We performed a comparison between Infor LN and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"I like the tool’s multisite functionality."
"It's not too hard to handle the initial setup."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The initial setup is easy."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"It has strong sales, purchase, warehousing, and logistics order management."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface needs to be improved."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"One area that could be improved in Omada Access Points is team communication."
"Only people who undergo training from the companies can learn about Infor products."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
Earn 20 points
Infor LN is ranked 8th in ERP with 24 reviews while SYSPRO is ranked 28th in ERP. Infor LN is rated 8.2, while SYSPRO is rated 6.0. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and SAP S/4HANA, whereas SYSPRO is most compared with SAP ERP, Epicor ERP and Microsoft Dynamics 365 Business Central.
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