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Digium Asterisk vs Digium Switchvox vs Genesys PureConnect comparison

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Digium Logo

Digium Asterisk

Read 5 Digium Asterisk reviews
958 views|852 comparisons
75% willing to recommend
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Digium Switchvox

Read 2 Digium Switchvox reviews
106 views|55 comparisons
100% willing to recommend
Genesys Logo

Genesys PureConnect

Read 1 Genesys PureConnect review
145 views|125 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Unified Communications
March 2024
Executive Summary

We performed a comparison between Digium Asterisk, Digium Switchvox, and Genesys PureConnect based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications.
To learn more, read our detailed Unified Communications Report (Updated: March 2024).
Download the complete report
768,886 professionals have used our research since 2012.
Featured Review
Amjad-Khan
Call recording, call logging, and the stability are pivotal features for our clients
With Asterisk-based systems, we can even offer Cisco phones, unlike other IP systems, since there is a wide variety of IP phones that are... Read more →
Anonymous User
The Switchboard Redesign, Wall board in Switchboard, and Browser based video conferencing are extremely valuable.
Call Center Management is easier now Switchvox responsiveness has improve greatly Our staff are very happy with the new Switchvox
Mohamed-Saber
Provides great functionality
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "If the client requires an economical solution with many features, we can offer them Digium Asterisk, where there is no licensing. It is a good, economical solution."

    • More Digium Asterisk Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Genesys PureConnect?
    Top Answer:Can integrate with a lot of gateways in voice.
    What needs improvement with Genesys PureConnect?
    Top Answer:As of now, they are doing great in all areas and they keep improving their services
    What is your primary use case for Genesys PureConnect?
    Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience… more »
    Ranking
    3rd
    out of 28 in Unified Communications
    Views
    958
    Comparisons
    852
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    15th
    out of 28 in Unified Communications
    Views
    106
    Comparisons
    55
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    7th
    out of 28 in Unified Communications
    Views
    145
    Comparisons
    125
    Reviews
    1
    Average Words per Review
    192
    Rating
    9.0
    Comparisons
    Also Known As
    Asterisk
    Switchvox
    Interactive Intelligence Customer Interaction Center, CIC
    Learn More
    Digium
    Digium
    Genesys
    Overview
    Open source PBX system providing a complete telecommunications platform.
    VOIP phone systems

    Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

    Sample Customers
    Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
    CORAF/Wecard
    Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider15%
    Financial Services Firm12%
    Educational Organization9%
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company8%
    Insurance Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise50%
    No Data Available
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    Unified Communications
    March 2024
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    768,886 professionals have used our research since 2012.