I find their logging a little bit trickier to manage. The logging of events is broken up into a lot of different categories. Instead of breaking up my logs into several different places, I personally like to have all the events in one spot and then filter them down. In particular, I find that troubleshooting on Fortinet takes a little bit longer just because of those functional breakups in the logs.

We are in the education space. We use more specific education-based reporting. It's useful for us but if it had more educational reporting, it would good. It's not necessarily lacking but it's an area that could get better.

If we had more throughput requirements, a bigger model would be useful.

A lot of things could be improved. 

For example, right now, it's going through an iteration of change. The most recent version, which needed a whole new rebuild, is much more improved. Version seven and above is much more improved and much more stable from our testing. However, they could continue to refine it. 

If you are a very small company or a person on your own, it's harder to get any response from technical support. 

Fortinet FortiPortal could improve by providing a learning portal and better security.