I am using the Forescout Platform for access control, a central management dashboard of all endpoints, and blocking.
Senior Information Security Engineer at United Bank for Africa
Highly customizable, flexible, and helpful support
Pros and Cons
- "The most valuable feature of the Forescout Platform it's highly customizable and flexible."
- "If older network devices are used there can be some compatibility issues while using the Forescout Platform. Additionally, if the switches that are deployed in your infrastructure are not captured properly to the endpoints there might be some difficulties with Forescout Platform trying to monitor the network traffic. Traffic management is an area the vendor should work on."
What is our primary use case?
What is most valuable?
The most valuable feature of the Forescout Platform it's highly customizable and flexible.
What needs improvement?
If older network devices are used there can be some compatibility issues while using the Forescout Platform. Additionally, if the switches that are deployed in your infrastructure are not captured properly to the endpoints there might be some difficulties with Forescout Platform trying to monitor the network traffic. Traffic management is an area the vendor should work on.
For how long have I used the solution?
I have been using the Forescout Platform for approximately four years.
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What do I think about the stability of the solution?
I rate the stability of the Forescout Platform a seven out of ten.
What do I think about the scalability of the solution?
We have security engineers and support workers using the solution.
I rate the scalability of the Forescout Platform a seven out of ten.
How are customer service and support?
I rate the support of the Forescout Platform a seven out of ten.
How was the initial setup?
The time frame for the implementation can vary depending on what needs to be configured. It is important to have support from the vendor for the setup, it is not easy.
What about the implementation team?
We used assistance support for the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is not priced low. There are no hidden costs.
I rate the price of the Forescout Platform a seven out of ten.
What other advice do I have?
One support person is enough for the maintenance of the solution if everything was set up correctly.
I would recommend this solution to others.
I rate the initial setup of the Forescout Platform an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Chief Information Officer at Amarel Ltd.
Robust solution with great asset management
Pros and Cons
- "Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network."
- "Forescout Platform isn't cheap, but it's the best solution for the environment I'm dealing with."
- "Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."
- "Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."
What is our primary use case?
I use Forescout Platform in the construction industry to monitor connections to our cloud for ERP and file services.
How has it helped my organization?
Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network.
What is most valuable?
Forescout Platform's best feature is asset management.
What needs improvement?
Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns.
For how long have I used the solution?
I've been using Forescout Platform for about half a year.
What do I think about the stability of the solution?
Forescout Platform is stable.
What do I think about the scalability of the solution?
Forescout Platform is scalable.
Which solution did I use previously and why did I switch?
I previously used Portnox and ISE.
How was the initial setup?
Forescout Platform is very complex to implement because it has a lot of features, and all of them need to be configured.
What about the implementation team?
We used a third-party team.
What's my experience with pricing, setup cost, and licensing?
Forescout Platform isn't cheap, but it's the best solution for the environment I'm dealing with. We paid between $20,000 and $25,000 for a three-year license with maintenance.
Which other solutions did I evaluate?
I evaluated FortiNAC, and Forescout Platform is more robust and advanced.
What other advice do I have?
I'd give Forescout Platform a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Forescout Platform
March 2026
Learn what your peers think about Forescout Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
Pre-Sale Consultant at Yip In Tsoi Co., LTD.
Does not require upgrades to existing networks and integrates with products from multiple vendors
Pros and Cons
- "I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks."
- "If you are looking for a NAC solution and you want to integrate the existing network infrastructure without upgrades or without replacing existing devices, then you should go with Forescout."
- "Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting."
- "Other solutions have TACACS+, but Forescout does not."
What is our primary use case?
Mostly, I use this solution for endpoint compliance, antivirus updates to block malicious traffic access to the internal network, and for visibility, to see who is connected to the network and the infrastructure.
What is most valuable?
I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks.
What needs improvement?
Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting.
For how long have I used the solution?
I've been working with this solution for around two years.
What do I think about the scalability of the solution?
The scalability varies. If you have 1000 endpoints, Forescout recommends the 2000 endpoint plan. Depending on the scalability you choose, the hardware and license can be extended.
We currently have three people who use this solution, including an
IT security person, an administrator, and a technical person.
How are customer service and support?
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used ActiveCare Advanced for technical support requests, and they have responded depending on the severity and also my support plan.
How was the initial setup?
With regard to initial setup, it can take a bit to customize policies. Forescout requires in-depth knowledge to customize policies to monitor endpoint visibility.
It takes around one or two hours to deploy the software and have it up and running. This includes configuration and integration with the existing network. Customization takes a long time because some departments require more customization.
What about the implementation team?
I had a consultant do the deployment, and it could have been better.
