Cornerstone Learn Reviews

We are a solution provider and Saba Cloud is one of the products that we implement for our clients. Our customers include banks, as well as other companies.

The Saba learning management system (LMS) is quite good.

The platform includes a communication platform that uses social media, where users can use it to communicate with each other. They can create groups, have discussions, and so forth.

The Meeting feature is similar to a conference call facility that can be used for virtual meetings.

Distance learning, online assessment, and career planning features are very useful.

The user interface is in need of improvement.

Reporting and analytics capabilities could be more flexible.

The platform is more useful for a corporate team program rather than for individual users, which is something that could be improved.

Better support for iOS is needed.

We have been working with Saba Cloud for about three years.

Saba Cloud is very stable.

This is a very scalable solution and the performance is not an issue. It also supports mobile devices.

Online technical support is good but offline technical support can be improved a little bit.

I have worked with similar solutions in the past and I think that for a corporate setting, Saba is the best. 

In my former company, we used the SAP SuccessFactors product. Compared to SAP, Saba is very reasonably priced. I also find that their platform is not as good as Saba. If I were rating SAP then I would score it a six out of ten.

The price is very reasonable, considering the quality.

One of the good things with Saba is that they have money and time management in one platform. They have experts around the globe and take input from the users. It is quite easy to use, yet also quite powerful, and because the systems are integrated you don't have to manage two different ones. For example, if you need financial and time management reports then they are all in one place.

I would rate this solution an eight out of ten.

In my current organization, we use Cornerstone strictly as a learning management system. We use it to deploy all of our compliance training, which includes IT compliance, corporate compliance, and human resource compliance. We have a lot because, in our industry, there are a lot of compliance requirements.

We also use it for on-demand training. We have a couple of integrations with LinkedIn Learning and Skillsoft, just for skills training an on-demand, professional skills training.

Cornerstone has been around for a long time and they've put a lot of work into the compliance piece, specifically. They've really perfected how to deploy assignments, as well as how to redeploy assignments. This is important because we have a lot of compliance that has to happen annually and Cornerstone is the only system that I have found that can really do this successfully. It allows me to program a dynamic assignment that is ongoing and automatically reassigns compliance training on a schedule.

This makes my life infinitely easier and I would say automates 80% of what typically would be manual for other administrators. It really frees up my time to focus on development and strategy, as opposed to audit and manual tracking.

We deploy our training in quarterly bundles because there are about 30 of them per year and you don't want to assign all of them at one time. The system is capable of splitting it up and then reassigning it on a reoccurring basis until I instruct it to stop.

Combining everything together, our on-time completions have gone from the mid-sixty percentile to over 99% on-time completion.

The most valuable features are automation, analytics, and strong reporting.

The email digest that informs people about upcoming training is very helpful. If somebody has five training sessions scheduled then they receive a single email notification, rather than five separate ones.

There are reporting dashboards for managers that allow them to clearly and easily see where their team stands with training.

They have a Client Community Success Center, where clients can share ideas and interact with each other. People receive help for problems they are facing after asking for help or opinions or ideas on what to do.

My understanding is that they are working on the interface, which is something that is needed. The user interface and user experience could certainly use an update. The fact that it is a work-in-progress is obvious because it is strange to see one modern-looking page that is immediately followed by one that looks like it is from 1999.

The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved.

Something that I would like to see in the future is customizability for the Learner Homepage. This is an interactive web page for your training, and my company has chosen not to create a separate welcome page for the system. If it were customizable then I could, for example, have an inbox widget there. As it is now, the actions that a user can perform and not in a centralized location.

I have been using Cornerstone Learning for eight years, on and off, in different environments.

Cornerstone Learning is absolutely scalable. It can do as much or as little as you want it to, so it's really just about determining what each client wants out of the solution.

We have between 6,000 and 7,000 users and that includes every employee, consultant, contingent worker, and contractor that we have. The roles range from our C-Level executive suite to our most entry-level workers. I don't expect that our usage will grow considerably in the near future.

