We performed a comparison between ForgeRock and PingAccess based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We create and define the permissions and configurations for the users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution is highly stable and scalable"
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The solution's deployment should be made easier."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"The solution's documentation is not very good, and they do not give more details."
"We would like this solution to be developed for use with mobile applications."
"The initial setup appears to be difficult in the beginning."
ForgeRock is ranked 4th in Access Management with 27 reviews while PingAccess is ranked 15th in Access Management with 1 review. ForgeRock is rated 8.0, while PingAccess is rated 10.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of PingAccess writes "A hybrid lightweight solution that simplifies web management ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas PingAccess is most compared with Symantec Siteminder.
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