What's my experience with pricing, setup cost, and licensing?
You can have a flexible license depending on your environment.
What other advice do I have?
If you are looking for a NAC solution and you want to integrate the existing network infrastructure without upgrades or without replacing existing devices, then you should go with Forescout. Also, if you don't want to run an agent in the endpoint, Forescout is the way to go because it does not require an agent. It is optional. If you are concerned about having to run too many agents in your endpoint and don't want to add an another agent, this solution is a good choice.
Because Forescout has flexible integration and flexible pricing, I would give it a general rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, International IT Infrastructure Support & Information Security at a manufacturing company with 1,001-5,000 employees
Beneficial viability, easy to manage, and highly scalable
Pros and Cons
- "The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain."
- "The most valuable features of the Forescout Platform are ease of management and outstanding visibility, and the visibility is simple to obtain."
- "Forescout Platform could improve the costs of integrations."
- "We need to pay for integration for each integration that we want to do and there is an additional license fee."
What is our primary use case?
I had to gain visibility across my network and be able to block any unknown device connected to my network and this is what I use Forescout Platform for.
What is most valuable?
The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain.
What needs improvement?
Forescout Platform could improve the costs of integrations.
For how long have I used the solution?
I have been using the Forescout Platform for one year.
What do I think about the stability of the solution?
The stability of the Forescout Platform is good.
What do I think about the scalability of the solution?
Forescout Platform can scale very easily. You can deploy as many servers as you want, and it's highly scalable. There is console to manage all the Forescout servers which make for easy scalability.
Forescout Platform is used by only the network and security administrators. There is a total of 10 people using it.
How was the initial setup?
Forescout Platform is very simple to deploy. We did the deployment within a few hours, and I gained visibility at the end of the day. I had visibility across my whole network.
What about the implementation team?
Forescout Platform does not require a lot of maintenance. It is a low-maintenance platform.
What's my experience with pricing, setup cost, and licensing?
We need to pay for integration for each integration that we want to do and there is an additional license fee. This adds more costs. It is not something that anyone can afford. If you want to integrate this with a lot of other tools, it can be costly.
The initial cost of the Forescout Platform was $200,000 for three years. There are only additional costs for upgrades.
What other advice do I have?
My advice to others is to use the Forescout professional services. They are offering a fixed price to deploy the solution, and it's major pain relief as you are talking with experts committed to achieving your objectives.
I rate Forescout Platform a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of data centers at a non-profit with 10,001+ employees
Excellent support, reliable, and received return on investment
Pros and Cons
- "Forescout Platform is stable, it is great."
- "There are two main solutions in the market, Cisco ISE, and Forescout Platform; if we compare both of them, the Forescout Platform is best."
- "Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made solutions. They do not have any integration with S33 which is a switch. They do not have good integration with new solutions in the market. They do integrate well with Rocket, Cisco, Juniper, and quite a few more but they could expand the integration."
- "Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made and other market solutions; they do not have any integration with H3C, RUCKUS Switching, Lenovo, CommScope, IBM Switching, etc., and they do not have integration with new solutions in the market."
What is our primary use case?
We are using the Forescout Platform for controlling the access to the network for devices.
What needs improvement?
Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made and other market solutions. They do not have any integration with H3C, RUCKUS Switching, Lenovo, CommScope, IBM Switching etc. which are network/Communication Brands. They do not have integration with new solutions in the market. They do integrate well with Brocade, Cisco, Juniper, and quite a few more but they could expand the integration.
For how long have I used the solution?
I have been using the Forescout Platform for approximately three years.
What do I think about the stability of the solution?
Forescout Platform is stable, it is great.
What do I think about the scalability of the solution?
The stability of the Forescout Platform is good.
How are customer service and support?
I had an issue with the license at the beginning but the support fixed the situation promptly the same day.
I rate the support from Forescout Platform a five out of five.
Which solution did I use previously and why did I switch?
There are two main solutions in the market, Cisco ISE, and Forescout Platform. If we compare both of them, the Forescout Platform is best. The solution is top of the line. If someone wants to choose a NAC solution, I will definitely recommend it.
What was our ROI?
We needed this solution for our organization, it was essential. We have received a return on investment.
Which other solutions did I evaluate?
What other advice do I have?
I would recommend this solution to others, it is the best in the market at this time.
I rate Forescout Platform a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager at Hyundai Motor India Ltd
Helpful support, comprehensive, and simple configuration
Pros and Cons
- "Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive."
- "My advice to others is Forescout Platform is a good solution; it's fairly simple to deploy in an environment, far better than the other products in which we have done a POC, and has good stability and performance."
