Usually, our customers have security devices for the network. We always suggest Fortinet to them, and depending on the number of users, we suggest different versions. If it's a new setup, then we provide FortiAP and FortiSwitch.
Director of Communications and Data Management at a tech services company with 11-50 employees
A simple and easily available solution that is easy to use and provides good technical support
Pros and Cons
- "The solution is very simple, and it's very easily available."
- "The product must improve its prices."
What is our primary use case?
What is most valuable?
We don't need a controller to control the access points. The solution is very simple, and it's very easily available. It has simple configurations and is easy to use. It is easy to set it up.
What needs improvement?
The product must improve its prices.
For how long have I used the solution?
I have been using the solution for three and a half years.
Buyer's Guide
Fortinet FortiSwitch - Secure Access
December 2025
Learn what your peers think about Fortinet FortiSwitch - Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution’s stability is great. Since Fortinet is a security product, any Fortinet device is secured well. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is very scalable. I rate the scalability an eight out of ten. Our customers are SMBs.
How are customer service and support?
Technical support is perfect. The technical team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy and straightforward. It takes around half an hour to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten on a scale of one to ten, where one is cheap and ten is expensive.
Which other solutions did I evaluate?
Sophos is a competitor. However, we mainly use Fortinet.
What other advice do I have?
The tool has high availability and easy configurations. It has multiple features and is a secure product. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Security Engineer at a tech services company with 11-50 employees
Manageable and easy to set up but needs to integrate with different platforms
Pros and Cons
- "It is easy to set up."
- "I'd like to see more integration with different platforms."
What is our primary use case?
It's not fully for Secure Access, it's just for LAN Access. It's just to give access to the local LAN user. It's primarily used for this concern.
What is most valuable?
FortiSwitch is manageable. We can manage it via FortiGate. And FortiSwitch can participate in the Fortinet security fabric. We can deploy the fabric as well. It is the main feature we use for managing FortiSwitch.
It's stable.
The solution is reliable.
It is easy to set up.
The technical support is helpful.
We find the pricing to be less expensive than Cisco.
What needs improvement?
Some people know Cisco or other products when they were doing university or studies, so they feel more confident with them rather than FortiSwitch. This is a barrier.
Most people know Fortinet as a security product bundle, and if you tell them to opt for FortiSwitch, it's a little bit complicated for them to swap their Cisco product for Fortinet.
I'd like to see more integration with different platforms.
For how long have I used the solution?
We deployed the solution about five years.
What do I think about the stability of the solution?
The solution is stable and reliable. We deployed it five years or so ago and still have not had a problem. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is pretty simple to scale.
Fortigate can manage FortiSwitch, and there are a lot of things that you can do with your FortiGate at configuration. When you have to deploy FortiSwitch, you just need to plug it in, push the configuration from FortiGate, and go.
We are not using FortiSwitch as a company. We have a lot of clients using it. However, we only use FortiSwitch for clients that already have a Fortinet product to have the benefits of the Fortinet fabric. We have about five customers using FortiSwitch.
How are customer service and support?
We don't use tech support often since we already are an integrator and we have expertise in it. For cases where we need support, like the RMA or things like that, support is pretty simple, quick, and fast.
Which solution did I use previously and why did I switch?
FortiSwitch is not our primary choice in terms of a switch. We often use Cisco Switch, however, sometimes we also use FortiSwitch.
How was the initial setup?
The initial setup is straightforward. It's not overly complex. We have a lot of experience with Fortinet products, so with FortiSwitch, the experience is good. We know it well, which makes it easy to deploy.
It's easy to set up. It is really simple and quick. We can deploy it in maybe one or two hours if we do all the engineering stuff beforehand.
What about the implementation team?
I'm an integrator. I can deploy the solution easily myself.
What's my experience with pricing, setup cost, and licensing?
The solution is less expensive than, for example, Cisco.
We pay for licensing on a yearly basis.
I'd rate the solution three or four out of five in terms of affordability.
What other advice do I have?
I would recommend people to use FortiSwitch as it is less expensive than other products. They can use it with FortiGate. It will be pretty simple if they already have experience with FortiGate. FortiSwitch provides a lot of companies with big enterprise functionality, and it is less expensive than products like Cisco Switch.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Fortinet FortiSwitch - Secure Access
December 2025
Learn what your peers think about Fortinet FortiSwitch - Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Sales engineer/Technical support engineer at a tech services company with 201-500 employees
Is stable, scalable, and can help lower the cost of management
Pros and Cons
- "The most valuable feature is the breakability after integration with the FortiGate firewall."
- "The central management needs improvement. The initial setup could be easier."
What is most valuable?
The most valuable feature is the breakability after integration with the FortiGate firewall.
What needs improvement?
The central management needs improvement.
The initial setup could be easier.
For how long have I used the solution?
I've been using this solution for about two years.
What do I think about the stability of the solution?
Up to the present, it has been a stable solution.
What do I think about the scalability of the solution?
It is easy to scale. We have about 3 to 400 users and plant to increase the number of users.
How are customer service and support?
I would rate technical support at nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to Fortinet FortiSwitch Secure Access because it can integrate to the firewall in FortiGate. This means that we can centralize the management console on the firewall to manage the security and network on one brand. It lowers the cost of management.
How was the initial setup?
The initial setup is a little complex. It takes about five minutes for one device.
