We performed a comparison between Jacada Intelligent Agent Engagement and Tungsten RPA based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The initial setup was fairly straightforward."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The OCR was quite stable and flexible."
"The solution is scalable."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable feature is the robotic process."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The most valuable features are workflow and process automation."
"They need to create a workflow system."
"The solution could use some AI integrated features."
"The process discovery could be a bit better."
"Kofax RPA's UI could be more user-friendly."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"Exception handling needs to be improved."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The technical support must be improved."
Earn 20 points
Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA) while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Jacada Intelligent Agent Engagement is rated 7.0, while Tungsten RPA is rated 7.4. The top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Jacada Intelligent Agent Engagement is most compared with UiPath, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management.
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