We performed a comparison between Infraon IMS and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The backup, restore, and comparison features are all good."
"Great monitoring of network devices."
"It's a very easy-to-use solution."
"The most valuable feature in this solution is the log searching."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"This solution is difficult to configure and the instructions are complex."
"They need more EDR functionalities."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"The price has room for improvement."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"I would like to see an improvement and some innovation in the customer interface."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
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Infraon IMS is ranked 41st in Cloud Monitoring Software while Splunk Infrastructure Monitoring is ranked 13th in Cloud Monitoring Software with 23 reviews. Infraon IMS is rated 8.4, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, Amazon CloudWatch and ITRS Geneos.
See our list of best Cloud Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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