We performed a comparison between CyberArk Privileged Access Manager, Gemalto Protiva, and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It enables us to secure accounts and make sure they are compliant."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"The voice technology is very good."
"We can make a policy that affects everybody instantly."
"Securely protects our TAP/NUID and privileged access accounts within the company."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"All of the features of CyberArk Privileged Access Manager are valuable."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"The most valuable feature for us is the ability to use Active Directory groups as virtual containers instead of domains because it means that we can control our access groups better."
"Enables IT department to force very complex passwords for certain users."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"Support is very quick to respond, and they have fixed any issues that I have had."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"It has a double authentication factor increasing the security level."
"The generator of complex passwords keeps me safe from being hacked."
"Stronger passwords are being used across the board in our organization."
"It is very easy to install and setup."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"The tool’s pricing and scalability can be better."
"It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"One thing that could be improved is to create of a better alternative for fixing group policy fees. We currently use Microsoft, but they have introduced new policies that may not be compatible."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"The user interface needs improvement."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The technical support has no experience."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"Search functions are sometimes weird."
"Needs to improve KeeperFill on iOS."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"The stability of the solution can be improved."
"It would be nice to see this great tool integrate with other tools out there."
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