We performed a comparison between PingID and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."It's pretty stable as a product."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution is stable. We haven't experienced any bugs or glitches."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"This is a user-friendly solution."
"We use the product to run different reports."
"It provides ease of connecting all our devices."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"CA PAM is working well for us."
"Whoever built it from the ground up, they understand how an organization is laid out."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It is great for identity governance."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"We have received good support from the tech support team."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The solution should allow for better integration with other platforms and the UBT."
"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The product is not customizable."
"It has a long way to go until it is a cloud-based solution."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"We have to do a lot of manual work to automate features."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
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PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. PingID is rated 8.4, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and ARCON Privileged Access Management.
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