Out of all of the software providers that I've worked with, in the talent management space, and there have been many, Cornerstone is the most client-responsive. They're really driven by our feedback and our suggestions. They are receptive, responsive, and very dedicated to the long-term success of their clients.

With respect to technical support, they are very good. However, there is one thing that can be improved and it is related to the automatic ticketing system. If you open a ticket and just wait for a response then it will take quite a long time.

What I have found, and I usually suggest it to other clients, is to first open a ticket and then call into the global support product line right afterward. By doing so, it really expedites everything. I don't think that this is very clear to clients and I think that it should be made more so. If instead, you don't follow up on your own, then it will be a long turnaround time. If you do follow up then it will be resolved in a matter of hours, or perhaps one day at the most. That is unless it is something extremely complicated that has to be escalated to the engineering team.

I have used several similar solutions in the past. Some of these include Saba LMS, Adobe Captivate LMS, and SAP SuccessFactors.

Compared to these other solutions, Cornerstone is very simple to use. They have really optimized the ability to "click and drag" things over. Even when it comes to uploading content or creating your own content within it, this solution makes it easy. There are a lot of diagnostic tools and solutions. I also think that the support is unbeatable.

I have seen this solution set up many times and I'm not going to say that it isn't complex. In fact, it's very complex. However, I think that Cornerstone has probably made it as simple as it can possibly be.

Cornerstone does a really good job of educating their clients, impressing upon them that they need to be dedicated to this system because they're always improving and always updating. I am a very hands-on administrator and I actually serve as a volunteer client community expert who advises other Cornerstone clients on how to use the system.

It gets complex because some clients expect an out-of-the-box, ready-to-go solution and that's not the case. It can't be the case with software like this because it's made to be customized to your business. Sometimes, clients aren't prepared for that or aren't quite aware of that. As somebody who has visited many different companies to help them leverage the system, I feel it's simply that the clients don't truly understand that they need a dedicated person on the ground. They need a dedicated resource who is really going to learn about the system and know how to take care of it, long-term. Often, clients feel that it will just take care of itself.

I maintain this solution on my own.

I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user. You can add different modules as well, which increases the cost. For example, you can add a performance module, and these extras come at different costs. You can also bundle items together, which gives you a pretty significant discount.

Once you pay for that, it is all you need unless you want to add content and subscription services. You can do that through Cornerstone and they have a wonderful subscription service if you want additional pieces of training. There are costs for this and they vary depending on the number of users and how many different products you're purchasing.

In the past two years, they have totally revamped the reporting module. It is called Reporting 2.0 and it is absolutely incredible. The administrator can create custom reports that are as granular or as wide as you want. You can share it with specific users or with entire groups of users. You can have the system email reports, which is very helpful because as an administrator, I am asked for reports constantly. Even when reports have been generated, stored, and are available for people to read, they still email me requests for updated versions. Reporting 2.0 has allowed me to program the system to email it to them on whatever cadence I choose. So, for example, every Wednesday at noon, a specific group of people will have a certain report emailed to them. There are lots of things that can be done with Reporting 2.0, where is it like a miniature version of Power BI. The difference is that your data is already in the system and it doesn't have to be imported.

It is helpful to understand the automation that Cornerstone provides because I often coach people on how to use it. They do things manually without realizing the potential for saving themselves work.

My advice for anybody who is implementing this solution is to designate a person or team, and then focus and invest in their development and education with the system. Cornerstone offers lots of free training but they also offer paid training. If the company does not have experience with it then I would suggest designating a team, flying them to Santa Monica or Salt Lake City, and visiting one of the offices in person to attend the training seminars. This needs to be followed up with time to practice those skills. Then, after this, take more training that's on their client success portal. I say this because administrators have to have all of the tools and then need time to practice the skills.

