We performed a comparison between Devolutions Remote Desktop Manager and GoToAssist based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Initial setup was very straightforward."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Documentation per entry, good for device configs or important/special instructions."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"Being able to store my credentials makes connecting a breeze."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"If there was a way to streamline the process, it would make it nice."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"Security roles could be improved, especially by enabling renaming of a role."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The filing system of connections is a little clunky, but is completely functional."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while GoToAssist is ranked 25th in Remote Access. Devolutions Remote Desktop Manager is rated 9.8, while GoToAssist is rated 9.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, Microsoft Remote Desktop Services and LogMeIn Pro.
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