You will need five engineers for deployment and maintenance.
What about the implementation team?
We implemented it through an in-house team.
What's my experience with pricing, setup cost, and licensing?
We have an annual licensing cost. There are no additional costs.
What other advice do I have?
I would rate Fortinet FortiSwitch Secure Access at eight on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Administrateur at a tech services company with 51-200 employees
Excellent security switch and better deployment than its competitors
Pros and Cons
- "The most valuable feature is the security switch."
- "An area for improvement would be the segmentation and network in logic networks."
What is most valuable?
The most valuable feature is the security switch. The deployment is also better than competitors like Cisco and HP.
What needs improvement?
An area for improvement would be the segmentation and network in logic networks. In the next release, I would like to see a new dashboard with more information.
For how long have I used the solution?
I've been using this solution for three months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This solution is easy to scale.
How are customer service and support?
Fortinet's technical support is good.
How would you rate customer service and support?
Positive
What other advice do I have?
I would give this solution a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Security Advisor at a computer software company with 11-50 employees
Scalable, beneficial management, but stability and price could improve
Pros and Cons
- "Fortinet FortiSwitch - Secure Access has good scalability."
- "The range of products could improve from Fortinet FortiSwitch - Secure Access."
What is most valuable?
The management from Fortinet FortiSwitch - Secure Access is very good.
What needs improvement?
The range of products could improve from Fortinet FortiSwitch - Secure Access.
For how long have I used the solution?
I have been using Fortinet FortiSwitch - Secure Access for approximately five years.
What do I think about the stability of the solution?
The stability of Fortinet FortiSwitch - Secure Access could improve.
What do I think about the scalability of the solution?
Fortinet FortiSwitch - Secure Access has good scalability.
Which solution did I use previously and why did I switch?
We have used other solutions, such as Cisco.
How was the initial setup?
The deployment of Fortinet FortiSwitch - Secure Access is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could improve, it is expensive.
What other advice do I have?
I rate Fortinet FortiSwitch - Secure Access a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Firewall Engineer at a marketing services firm with 1-10 employees
Stable, scalable, and good technical support
Pros and Cons
- "The technical support has been very good."
- "The installation is not difficult. However, some features have to be activated from the CLI."
What is our primary use case?
We use Fortinet FortiSwitch - Secure Access for enhanced network security.
For how long have I used the solution?
I have been using this solution for approximately one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
We have between 100 and 1,000 users using the solution in my organization.
How are customer service and technical support?
The technical support has been very good.
How was the initial setup?
The installation is not difficult. However, some features have to be activated from the CLI.
What about the implementation team?
I did the implementation of the solution.
We have one technician who can operate the solution.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiSwitch - Secure Access requires a license and the price is expensive.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiSwitch - Secure Access a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Encargado de operaciones TIC at a government with 1,001-5,000 employees
Good integration and VPN with reliable performance
Pros and Cons
- "It can integrate well with other Fortinet products."
- "The security of the solution could be a bit better."
What is most valuable?
Fortinet is working well for us overall. It can integrate well with other Fortinet products.
All the parts of VPN are working well. The performance has been reliable.
What needs improvement?
The security of the solution could be a bit better. We've tried to mobilize the infrastructure of the network, however, with security, it's tricky.
We've had issues with faulty switches. Right now we have only two firewalls and we're trying to change to a new firewall and fix a faulty switch. We're looking to change in the next three to six months to help us move away from faulty lines.
The fiber optic switch needs to be changed a bit. The specifications need to be adjusted.
Which solution did I use previously and why did I switch?
We are also using Aruba, although we are considering switching over completely to Fortinet.
What other advice do I have?
We're customers and end-users. We buy the product and arrange an online portal for customers.
We are going to upgrade some of our switches from 300, which we have, to the 300E.
In general, I would rate the solution at a ten out of ten. We're mostly happy with it, although we've had some issues.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
vice president at a computer software company with 51-200 employees
Offers better insight into what's going on in our customer's network
Pros and Cons
- "The most valuable feature would be network management, separating the network management component from security. It can do both but we promote it on its own. It's a good solution to do network management."
- "It could be simpler but compared to the competition, it's not so bad."
What is our primary use case?
Our customers use Secure Access to capture log files of many different vendors out there. They're looking at their network, wireless servers, and anything that can capture log files. It seems to be one of the more cost-effective solutions.
How has it helped my organization?
It offers better insight into what's going on in our customer's network and faster resolution for issues that are happening. It helps our customers find out what's going on.
What is most valuable?
The most valuable feature would be network management, separating the network management component from security. It can do both but we promote it on its own. It's a good solution to do network management.
Secure Access is a strong platform. It's very user-friendly.
For how long have I used the solution?
I have around two years of experience with FortiSwitch Secure Access. We deploy it 80% on-prem.
What do I think about the stability of the solution?
The stability is pretty good.
What do I think about the scalability of the solution?
Scalability is also pretty good. Our clients are generally SMB.
How are customer service and technical support?
I would give their support an eight out of ten.
How was the initial setup?
The initial setup is somewhere between straightforward and complex. It takes just a couple of days to a few weeks depending on what you're doing.
It could be simpler but compared to the competition, it's not so bad.
What other advice do I have?
I am a big supporter of Secure Access.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Fortinet FortiSwitch - Secure Access Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
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