We performed a comparison between Ivanti Patch for Configuration Manager and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."The most valuable feature of Ivanti Patch for SCCM is the detection logic."
"This solution is stable."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"I am impressed by the service desk ticketing and asset management."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"This solution makes it easy to control assets and upgrade all types of software."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"We have some problems with patches not installing successfully."
"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"Scalability is my primary concern right now."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"It could be designed a little bit more intuitively in terms of administration."
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Ivanti Patch for Configuration Manager is ranked 13th in Patch Management with 2 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Patch for Configuration Manager is rated 7.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Patch for Configuration Manager writes "Provides detection logic that tells us which customer will record an update and is less expensive than other solutions". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Patch for Configuration Manager is most compared with Microsoft Configuration Manager, Symantec Patch Management and Ivanti Neurons for Patch Intelligence, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform.
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