OpenText Exceed TurboX vs Splashtop Remote Support comparison

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OpenText Logo
3,645 views|2,097 comparisons
100% willing to recommend
Splashtop Logo
1,444 views|1,210 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Exceed TurboX and Splashtop Remote Support based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Exceed TurboX vs. Splashtop Remote Support Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Anonymous User
Othman Abdul Latif
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI.""The solution is perfect for Linux users."

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"The ability to use mobile devices is helpful because we can support our clients from anywhere.""The solution is very fast.""The tool's most valuable features are pricing and easy management.""The initial setup is simple."

More Splashtop Remote Support Pros →

Cons
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration.""An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."

More OpenText Exceed TurboX Cons →

"The solution should add more options and tools for shortcuts, administration, etc.""The integration features could be better.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified.""Splashtop Remote Support needs to improve customization."

More Splashtop Remote Support Cons →

Pricing and Cost Advice
  • "Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
  • More OpenText Exceed TurboX Pricing and Cost Advice →

  • "The licensing fees are less than $400 per year."
  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
  • More Splashtop Remote Support Pricing and Cost Advice →

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    771,157 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency I also like that the solution is fast and has a… more »
    Top Answer:An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and… more »
    Top Answer:OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows or Linux.
    Top Answer:The tool's most valuable features are pricing and easy management.
    Top Answer:Splashtop Remote Support needs to improve customization.
    Top Answer:We use Splashtop Remote Support for the remote server support.
    Ranking
    11th
    out of 59 in Remote Access
    Views
    3,645
    Comparisons
    2,097
    Reviews
    1
    Average Words per Review
    753
    Rating
    9.0
    17th
    out of 59 in Remote Access
    Views
    1,444
    Comparisons
    1,210
    Reviews
    1
    Average Words per Review
    146
    Rating
    8.0
    Comparisons
    Also Known As
    OpenText Exceed TurboX
    Learn More
    Overview

    OpenText™ Exceed™ TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

    Exceed TurboX features:

    Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

    Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

    Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

    Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

    Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

    Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.


    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    Sample Customers
    Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
    Toyota, AT&T, Isuzu, Goodwill
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company31%
    Computer Software Company12%
    Marketing Services Firm6%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise11%
    Large Enterprise46%
    Buyer's Guide
    OpenText Exceed TurboX vs. Splashtop Remote Support
    May 2024
    Find out what your peers are saying about OpenText Exceed TurboX vs. Splashtop Remote Support and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    OpenText Exceed TurboX is ranked 11th in Remote Access with 2 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. OpenText Exceed TurboX is rated 8.6, while Splashtop Remote Support is rated 8.0. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect. See our OpenText Exceed TurboX vs. Splashtop Remote Support report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.