"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It has improved our user management. It is definitely streamlined."
"It's a very useful tool that has improved our client's security, from day one."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Using the implementation guide, I was able to implement the solution with ease."
"Streamlines user access, consolidates applications."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"The support from Symantec Identity Governance and Administration could improve."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"Reporting could be improved."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"Symantec is only on-premises, not on the cloud."
"The reporting functions."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
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ObserveIT is ranked 2nd in User Activity Monitoring while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. ObserveIT is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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