We performed a comparison between Fortra's JAMS and Rocket Zeke based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The product is easy to use."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"Two features are valuable. One is Rocket Zeke's ability to integrate with the mainframe, which is the main processor using the agent. It works on any computer, so users don't have to wait. They can use their laptop or any other way to connect and securely access all the necessary information. The other valuable feature is automation, which is an integral part of batch processing."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"The product does not allow the users to cut and paste the job names from the screen."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with Rocket Zeke, and they've acknowledged that it's too complicated."
Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while Rocket Zeke is ranked 18th in Workload Automation with 1 review. Fortra's JAMS is rated 9.0, while Rocket Zeke is rated 8.0. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Rocket Zeke writes "It's a reliable solution that gets a lot done quickly". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron, whereas Rocket Zeke is most compared with Rocket Zena, Control-M, Tidal by Redwood, AutoSys Workload Automation and CA 7 Workload Automation Intelligence.
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