DX Spectrum vs IBM Tivoli Business Service Manager vs Zenoss Cloud comparison

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129 views|93 comparisons
89% willing to recommend
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100% willing to recommend
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79 views|64 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between DX Spectrum, IBM Tivoli Business Service Manager, and Zenoss Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom and others in DX NetOps.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The presentation layer is pretty simple and straightforward.""I can use it to detect whenever things go wrong on my network.""We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization.""As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet.""It's a good tool. It's simple to do the configuration.""I have found the cross analysis feature to be the most valuable.""All networks (or network equipment) are monitored through CA Spectrum.""Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."

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"The most valuable feature of this solution is the efficiency."

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"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue.""It's easy to use.""The custom built integration is one of the most valuable features because you can see all the especially critical items.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""The most valuable feature is the flexible discovery mechanism.""The product offers good documentation that helps with initial training.""Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

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Cons
"The visual is a little archaic.""OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc.""DX Spectrum needs to incorporate faster support.""The CA Technologies sales team destroyed their relationship with our business units.""The upgrade process could be smoother. More of the steps around upgrading could be automated.""It doesn’t give you performance metrics: You need CA eHealth for this.""It needs better integration with other CA products.""I think the management or configuration of devices needs some improvement."

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"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"There was a problem with Zenoss and storage monitoring.""It would be ideal if the product offered sound alerts.""The AI aspect needs to improve.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.""Now it is stable, but they should design threshold parameters in percentage instead of raw values.""The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

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Pricing and Cost Advice
  • "It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
  • "It’s a great tool, but an expensive one. Learn how to use it properly."
  • "The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
  • "In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
  • "The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
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    Information Not Available
  • "It depends on the customer, what he wants."
  • "It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
  • "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
  • "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
  • More Zenoss Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's most valuable features are its integration with Broadcom tools and scalability.
    Top Answer:DX Spectrum's pricing depends on the license number. It is affordable.
    Top Answer:DX Spectrum needs better documentation on its complex features.
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    Top Answer:In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a… more »
    Top Answer:What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For… more »
    Top Answer:There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember… more »
    Ranking
    1st
    out of 4 in DX NetOps
    Views
    129
    Comparisons
    93
    Reviews
    10
    Average Words per Review
    457
    Rating
    8.7
    15th
    out of 20 in Event Monitoring
    Views
    142
    Comparisons
    75
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    79
    Comparisons
    64
    Reviews
    1
    Average Words per Review
    893
    Rating
    7.0
    Comparisons
    Also Known As
    CA Spectrum
    Tivoli Business Service Manager, BSM
    Cloud Monitoring, Zenoss Service Dynamics
    Learn More
    IBM
    Video Not Available
    Zenoss
    Video Not Available
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
    Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    SSGC
    2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Comms Service Provider13%
    Healthcare Company13%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company13%
    Government9%
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm15%
    Healthcare Company9%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    No Data Available
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%