We performed a comparison between CyberArk Privileged Access Manager, Securonix Next-Gen SIEM, and TSFactory RecordTS based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"The product has allowed us to improve both the management and access to privileged credentials, while also creating a full audit trail of all activities happening within isolated sessions of all tasks and activities taking place within the solution."
"Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."
"We are able to know who is accessing what and when; having accountability."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"It is very simple to use."
"I was looking for software as a service rather than having issues with managing hardware, upgrades, updates. I was trying to step away from that. Those were the key factors when looking at Securonix as a full-feature SIEM with next-generation capabilities available."
"Its console is very easy to use and configure. It is very intuitive for our use cases. App integrations are also pretty nice."
"What I like most is that the threat models and risk scoring are very accurate and very helpful to the analysts on my team. They help highlight the most important things for them to look at."
"The big data security analytics platform, structured and unstructured data analytics, and user and entity behavior analytics provided by the product are probably the best in the industry."
"The detection of threats and reduction of false positive alarms as compared to other solutions are valuable features. It has improved threat detection response and reduced a lot of noise from false positives as compared to our previous SIEM solutions."
"One of the most valuable features it has is the thread chaining. One of the common issues that we always had was the number of anomalies that we used to get and the number of alerts that we used to get. But with this approach of thread chaining, we've found the false-positive rate has decreased very significantly. That was something that we never could have achieved before."
"The feature that I have found most valuable is their analytics platform where they have the open security data-link, which they introduced. This is typically different from the other vendors."
"The solution is stable and scalable."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"I would like to see better usability for non-technical people."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"I think having a distributed architecture would certainly help this solution."
"Make it easier to deploy."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"I would love them to improve their UI customizing features."
"The pricing. I'm not sure how they are proceeding with the identity based pricing compared with DB pricing which most of the vendors are using today."
"We have compliance needs. We have investigation needs. And we have situations where an analyst needs to look at threats. These three things require a different view of how they look at the threats. What would be good is to have Securonix create three different views of their Security Command Center so that, depending on the persona of the person logging in, they'd get the relevant data they need and not see everything."
"We have a lot of users who, because they're engineers and they're bringing down product data - where, at times, a top-level product could be 10,000 or 15,000 objects - it's difficult for us to determine what should be a concern and what shouldn't be a concern. We work with the Securonix folks to try to come up with better ways to identify that."
"We would like a little more face-to-face training. Securonix has several tutorials on its website, but we want there to be a person in Colombia who does training or workshops to give us a better understanding of the platform."
"The incident response area should be improved."
"There is slight room for improvement in terms of the initial deployment. What I see is that Securonix is more focused on their product. They are expanding, in a big way, the number of customers. So there has to be a number of dedicated teams to jump on and speed up the deployment process."
"The solution could provide more automation."
"The technical support of the solution is an area with shortcomings and needs improvement."
"A built in utility that alerts when connections are made, either via RDP or ICA."
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