We performed a comparison between OpenText Silk Test, OpenText UFT One, and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."The major thing it has helped with is to reduce the workload on testing activities."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"A good automation tool that supports SAP functional testing."
"The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"I like the fact that you can record and play the record of your step scripts, and UFT One creates the steps for you in the code base. After that, you can alter the code, and it's more of a natural language code."
"It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting."
"Has improved our organization by allowing us to obtain fast, detailed information about the behavior of our products and to supply this to the customer, enabling us to work together without the need for special programming knowledge."
"The most valuable feature of Micro Focus UFT One is you are able to use it with many other technologies. I have not had an instance where the solution was not able to automate or execute automation. I was able to use COBOL to manage some automation."
"On a scale of one to ten, I would give OpenText UFT One a 10 because it is a reliable product, it works, it's as good or better than similar solutions especially because you get technical support from real people. Additionally, upgrades are always provided on a consistent basis."
"This product is easy to use, understand, and maintain."
"Record and Replay to ease onboarding of new users."
"The interface is fine and there is nothing else to add in terms of enhancement."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"They should extend some of the functions that are a bit clunky and improve the integration."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Jumping to functions is supported from any Action/BPT Component code, but not from inside a function library where the target function exists in another library file. Workaround: Select search entire project for the function."
"The artificial intelligence functionality is applicable only on the web, and it should be expanded to cover non-web applications as well."
"The solution is expensive."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"It could work with more browsers other than Internet Explorer, and could better handle new things like Ext JS."
"Needs to improve the integration with the CI/CD pipeline (VSTS and report generation)."
"Micro Focus UFT One could improve by having more maintenance. Every time when we run the solution and develop something, the next time when we run it it doesn't recognize the object. I have to redesign the object again and then run the solution. It's really a headache, it's not consistent."
"They need to reduce the cost because it is pretty high. It's approximately $3,000 per user."
"The ability to install profiles on iOS real mobile devices should be included."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"It should provide more examples of script code."
"They should provide a JIRA integration plugin so that we can easily log issues."
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