We performed a comparison between GoToAssist and GoToMyPC based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"The installation is almost instant."
"The solution is very quick to set up."
"The technical support is good."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
GoToAssist is ranked 25th in Remote Access while GoToMyPC is ranked 23rd in Remote Access. GoToAssist is rated 9.0, while GoToMyPC is rated 9.0. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". GoToAssist is most compared with LogMeIn Rescue, TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro and Splashtop Remote Support, whereas GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect, LogMeIn Rescue and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service).
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