It can be very complicated and it doesn't matter what module you purchase. Whether it is learning, performance, or a full-stack solution for all of your talent management, this is really important information. It is sensitive data and a lot of the time it is audited. This demands that you really give yourself enough time to plan that properly.

The biggest lesson that I have learned with this solution is to always keep abreast of what's happening. Do not ignore their quarterly release notes and do attend the quarterly release webinars. All of the information that any administrator or system owner needs to know is provided. The important part is that you have to be receptive to taking it in, analyzing it, testing things, and being involved. Do not make the assumption that it's an out-of-the-box solution that will always work the same way because they are always improving.

As far as I'm concerned, Cornerstone is the absolute top learning management system on the market. They are client-centric and client-focused. They really take the time to educate people and involve them. The user interface is great and the support team is amazing. Their future is very bright and my only real complaint is about the response time for tickets that are generated, and how they are addressed.

I would rate this solution a nine out of ten.

We use this solution as a learning management system for companies with up to 10k users.

This solution has given us easy delivery of compliance training as well as on-demand skills training.

The most valuable features are the Playlists, Learning Assignment Tool, Earner Experience Platform, Machine Learning, and Reporting 2.0.

I'm always impressed with how client-centric CSOD is. They truly value client feedback and are eager to make product improvements based on client interactions within the Client Success Center. 

In general, some of the portal pages have an outdated look and feel.

We have been using Cornerstone Learning since 2013, for almost eight years.

I am impressed with Cornerstone's dedication to updating the portal pages. A good example of this would be the new Training Details page redesign, as well as the upcoming Assessment redesign for the test engine.

I manage projects as a senior consultant. I used to be a CEO for a large corporation.

We are managing the design, all of the activities and the budget, and everything that goes on with the project.

For the government, I am currently implementing the Cornerstone Learning Management system. Specifically, in this government office, they give service to low-income populations and people with disabilities, and they need to know that their employees who sit on the professional committees and who are judging the cases are current with their knowledge.

First, they manage expiry dates of certain courses that have to be renewed. They manage points granted to employees who participate in courses, and they also have online courses available for their employees who can pass by taking a test. This is something that they can complete on their own time.

What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid.

This is a cost-effective solution.

This solution needs to be less simplified.

It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system. 

Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.

In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.

I have been familiar with the solution for a while now, but I am not using it. I am managing the project and of the implementation of it.

This solution is completely stable. Whatever they say works, just works. There have been no issues.

This solution is scalable. You only have to purchase more licenses.

We have four thousand users, who are government workers.

We have one full-time person who is doing the maintenance. For the first six months, we had two people providing on-the-job training.

I haven't needed to contact technical support because we have the implementor who knows the system very well.

Previously we did not use another solution, this is the first time that we have worked with LMS.

The initial setup is straightforward.

It took three months to deploy.

We used a professional implementor for the system.

We did not evaluate other solutions. They came to me only after I chose this solution.

It's a cloud application so it's always current.

We have integrated it with SAP HR, and it works well.

Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications.

I would recommend this solution.

I would rate this product and eight out of ten.

Cornerstone is always on the cloud. We are a consultancy company, so we also implement Cornerstone for clients. There are different types of use cases. It can be digital learning, it can be classroom training, it can be blended learning, it can be certification management, it can be social learning. There are different kinds of use case that depend on the client's priorities.

It is a complete suite of solutions and features. Compared to other solutions which are more niche solutions, which may be as good as Cornerstone or even better in certain parts of it, like discerning user experience. You will not find another solution that has the same completeness of features in all different areas of learning, beit classroom training, digital learning, learner experience, content curation, blended learning, certifications etc

They're working on the mobile app. It's a lot better already, but it can be improved. Another thing that can be improved is the whole reporting. The online reporting, visual data, visualization dashboards are also improving, but it's not there yet.

In the next release, I would like to see improvement in the dashboards and reporting. 

