We performed a comparison between ShieldX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Cloud and Data Center Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"We were able to see what devices are talking to each other, giving us more visibility."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"The solution offers a distributed organization to master and to control all of the endpoints."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The initial setup is very straightforward."
"The most valuable feature is the ability to drop packets."
"The solution is stable."
"After a proper implementation, the maintenance is very low."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"I would like better reports and in-depth reporting."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"We'd like for them to include some sort of antivirus tool."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"Sometimes it's not easy to use during large deployments of workstations."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
Earn 20 points
ShieldX is ranked 18th in Cloud and Data Center Security while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. ShieldX is rated 9.2, while Zscaler Internet Access is rated 8.2. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". ShieldX is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our ShieldX vs. Zscaler Internet Access report.
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