We performed a comparison between Delinea Privileged Access Service, TSFactory RecordTS, and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The solution provides secure access to environments."
"The privileged account management feature is what I like most."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The most valuable feature is the author's discovery of assets."
"The solution is flexible."
"The reporting is excellent."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"This is a cloud-based application, which makes it very easy to deploy."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The initial setup is a bit complex."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"Although the interface is intuitive, it could be a little more user-friendly."
"The integration with sync could be improved."
"There needs to be a notification when a password is near expiration."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"It is difficult to integrate the product with other IT systems."
"The pricing and presence could be improved."
"A built in utility that alerts when connections are made, either via RDP or ICA."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
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