We performed a comparison between BDRSuite and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It suits our needs, is versatile, and the functionality is there."
"The ability to map a drive and restore a separate file is most valuable. The restoration activity is good."
"I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud."
"It has improved our business continuity."
"It backs up our virtual machines with the CBT, Changed Block Tracking."
"The main benefit is that it's inexpensive. We get a lot for a little bit of money. I'm very happy with the savings and with the features. It allows me to do everything I need."
"Quick backup and restore; very simple and understandable interface."
"The most valuable feature is the Hyper-V backup - it's just one click. I don't have to worry about it."
"The product's initial setup phase is easy."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The solution has the capability to scale well."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The only place where I would really want to see improvement, out the gate, is more granular scheduling... If I want to do an offset or to only do two backups on Friday and Saturday - versus whole hourly incrementals during the week - I don't have that granularity right now."
"The process is a bit cumbersome when you remove an agent, delete that job, and add the agent to the same server. Even though the agent is already installed in that server, the system does not recognize it. We have to uninstall the current agent, restart the server, install the push agent - a new agent - and then restart the server. I think they should try to avoid that."
"I have had issues with new client registrations. There are frequent connectivity issues to the cloud servers. Multiple times, I have had to prove to support that it wasn’t a problem on my end. It always works out in the end, but it is troubling to have the same issues repeated across different clients. Issues eventually get escalated to the cloud team and are mysteriously resolved with no changes on my end."
"BDRSuite could improve support for XenApp Citrix Backup."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement."
"The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."
"We had a lot of problems getting it configured in the first place. They also wanted us to allow them remote access to our machines without us watching what they're doing, which is a huge security risk for us. We said we couldn't do that, and they said they don't offer any phone support whatsoever."
"The product's scalability features could be even better."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"I don't have any feedback to provide in terms of features that may be lacking."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 62 reviews while Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 9 reviews. BDRSuite is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup. See our BDRSuite vs. Datto Cloud Continuity report.
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