Identity-Aware Proxy is scalable. My university used it for 50,000 people using it.
We have 110 people using the solution in my organization.
How are customer service and support?
I have used support once. The free version of the Google Cloud Platform Cloud Identity-Aware Proxy is subpar since there is no tech support available. Conversely, the paid version is exceptional with prompt and effective customer support.
Which solution did I use previously and why did I switch?
I have used Box, Dropbox, and a home file server. I switched to the Google Cloud Platform Cloud Identity-Aware Proxy because my university used it and I did not want to use multiple solutions. Additionally, the others were more expensive.
How was the initial setup?
The initial setup of the Google Cloud Platform Cloud Identity-Aware Proxy is easy. However, it can be confusing for students because the help files could improve.
To sign up for personal Google One or Google Workspace, you can easily do so and make the payment on your own. However, for educational purposes, the process is more involved. You need to have a Google representative come out and give a presentation, and you have to learn the mock management which requires more effort.
What about the implementation team?
A single individual can deploy the personal version of the Google Cloud Platform Cloud Identity-Aware Proxy. However, the education version requires assistance from Google or must be done by them.
What's my experience with pricing, setup cost, and licensing?
The solution is inexpensive for personal use.
What other advice do I have?
We have one IT administrator for the maintenance of the solution.
Google Cloud Platform Cloud Identity-Aware Proxy is good for teamwork but not for an enterprise solution. It does not have business features.
I rate Google Cloud Platform Cloud Identity-Aware Proxy a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.