IBM Tivoli Asset Management for IT vs OpenText Operations Bridge comparison

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Executive Summary

We performed a comparison between IBM Tivoli Asset Management for IT and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."

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"The integration with the ticketing tool makes sure that there is a record for every issue.""The initial setup is pretty straightforward. It's not complex at all.""It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.""The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.""You can create an application topology that shows relationships between different components.""I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.""We haven't faced any stability issues. There hasn't been any crashes or glitches.""It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

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Cons
"The solution’s initial setup is complex and technical support is not good enough."

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"The pricing is a bit expensive for smaller companies.""The service takes a very long time to start and it requires a lot of resources.""The pricing could be improved.""Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.""The solution is overall "heavy", requiring multiple servers, even without HA.""Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.""The setup process can get a little bit complex."

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Pricing and Cost Advice
  • "IBM Tivoli Asset Management for IT is an expensive solution."
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  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
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    Questions from the Community
    Top Answer:IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface.
    Top Answer:IBM Tivoli Asset Management for IT is an expensive solution. The solution's licensing cost depends on the number of nodes and servers. Users have to pay a yearly licensing fee for the solution.
    Top Answer:The solution’s initial setup is complex and technical support is not good enough. IBM Tivoli Asset Management for IT should have a cloud-based version. IBM Tivoli Asset Management for IT is expensive… more »
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    17th
    out of 49 in IT Asset Management
    Views
    171
    Comparisons
    143
    Reviews
    1
    Average Words per Review
    415
    Rating
    7.0
    8th
    out of 20 in Event Monitoring
    Views
    1,117
    Comparisons
    514
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    Tivoli Asset Management for IT
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    Overview
    IBM Tivoli Asset Management for IT is designed to help track and manage your hardware and software IT assets, with particular emphasis on inventory, asset life-cycle management, and license management. Asset Management for IT includes inventory, asset tracking, asset reconciliation, financial management, contract management, procurement management, and, optionally, Service Level Agreement (SLA) management. This asset life-cycle functionality permits the tracking and management of IT assets through initial request, approval, procurement, contract, receipt, inventory, deployment, asset installs-moves-adds-changes (IMACs), and retirement.
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli Asset Management for IT is rated 7.0, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli Asset Management for IT is most compared with ServiceNow, Microsoft Configuration Manager and BigFix, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.