We performed a comparison between Citrix Web App and API Protection and Microsoft Azure Application Gateway based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"Citrix Web App API Protection allows you to enable a blocking mode"
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"We have good customer support."
"The work balancing applications are the most valuable feature."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The solution's technical support is good."
"I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
"The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
"The security feature in all the layers of the application is the most valuable."
"The production is a valuable feature."
"The tool helps manage microservices by providing developers with a platform to conduct tests and assessments on the web application. The custom domain option is one of the most valuable features I've found. This feature is incredibly helpful for the end-users of the web application. With the custom domain feature, you can change the lengthy link to a shorter, more memorable one. For example, instead of using a lengthy default link, you can customize it to something like imail.com, which is much easier to remember and share."
"This is a SaaS product, so it is always up to date."
"The solution was very easy to configure. It wasn't hard at all to adjust it to our needs."
"The solution is easy to set up."
"The product could be improved by making it easier to use and easier to implement."
"The reporting is not so good. They don't have an application to connect the logs."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Citrix Web App and API Protection could improve in the area of licensing"
"The configuration for its web application firewall is complicated."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The solution has many limitations. You cannot upgrade the VPN to the application gateway. So I started with version one, which has limited capabilities, and they provided version two. And unfortunately, I cannot upgrade from v one to v two like other services. So I have to decommission the version one and create a new one with version two. Also the version one was complex with the certificates uploading the SQL certificates."
"The support can be improved when you are configuring the system rules. The Disaster Recovery feature can be added in the next release. The price of the solution can be reduced a bit."
"The increased security that we are considering is because of some of the things that the security team has brought to our attention. They have pointed out that we would most likely require a better web application firewall than Azure Application Gateway."
"The solution doesn’t support wildcard-based and regular expression-based rules."
"The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them."
"It could be more stable, and support could be better. It would also be better if they offered more features. For example, it lacks security features. Before we used another English solution, and we realized that some of the rules were not set up correctly and passed through the Application Gateway's English controllers. But the problem, in this case, is if you send ten rules, for example, six rules hit some issues. IP address blocking could be better. The rules, for example, don't work properly. If you have one issue, one rule or another rule will not work. This sounds like total madness to me."
"Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools."
"The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Microsoft Azure Application Gateway is ranked 2nd in Web Application Firewall (WAF) with 38 reviews. Citrix Web App and API Protection is rated 8.0, while Microsoft Azure Application Gateway is rated 7.2. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Microsoft Azure Application Gateway writes "High stability with built-in rules that reduce alerts and are easy to configure". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas Microsoft Azure Application Gateway is most compared with Azure Front Door, Citrix NetScaler, F5 Advanced WAF, AWS WAF and Cloudflare Web Application Firewall. See our Citrix Web App and API Protection vs. Microsoft Azure Application Gateway report.
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