CrowdStrike Falcon Cloud Security Reviews and Pricing

Alvaro De Leon

Infrastructure and Support Supervisor at a healthcare company with 501-1,000 employees

Apr 20, 2023

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Stable solution and good documentation available

Pros and Cons

"The initial setup is easy ."

"Different file options should be available, and clients should be able to select from the options."

What is our primary use case?

We use both codes for endpoint security and service key.

What is most valuable?

In our case, there are different features, including the console in the cloud, with records and device records. And we work with them, and basically, the cloud vendors.

What needs improvement?

There is room for improvement in the application; one way to improve it is to give the client the ability to choose from different colors. Different file options should be available, and clients should be able to select from the options. This feature is currently limited due to the same company designing and implementing the application.

For how long have I used the solution?

I have been using this solution for one year.

Buyer's Guide

CrowdStrike Falcon Cloud Security

June 2026

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What do I think about the stability of the solution?

It is a stable product. It's easy to try to learn and understand how to use the product. So, there are no downtimes.

What do I think about the scalability of the solution?

It is a scalable product. There are many documents available about the different files on CrowdStrike, watching videos helps in scaling the solution better.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy because there is documentation about the different files. I would rate the setup a seven out of ten.

What other advice do I have?

Based on my personal experience, I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Wilson Chong

IT Manager Azure Pacific at Talon International

Aug 13, 2024

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An expensive solution that has wasted money with 'Blue Screen of Death'

Pros and Cons

"We like the solution's management and monitoring tools for our network. We use it to monitor our network between workstations and outside our organization. The AI provides useful visualizations of our network on a dashboard."

"The tool is expensive."

What is most valuable?

We like the solution's management and monitoring tools for our network. We use it to monitor our network between workstations and outside our organization. The AI provides useful visualizations of our network on a dashboard.

What needs improvement?

The tool is expensive.

For how long have I used the solution?

We started using the product early this year.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is very expensive for us. Last month, we had a big issue that took much time and money to resolve. It slowed down our business and required our management team to get involved. We had a problem similar to the "Blue Screen of Death" issue many US companies faced. This incident used up many of our IT resources in just a few months. That's why we're looking for a replacement tool now.

It costs us about 400,000 US dollars, and we also spend about 10,000 US dollars more on other security products.