The user experience should be a bit more configurable in terms of recommending training to specific users. Now it's either quite hardcoded or based on machine learning. It would also be good to have some kinds of intermediate features that allow organizations to propose training based on the criteria they choose and not just based on machine learning.

It is quite safe stable. 

It's quite scalable. We have clients using it with a population of fewer than 500 people and we have the clients using it with 180,000 users, so it is very scalable depending on the complexity of the organization. Scalability is one of this solution's advantages.

The initial setup is relatively straightforward. The complexity will depend on the complexity of the organization, the requirements and the decision process at the client's site that can make it quite complex. If you go for a simple setup then you can do it relatively fast. For example, we recently installed with one client who wanted to just go live with a limited set of e-learning features than the essential. The setup features are about making sure that the training is visible and assigned to the right people.

We are the integrators. Most companies who use Cornerstone use an integrator, that's the implementation model of Cornerstone. You cannot really do it completely on your own, you need an integrator.

I would definitely recommend Cornerstone. It's one of the best learning solutions on the market.

I would rate it a nine out of ten. Not a ten because in specific areas there are some products that have similar or better features. It is the best as a whole, but ten would mean it's a perfect solution but there are always things that can be improved.

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• I value the mobility: Anytime and anywhere
• Ubiquity of technology: Accessible via browser, tablet, or smartphone

It has provided the ability to build cross-functional teams. It enables collaboration across a globally dispersed organization.

The mobile app needs improving. The product roadmap indicates that the improvements being released this year will put the mobile app and browser version at the same level.

I have used the product for two years personally, and for four years in my current organization.

The platform itself is very stable and secure. Just like with anything cloud, however, you are always going to encounter issues that are not common and resolved within minutes.

No issues with scalability were encountered. One of the platform benefits is the ease of scalability.

I would give technical support a rating of 7/10.

At our current organization, this has been the platform of choice.

I was not involved in the initial setup.

Ask the vendor to arrange to engage you with customers who are the same size and see how they implemented the solution. Ask them what challenges they encountered. Find out what licensing options were considered and reflecting on their initial decision, if they would change anything now.

As mentioned, I was not involved in the initial setup

Do your own research, speak to current customers, get access to the platform and test it for the months. Test everything: ILT, VLT, Web, Video, Mobile, Communities, etc.

Learning management and reporting are the most valuable features.

We replaced our previous Learning Management System (LMS) for improved e-learning delivery. From an organizational point of view, it allows for a federated, single-system, learning management practice across different countries and companies (of the same group).

Its flexibility allows different configurations for different areas of the company while keeping it all together. Reporting and data delivered to the end user is also much improved over our previous reality.

There is always room for improvement. I would like to see improvement in notification management and administration.

Notification management, while it has improved a bit in the past years, is still a bit cumbersome and error prone. E-mails are tied to triggers, and while there are plenty of triggers available, each email template needs to be activated one by one, and each language is a different template. So that entails lots of clicks for the training administrators.

Several features could improve the situation markedly – from creating “mail packs” (instead of activating one email at a time, activating pre-defined groups) and, of course, creating multi linguistic templates, where the user automatically would receive the email version of his selected language.

We have used it for six years.

We encountered no deployment issues with the LMS itself.

There were no significant stability issues.

We did not have any scalability issues. It handled the international expansion and the global deployment of quite large (500 MB) courses (10k+ users at the same time) without any issues.

I would give customer service a rating of 8/10.

Technical Support has improved. Sometimes one still receives inaccurate answers based on a misinterpretation of the question. There is no further input from the client restating the initial issue. It is usually fast and reliable.

The initial setup was fairly simple in a technical sense. It was a breeze. The organizational realities and culture are somewhat more complex.

Initial deployment was a mix between vendor and a third-party consulting company quite a few years ago. Afterwards, new deployments on an international level were done in-house. I would give them an expertise rating of 7/10.

We evaluated Saba, CLIX, SumTotal, and Moodle.

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