"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"Secure access is the most valuable feature."
"The provisioning and deprovisioning saves a lot of time and skips a lot of errors."
"It provides automatic provisioning/update/deprovisioning workflows from a source system to a target system."
"Instead of deleting accounts, we like the deprovision option so that we can reverse any accidental deletions. It also gives a higher level of quality control in terms of enforcing any number of variables, such as making sure that an account has a description entered before the account can be created. We can backtrack and know the history of it that way."
"The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
"It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool."
"The AD and AAD management features of this solution are really good... They offer added value by showing more fields such as password age and the statuses of some things that we normally wouldn't see."
"The most valuable features include auditing, dynamic grouping, and creating dynamic groups based on AD attributes."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work. For example, there is a "Find" function that you need set up in a workflow to do some of the automation. It is not the easiest to get a result from those finds when you're trying to do that. In the MMC, they have a couple different types of workflows. In this particular case, we use their workflow functionality to find all of X within the environment, then if you find it, do X, Y, and Z. You can have multiple steps. When you do that search function within that workflow, it's really hard to find out, "Is my search working?" It would be nice if there was some feedback on the screen so you could see if your search is working properly within the workflow."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there."
"For the AAD management feature, it needs to improve the objects that we can manage and the security."
"In terms of improvement, it could be made even more user-friendly for administrators when they need to create new workflows and rule sets."
"The user and group management in Azure AD could be better. Our focus these days is dynamic sharing with several on-prem Microsoft applications like SharePoint."
"For ActiveRoles, it would be good if the product supports multi-scripting language. You can use only VBScript."
"The initial setup was quite easy, but it was time-consuming. It took about three months."
ObserveIT is ranked 2nd in User Activity Monitoring while One Identity Active Roles is ranked 5th in User Provisioning Software with 17 reviews. ObserveIT is rated 8.4, while One Identity Active Roles is rated 8.6. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of One Identity Active Roles writes "Single interface and workflows simplify AD and Azure AD management efficiency and security". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas One Identity Active Roles is most compared with Microsoft Entra ID, ManageEngine ADManager Plus, One Identity Manager, SailPoint IdentityIQ and Softerra Adaxes.
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