- "Initially, the implementation of the Forescout Platform took some time to figure out. The reason is we are a manufacturing unit and we have certain silos that are insulated areas where certain systems will not connect to the internet or to the LAN. Since there are many parts of it, we have to have an inclusive view of all those systems. It took a while for us to initially implement, but after a few months, everything worked well."
- "Initially, the implementation of the Forescout Platform took some time to figure out."
What is most valuable?
Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive.
We have visibility of all the hidden assets and there are various versions of implementations of an AV in our environment. From the Forescout Platform, we have clarity of the device, and all the different versions reported in a simple dashboard. The number of attacks has been minimal. After this installation, we didn't have any kind of noticeable incident.
For how long have I used the solution?
I have been using the Forescout Platform for approximately one year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Forescout Platform is scalable.
We have approximately 4,000 people using the solution in my organization.
How are customer service and support?
We have used the support and it has been good. However, sometimes we have missed them because of the timezone difference.
I rate the support from Forescout Platform a four out of five.
Which solution did I use previously and why did I switch?
We have previously used Symantec Mac. We switched to the Forescout Platform because Symantec has certain inhibitions. Symantec doesn't have an agentless implementation and they don't have a roadmap.
I have done many POCs with many similar solutions, such as Aruba ClearPass and Cisco ISE.
The implementation of Aruba ClearPass was very difficult. When we tried other solutions, the initial learning is difficult and takes a lot of time. Forescout Platform has been straightforward to use.
Cisco ISE has a very difficult integration for us.
How was the initial setup?
Initially, the implementation of the Forescout Platform took some time to figure out. The reason is we are a manufacturing unit and we have certain silos that are insulated areas where certain systems will not connect to the internet or to the LAN. Since there are many parts of it, we have to have an inclusive view of all those systems. It took a while for us to initially implement, but after a few months, everything worked well.
What about the implementation team?
We have a help desk team for support of this solution. We have a few security people to handle it. We don't require that much of people for maintenance.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable. We have paid for the license for five years. We have integration with Symantec AV for orchestration, and we have an additional license.
What other advice do I have?
My advice to others is Forescout Platform is a good solution. It's fairly simple to deploy in an environment, far better than the other products in which we have done a POC, has good stability and performance.
I highly recommend it.
I rate Forescout Platform a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Chief Technology Officer at Mehbub General Trading PLC
A stable and scalable tool that is very easy to work with and easy to deploy
Pros and Cons
- "The product is very easy to work with and easy to deploy."
- "The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems."
What is most valuable?
The most valuable feature of the solution is that it is not dependent on whatever suite or product you use.
The product is very easy to work with and easy to deploy.
What needs improvement?
Weaknesses of the product are usually present from the side of vendors. In the case of Cisco's vendors, they do have a presence in the South African region. The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems. Though they offer support, Forescout Platform does not offer a vendor like other products do for even East Africa ensuring they deliver better services to their customers. The aforementioned area can be considered for improvement.
Maybe integration with or onboarding an XDR solution is something I would like to see in future product releases.
For how long have I used the solution?
I have experience with Forescout Platform for about three years. My company has a partnership with Forescout. We are also resellers of Forescout.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
I can recommend the solution to medium and enterprise-sized companies. I recommend an open-source product over Forescout Platform to small businesses.
How are customer service and support?
The solution's technical support can onboard more users. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
An advantage of Forescout Platform is that it is easy to deploy.
The deployment process took around a week.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is reasonable. Considering the deployment or the professional service, on the other side, along with the basic service, which was a bit technical, with the product and the licenses, Forescout Platform can compete with other products.
What other advice do I have?
My company does help our customers manage Forescout Platform.
I would definitely recommend the solution to those planning to use it.
Overall, I rate the solution a nine and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Great plug-in integration but tech support needs improvement
Pros and Cons
- "Forescout Platform's best feature is plug-in integration."
- "Forescout Platform's technical support is slow to respond and could be more knowledgeable."
What is our primary use case?
I primarily use Forescout Platform for its wireless functionality, predictive functionality, and NetFlow feature.
What is most valuable?
Forescout Platform's best feature is plug-in integration.
What needs improvement?
Forescout Platform's technical support needs to be improved - it could be faster, and its team could be more knowledgeable.
For how long have I used the solution?
I've been using Forescout Platform for five or six years.
What do I think about the stability of the solution?
There are some problems with Forescout Platform's stability, but compared to its competitors, it performs well.
What do I think about the scalability of the solution?
There are no problems with Forescout Platform's scalability.
How are customer service and support?
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Forescout Platform is on the expensive side.
What other advice do I have?
I would recommend Forescout Platform for smaller businesses but not for large ones. I would give Forescout Platform a rating of seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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